I recently stayed in a Deluxe Safari Tent at Discovery Park Barossa Valley. I took my sister along to celebrate her 80th birthday. I requested twin beds and rang the day before our arrival to confirm we would have twin beds, but on arrival to our tent, I was rather miffed to find the bed made up as one King. A quick phone call and someone was over to rectify this. Then after using the very nice en suite bathroom, for the first time, I discovered a used wet towel still hanging on the back of our bathroom door. A brief email to the team and someone came over to collect the used towel that we left out on the verandah. The car park for the safari tents is located on the other side of the creek and you have a short walk over to the safari tent site which is restricted to safari tent guests only. Some tents are located close to this path but our tent, number 2 ,was tucked into the corner and required walking across the stepping stone path which is surrounded by smaller rocks. This was really a difficult journey for my sister and it was impossible for her to use her walker along this rocky stepping stone path. If you are coming with anyone who has any difficulty in walking, please make sure you find out which tent you are allocated first and that it is easy to access. I don't recall anywhere on their website that indicates that this is could be a problem. Tent 2 would also have the least desirable view from the balcony of all of the tents. Our first night stay was so peaceful and I felt very refreshed the first morning after a wonderful nights sleep in the very comfortable bed. Alas our second night was totally wrecked as the vineyard that abuts the safari tent area, (directly alongside the back of tent 2), had its vines harvested during the night. How could we be so unlucky! The harvest truck commenced at 12.30am and went until 4.30am. The noise was deafening and it was totally impossible to sleep. We had to check out at 10am and my nerves were all on edge due to the terrible night. I was very concerned about driving home after having so little sleep. I spoke to reception about it on my way out and whilst I appreciate it is something above their control, I really felt there was very little concern given to the effect that this had on us and how it totally wrecked what was supposed to be a relaxing stay and a special way to celebrate my sister's 80th birthday. A little bit of empathy from the park staff would have gone a long way but it was dismissed with 'we didn't know about and I've let our manager know'.
Very Good
98 Reviews