Radisson Collection Resort & Spa, Galle

Had a great time and enjoyed some truly stunning views 😍 The staff were lovely and friendly but at times had to request or remind them about certain things, perhaps because we’re South Asians as most guests seemed to be Western. Some amenities listed such as toothpaste, toothbrush, slippers and a razor were not provided which was a little disappointing considering the price paid. Also noticed a few stains on the toilet floor and white curtains though it wasn’t a major issue. The breakfast buffet was good but wish there had been more variety. Overall had a lovely and memorable stay and really enjoyed the trip with my best friend.

Hello. Me and my partner checked in on 18 of February in the hotel. Let me start with the good things. Breakfast is good. Quality of the products is good, but lack of cheese. Would be nice having at least one type. Stuff is friendly. Especially the one on the swimming pool Cons Lack of hot water. Enough for quick shower for one person.. We started to call them to fix the problem.. Could not even react to the reception!! Nobody was picking the phone before 21.00. Next day we should remind them again to check inside the room, not only outside. Unfortunately.. Problem was not fixed.. And we should be mega fast taking shower or wait long time.. Imagine if this is family of 4. First day bedsheet was dirty. Overall hotel is nice but hope they can pay more attention on managing it better. Also not so important, but I guess because of the wet weather. See the pics belpw

Our stay was unfortunately not good at all. First of all, we were given a room with a connecting door even though we never requested one. Secondly, we had specifically booked a room on a higher floor, but upon arrival we were assigned a room on a lower floor instead. When we questioned this, the receptionist who accompanied us to the room said there were no higher-floor rooms available. Honestly, that explanation did not make sense because we arrived around 3 PM, and it is obvious that not all guests check in at the exact same time, so there should still have been rooms available. On top of that, the receptionist came across as rude and unhelpful. Another major disappointment was the towels provided in the room. They were dirty, stained, and looked extremely worn out and cheap in quality. Considering how much we paid for the stay, receiving dirty towels is completely unacceptable. Overall, the entire experience lacked proper customer service and hospitality. It genuinely felt like the hotel was doing us a favor by letting us stay there rather than treating us as paying guests. The dirty towels and poor staff attitude especially ruined the experience for us.

Hotel is beautiful. Staff are nice and freindly. Hotelvibe is amazing. Atmosphere is the best. Overall, love it.

The Catch restaurant had very good selection and food. The waiter there who's name escapes me right now was excellent. The rooms, location et al were nice.

Beautiful hotel at amazing location. Right at the beach 🤩

Don’t have any body lotion with amities, Shower area drain not following water it’s stuck there every time. Belconey don’t have any table but I noticed all other rooms have that options Bed headboard area has lot of dust seems like no one clean it but it’s bad for us when lot of dust there. On arrival no in explain us about facilities just escort to room no information was provided Feel like unattended from staffs there