Lennujaama tee 2, Lasnamae, Tallinn, Harjumaa, 11101, EstoniaView hotel details
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Guest Reviews of Mercure Tallinn
9.0/10
Great
82 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.2
Service9.1
Cleanliness9.2
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All reviews(82)
Positive reviews(80)
Reviews with photos/video(26)
Close to airport(35)
Easy to get around(34)
Awesome rooms(28)
Clean and tidy(23)
Great service(13)
Convenient for shopping(9)
Large rooms(6)
Comfortable bed(4)
Negative reviews(2)
Hadjij Faouzi
Classic Twin Room
Stayed in Jan 2026
Business traveler
17 review
8.5/10
Very good
Posted on Feb 10, 2026
Good and close to airport
Response from Property: Dear Guest,Thank you for your kind review! We are pleased to hear that you appreciated our convenient location near the airport and enjoyed your stay overall. Your feedback regarding our amenities, cleanliness, and service is very valuable to us.We look forward to welcoming you back to Mercure Tallinn!Kind regards,CarolReservations AgentMercure Tallinn
Guest User
Classic Double Room
Stayed in Dec 2025
Solo traveler
9 review
7.0/10
Posted on Jan 25, 2026
Great hotel, limited amenities..small drawback is that you can hear people outside of the hotel arguing in the bathroom. Probably staff memebers who had a big argument.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback and for your kind words about our hotel, cleanliness, surroundings, and service. We are pleased to hear that you enjoyed your stay overall.We are sorry to learn that you experienced some noise during your visit. While we are not certain what may have been heard at that time, we sincerely hope it did not affect your stay too much. Please accept our apologies for any inconvenience caused. Your feedback is important to us, and we will continue to monitor and improve the guest experience wherever possible. We hope to have the opportunity to welcome you back in the future.Kind regards,HelenaReservations AgentMercure Tallinn
Clochard
Classic Twin Room
Stayed in Sep 2025
Business traveler
2 review
9.0/10
Great
Posted on Nov 2, 2025
Perfect location, really good rooms, friendly staff only remark to make: Slow internet connection
Response from Property: Dear Clochard, Thank you for the wonderful review! We will continue to strive for the great service that you experienced. We will also look into the internet connection so that next time your visit will be a 10/10!Kind regards,HelenaReservations AgentMercure Tallinn
Guest User
Classic Twin Room
Stayed in Aug 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Sep 28, 2025
Good location,good service, very clean And good ficility, near airport by walk only seven minutes,
Response from Property: Dear Guest,Thank you so much for your outstanding review and perfect scores! We’re delighted to hear that you appreciated our convenient location near the airport, the cleanliness of our hotel, and the quality of our facilities and service.It’s always a pleasure to know that our guests have such a comfortable and enjoyable stay, your kind words are a great motivation for our entire team.We truly hope to have the pleasure of welcoming you back to Mercure Tallinn again soon!Warm regards,HelenaReservations Agent Mercure Tallinn
Mimmitravelholic
Classic Double Room with Lake View
Stayed in May 2025
Business traveler
5 review
6.0/10
Posted on Jun 22, 2025
Comfy bed, service can be better
Response from Property: Dear Guest,Thank you for your feedback. We’re happy to hear you found the bed comfortable and appreciate your comments regarding our service. We will work on improving it to ensure an even better experience next time.Sincerely, Carol Reservations Agent Mercure Tallinn
snoozyharu
Classic Double Room
Stayed in Nov 2024
Couple
20 review
8.0/10
Very good
Posted on Jan 2, 2025
The standard room bathroom is in desperate need of a renovation. Old style gradient floor tiles for the shower, with a shower curtain too close if you're a normal sized person. If you need to provide a floor squeegee you know there's a problem.
The room overall is clean and comfortable. Free parking onsite is a plus as it's far away from old town centre. Plan your driving and parking routes and you will likely save on parking overnight at other hotels.
Big shopping centre opposite is convenient.
Couldn't really hear much aircraft noise, probably because it's not a very busy airport, especially at night.
However, got unlucky with the window facing a floor which was very loud when it rained the whole night.
Response from Property: Dear Guest, Thank you for sharing your feedback. We're glad to hear you found the room clean and comfortable, and that you appreciated the convenience of free parking and the nearby shopping center. We appreciate your comments about the bathroom and shower area. We understand the need for renovations and will certainly look into making improvements in that area. We also apologize for the noise from the rain, and while it's not always something we can control, we will review ways to address it for a more pleasant stay in the future. We hope to welcome you back soon!Sincerely,Alisa Reservations Agent Mercure Tallinn
Guest User
Classic Double Room
Stayed in May 2025
Solo traveler
1 review
9.0/10
Great
Posted on Sep 12, 2025
The location is perfect,near the airport ,within five minutes walking distance. There is a big shoppingmalltnextotorit for groceryy shopping aswellltheestaffewerelhelpful in changinge my room as requested.
