To be honest, I was already a bit disappointed even before formally checking in. As a hotel, having steps between the entrance and the elevator is simply not friendly for guests with luggage, those using wheelchairs, or anyone with mobility issues. If a hotel can't even get basic accessibility right, the first impression is naturally going to be poor.
The biggest problem after check-in was the persistent drain smell in the room. Even with the drain cover on, the odor lingered and was quite noticeable. I had to keep the air conditioning on for extended periods to maintain air circulation.
However, every time housekeeping tidied the room, they would remove the power card, causing the air conditioning to stop. Each time I returned to the room, I had to confront that strong, unpleasant odor again, which was truly bothersome.
If I had to mention a positive, the front desk staff's service attitude was quite good. Regardless of the time, the staff members I encountered were friendly and willing to assist, and this part is commendable.
Unfortunately, the overall stay experience was largely impacted by the persistent odor problem in the room.
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