Hyatt Regency Guam

Hyatt Regency Guam Reviews

Hyatt Regency Guam

1155 Pale San Vitores Road Tumon, 4206, Tamuning, 96913View hotel details
Hyatt Regency Guam
Hyatt Regency GuamHyatt Regency GuamHyatt Regency Guam
Check available rooms for your travel dates
We Price Match

Guest Reviews of Hyatt Regency Guam

8.6/10
Very good
140 reviews
Verified reviews
Location9.4
Amenities8.2
Service8.6
Cleanliness8.4
Filter by:
Sort by:
All reviews(140)
Positive reviews(128)
Reviews with photos/video(68)
Great location(40)
Clean pool(37)
Great swimming pool(37)
Awesome stay(33)
Great service(33)
Loved the beach(12)
Large rooms(9)
Convenient location(9)
Negative reviews(12)
Jiaxiaoyu
2 Double Beds Ocean View
Stayed in Jul 2026
Family
22 reviews
10/10
Outstanding
Posted on Aug 10, 2026
Everything about the hotel was very satisfying, and the breakfast was excellent. The beach, in particular, was great, and the snorkeling with the fish was superb! 👍🏻
Original textTranslated by Google
Response from Property: Thank you for your wonderful feedback! We are delighted to hear that you found everything about your stay satisfying. It's especially great to know that you enjoyed our breakfast, the beautiful beach, and the snorkeling experience. We hope to welcome you back for another memorable stay soon!
Guest User
2 Double Beds Ocean View
Stayed in Jul 2026
Family
3 reviews
10/10
Outstanding
Posted on Aug 7, 2026
Great location, excellent service, and delicious breakfast and restaurant – I had a wonderful, relaxing stay! I'd love to stay here again on my next visit and explore more of the surrounding facilities.
Original textTranslated by Google
Response from Property: Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, excellent service, and delicious dining options. We're especially pleased that you had a relaxing stay with us. We truly appreciate your kind words and look forward to welcoming you back on your next visit so you can explore even more of our facilities and surroundings.
Guest User
Standard King Room
Stayed in Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Aug 17, 2026
It was so good, Hyatt truly is love. The programs were great, and both kids and adults loved them. We'll definitely come again next time!
Original textTranslated by Google
Response from Property: Thank you for your wonderful feedback! We are thrilled to hear that both the kids and adults enjoyed our programs and had such a great time with us.Your kind words truly mean a lot to our team. We look forward to welcoming you back to Hyatt Regency Guam on your next visit!
Guest User
Ocean Front King Room
Stayed in Apr 2026
Solo traveler
17 reviews
8.0/10
Very good
Posted on May 4, 2026
I loved the bathtub! It was super comfortable and an extra bonus I was able to watch TV from the bathtub!The balcony was big and spacious. The noise from the on-site birds i didn't like nor the sounds of the frogs at night. The bright lights at night meant i couldn't open my blinds. Saw wasp nests in balcony area? Swimming pool area was massive! Beautiful sunsets!!Soft and dreamy pillows. The shower is small nor could i use it. Phoned reception no answer. There was a hole in one of the bath towels. Soft sand at the beachfront.
6/20
Response from Property: I loved the bathtub! It was super comfortable and an extra bonus I was able to watch TV from the bathtub!The balcony was big and spacious. The noise from the on-site birds i didn't like nor the sounds of the frogs at night. The bright lights at night meant i couldn't open my blinds. Saw wasp nests in balcony area? Swimming pool area was massive! Beautiful sunsets!!Soft and dreamy pillows. The shower is small nor could i use it. Phoned reception no answer. There was a hole in one of the bath towels. Soft sand at the beachfront.
Anonymous User
King Room with Ocean View
Stayed in May 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jun 18, 2026
The response time on WhatsApp wasn't very prompt. When I asked for a bottle opener to enjoy a Corona, they told me it wasn't available via WhatsApp. However, when I took the bottled Corona to the front desk and asked to borrow an opener, they opened it for me on the spot. I imagine others might feel the same way about the WhatsApp service. But, since a King Suite was available and I was upgraded, it wasn't a big deal. I got to drink my beer after all. And the acai bowl from the deli was delicious.
Original textTranslated by Google
Response from Property: Thank you for sharing your feedback. We apologize for the inconvenience with our WhatsApp communication and appreciate you bringing this to our attention.We’re glad you enjoyed the suite upgrade and the acai bowl from the deli—it’s great to hear you still had a pleasant stay overall.We hope to welcome you back again soon!
Anonymous User
2 Double Beds Ocean View
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 27, 2026
i enjoyed the service and the excellent food I also enjoyed the pool
Response from Property: Thank you for your kind feedback. We're delighted to hear that you enjoyed our service, excellent food, and pool facilities. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay.
まるまりまり
2 Double Beds Ocean View
Stayed in Apr 2026
Couple
1 reviews
7.0/10
Posted on May 26, 2026
This truly felt like a luxury hotel. We stayed here because my second son's wedding was held at the Hyatt. The room cleaning during our multi-night stay was impeccable, and amenities were always restocked perfectly. Besides the wedding, we also joined a Guam tour, which was excellent. I definitely want to visit Guam again.