Response from Property: Dear Guest,Thank you for your great rating and thoughtful feedback! We’re glad to hear you enjoyed our convenient location near the airport and found the nearby shopping options useful during your stay. It's also wonderful to know that our team was able to assist with your room request.We hope to welcome you back for another comfortable stay!Sincerely, Carol Reservations Agent Mercure Tallinn
Rafa Chang
Classic Double Room
Stayed in Dec 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Jan 6, 2025
As my comment before about this hotel, utterly the wise choice to stay in Tallinn!!!
Noxid
Classic Double Room
Stayed in Sep 2024
Solo traveler
21 review
10/10
Outstanding
Posted on Nov 3, 2024
I stayed for 14 days, the room is newly renovated, spacious and clean. The location is great, there’s two shopping center and supermarket next to the hotel. Walk 3 mins to airport. Highly recommended for a quick transit
Response from Property: Dear Noxid,Thank you for sharing your experience! We're thrilled to read that you had a comfortable 14-day stay with us. It's great to know you enjoyed the newly renovated, spacious, and clean room, as well as the convenient location. Being so close to the airport and nearby shopping centers really does make it perfect for a quick transit. We truly appreciate your recommendation and hope to welcome you back next time you're in the area!Kind regards,AveliisReservations AgentMercure Tallinn
Guest User
Classic Double Room
Stayed in Nov 2024
Solo traveler
1 review
8.0/10
Very good
Posted on Jan 26, 2025
The room is spacious and the breakfast is good.
Response from Property: Dear Jialin, Thank you for your feedback! We're delighted to hear you enjoyed the spacious room and breakfast. We hope to welcome you back on your next visit!Sincerely, Alisa Reservations AgentMercure Tallinn
Jenny1231
Classic Double Room
Stayed in Apr 2024
Couple
7 review
10/10
Outstanding
Posted on May 20, 2024
Very good 👍 this times room aircon is work especially now is spring days . We slept very comfortably.🥰🥰
I will come back and stay again 🥰
If hotel morning breakfast if can more choice is better ☺️
And My first time enjoying the fitness facilities ✌️
Response from Property: Dear Jenny, Thank you for choosing Mercure Tallinn and for sharing your experience. We are delighted to hear that you had a comfortable stay and enjoyed the functioning air conditioning in your room. Your feedback about the breakfast choices is duly noted, and we will strive to enhance our offerings. It's great to know you had a positive experience at our fitness facilities. We look forward to welcoming you back for another pleasant stay. Sincerely, Artur Karl HeiskalaFront Office ManagerMercure Tallinn
Anonymous User
Classic Double Room
Stayed in Mar 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 16, 2024
Not too bad. Extremely close to the airport. And the price is OK compEed with other similar hotel.
Response from Property: Dear Guest, Thank you for choosing Mercure Tallinn for your stay.We are delighted to hear that you found our hotel conveniently located near the airport and with a competitive price point. Thank you for sharing your feedback. We hope to have you with us again soon!Sincerely, KaidiReservations AgentMercure Tallinn
Alan J P
Classic Double Room
Stayed in Jul 2024
Family
2 review
7.0/10
Posted on Aug 8, 2024
Very expensive for a basic hotel nearly £90 with no breakfast for 1 person. Very noisy! Was near the airport so that was the only plus only 15 min walk to the terminal. Lots more better hotels but unfortunately I was very tired and needed to sleep !
I will not be staying at this hotel again, but need must when tired.
Response from Property: Dear Guest, We appreciate your feedback and regret to read about your experience. We strive to offer competitive pricing based on our location and services. We apologize for any noise disturbances you encountered during your stay. While we understand your decision, we hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely, AveliisReservations Agent Mercure Tallinn
Mantingsze
Classic Double Room
Stayed in Jun 2024
Solo traveler
1 review
9.0/10
Great
Posted on Aug 3, 2024
Clean and quiet, nearby the airports and just less than 30 minutes for reach the old town, the bus stop just 3 minutes walk, staffs are friendly and helpful
Response from Property: Dear Guest, Thank you for your positive review! We are delighted to read that you found our hotel clean and quiet, with convenient access to the airport and the old town. It's wonderful to know that our friendly and helpful staff made your stay enjoyable. We look forward to welcoming you back to hotel Mercure Tallinn soon. Sincerely, AveliisReservations Agent Mercure Tallinn
Guest User
Classic Double Room with Lake View
Stayed in Jun 2025
Business traveler
47 review
10/10
Outstanding
Posted on Jul 12, 2025
Nice hotel, very convenient
Response from Property: Dear Guest, Thank you for your outstanding feedback! We’re delighted to hear you enjoyed our amenities, cleanliness, surroundings, and service. It’s great to know you found our hotel very convenient.We look forward to welcoming you back soon!Sincerely, Carol Reservations Agent Mercure Tallinn