The Westin Resort Guam

The food is pretty good. However, there are small ants everywhere in the hotel, even inside the rooms. Please improve this.

The shower pressure was terrible. Most of the rooms seemed empty, but the noise from the outdoor air conditioning units was really loud at night.

We got an upgrade! The view was great, and the place was clean, except for the water stains in the shower and the toilet seat constantly closing by itself, which was a bit awkward 😂. The front desk staff were very welcoming and offered friendly service, but the bar staff by the pool were very unhelpful and didn't respond when spoken to, which was quite distasteful. The beach was photogenic, but really small; it's mainly for enjoying the sea view.

The rooms are spacious and bright, the sea view rooms offer beautiful views, and the rooms are clean and hygienic. There's a private beach downstairs with fine white sand; it's less crowded and has beautiful scenery, making it ideal for family vacations.

It was convenient to have a Korean staff member at the reception. However, even without a Korean staff member, communication was easy and everyone was friendly. The facilities felt a bit dated, but they were still clean. I booked an ocean view room, but it was only partially visible from the balcony, which was a bit disappointing. Still, the view of the ocean from the pool was so beautiful that it was worth it. The connection was convenient, and since there weren't many people, I had a great time. Breakfast was good, but the dinner buffet was under construction, so I couldn't use it. The gym was great. I recommend it.

It's a bit old. There are many good amenities, a nice swimming pool, and friendly staff, but the restroom is very old. It needs a lot of revision and provision. In particular, the bottom floor of the shower room feels a bit dirty. Koreans require a bidet, so having one would be a huge improvement.

The overall decor is very old, and the rooms are also very old. The air conditioner is very noisy. The service is about 7 points. The breakfast buffet is average and expensive. The food is average, not as good as other restaurants. The advantage is that the bed is very comfortable. It is close to the duty-free shop. The gym has a gantry but no weights. There are boat rentals on the beach. Be careful of the yellowhead fish biting on the beach, especially during the breeding season. I was bitten and bled.