Original textTranslated by Google
6/7
Response from Property: Thank you for your wonderful feedback! We’re honored to have been part of such a special occasion and are delighted you enjoyed your stay, our service, and your time in Guam. We look forward to welcoming you back again soon!
Guest User
2 Double Beds
Stayed in Mar 2026
Family
16 reviews
7.5/10
Posted on May 4, 2026
The Hyatt is very close to the airport, about a ten-minute taxi ride. The room facilities are a bit old, but it's spacious and has a balcony, which is nice. I really liked that it's very close to the beach. During the May Day holiday, housekeeping couldn't keep up; there were a few days when I asked several times, but the room still wasn't cleaned.
Original textTranslated by Google
Response from Property: Thank you for your feedback! We’re glad you enjoyed our location, spacious room, and beach access. We apologize for the housekeeping delays during your stay and will work to improve. We hope to welcome you back soon!
AlexWhite
2 Double Beds Ocean View
Stayed in Mar 2026
Family
3 reviews
8.5/10
Very good
Posted on Apr 25, 2026
A slightly older hotel, but the facilities themselves are exceptional. The service is also great, and everything you need can be found right within the hotel.
Original textTranslated by Google
Response from Property: Thank you for your kind feedback! We’re glad you enjoyed our facilities and service. We hope to welcome you back again soon!
am777
2 Double Beds Ocean View
Stayed in Mar 2026
Traveling with friends
5 reviews
7.5/10
Posted on Apr 21, 2026
The location was great! However, I guess it couldn't be helped, maybe due to a typhoon or being busy, but there was no cleaning or towel change... Other than that, everything else was satisfactory!
Original textTranslated by Google
Response from Property: Thank you for your feedback! We're glad you liked our location and that your overall stay was satisfactory. We apologize for the inconvenience regarding cleaning and towel service, and we appreciate your understanding. We hope to welcome you back for a better experience next time!
Anonymous User
2 Double Beds
Stayed in Mar 2026
Other
10 reviews
8.5/10
Very good
Posted on Apr 19, 2026
The room was spacious, and the ocean view was fantastic! The breakfast selection wasn't huge, but I had no complaints.
Original textTranslated by Google
Response from Property: Thank you so much for your lovely review! We're glad you enjoyed the spacious room and stunning ocean view. We also appreciate your feedback on the breakfast and are happy to hear it met your satisfaction.We hope to welcome you back again soon!
Guest User
King Room with Ocean View
Stayed in Feb 2026
Couple
6 reviews
10/10
Outstanding
Posted on Mar 31, 2026
“Absolutely loved our stay at Hyatt Regency Guam! The location is perfect — beachfront in the heart of Tumon Bay, with stunning ocean views from our room balcony and just steps away from the white sandy beach, shopping at DFS Galleria, restaurants, and nightlife.The room was spacious, clean, and comfortable with modern amenities and a great bathroom. But the highlight was the beautiful pool complex — multiple pools including a kids’ area with slides, a lazy river, and direct access to one of the best beaches in Guam. The sand is powdery white and the water is crystal clear.The staff were incredibly friendly, attentive, and helpful throughout our stay. Everything felt well-maintained and relaxing. Excellent value for a beach resort experience. Highly recommend Hyatt Regency Guam — we’ll definitely return on our next trip to Guam!”
6/8
Guest User
2 Double Beds Ocean View
Stayed in Jul 2026
Family
6 reviews
8.5/10
Very good
Posted on Sep 3, 2026
The location was great, and since we were a family, I requested connecting rooms, which they provided as requested. That was a plus. They also have pickleball facilities, which my family and I enjoyed playing. Overall, the resort was spacious, allowing us to relax and take our time.
Original textTranslated by Google
Response from Property: Thank you for your wonderful feedback! We're delighted that our location, connecting rooms, and pickleball facilities helped make your family stay enjoyable. We appreciate your kind words and look forward to welcoming you and your family back soon!
ChinandBeyond
Deluxe Ocean Front King Room
Stayed in Jan 2026
Solo traveler
20 reviews
9.5/10
Amazing
Posted on Feb 24, 2026
Hotel facilities were great and very well kept! Pool was clean and access to private area of the beach was a huge perk. Rooms were big and clean. Would recommend
Guest User
Standard King Room
Stayed in Jul 2026
Couple
1 reviews
4.5/10
Posted on Aug 27, 2026
Check-in was supposed to be at 3 PM, but I didn't get into my room until almost 4 PM. They said it was peak season, even though there weren't many guests. They did offer an hour of late check-out, but my schedule was already set according to the original check-out time, so it was useless. I probably won't stay here again.
Original textTranslated by Google
Response from Property: Thank you for your feedback. We sincerely apologize for the delayed check-in and understand your frustration. We're sorry that our solution did not meet your needs. Your comments have been shared with our team as we work to improve the guest experience. Thank you for bringing this to our attention.