Extended Stay America Suites - Tampa - Brandon - East

Room is outdated, the air/heat unit did not work properly. The bed was very uncomfortable, it did not have a comforter, the tub water would not properly drain, it took a while to drain and the hall and room had a very musty smell

To start off they were not handicap accommodating. When checking in I asked if there were any handicap rooms available, without even looking the lady said no. Then I asked since I'm clearly disabled and on oxygen if she could at least get me something close to the elevator or exit (first floor) she said no again without even looking. Moving on. I go up to my room unpack and then go to the grocery store and buy groceries for my trip so we could cook and not have to eat out. Once we get back there's no dishes in the room but there's a sign that says call downstairs and some would be delivered. We call. The lady says you will have to come downstairs and get whatever we have left. My fiance goes downstairs the lady hands him a bucket with two plates and a strainer that were all not cleaned very well. (No pots, silverware, bowls or cups) She said we would have to wait til the next day when someone came to wash the rest of the dishes. Long story short we were there three days and never got any dishes it was always the same story that someone had to come wash dishes and never did. The room had mold and roaches. There was blood splatter on the curtains. The one lady that worked at night time was very sweet but other than that it was a horrible experience and I will NEVER go there again!

Staff were great, let me stay in room extra 45 mins for my business call. Room is basic, good enough for sleep and short stays, restaurants nearby, gas station, clean safe area but not much to do without car

The tenants put their garbage in the hallway, the hallway rugs were very stained and smelled dirty. Although they were vacuumed they were all stained. They need to stop tenants from putting trash in the hallway instead of taking it to the dumpster right away. The rooms need to be sprayed for bugs as the trash feeds them and they go in other rooms.

If you need something to get on through without spending and it The lady who checked us in was so nice and friendly! However, I don’t know if they’re understaffed but the hotel is dirty. Floors look like they have not been mopped in 2 months when you walk in the building it has an odor. The morning we left a roach had ran back under the wall.

By far the worst place I’ve stayed at. The rooms look nothing like the pictures what so ever. Things were broken, rusted and dirty. The room smelled like urine, the hallways have an unbearable odor. The room had roaches and spiders! Never again!

The room smell of nicotine as if others were smoking in the room prior to my check in. I’m not a smoker or allergic to the smell so this made the stay not very comfortable. Also front desk said they had no other rooms available for a switch. I would not book an extended stay anymore going forward.