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Verified reviews
Location9.4
Amenities8.9
Service9.0
Cleanliness9.3
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Positive reviews(490)
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Negative reviews(10)
G30ff
Comfort King Room
Stayed in Sep 2025
Family
34 review
10/10
Outstanding
Posted on Oct 21, 2025
Check-in was breeze, lobby staffs was helpful. Check-out was express, just drop the room key at the box near the lift @ level 2. The room was wonderful, spacious and clean. Very near to Gloria Outlets and the Xpark (but no chance to visit it yet).
Response from Property: Dear Valued Guest : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Anna Lee MY
Comfort King Room
Stayed in Aug 2025
Solo traveler
6 review
8.5/10
Very Good
Posted on Sep 22, 2025
I came here for shopping trip @ Gloria outlet. When I first arrived at HSR, I followed the website instruction (with video) to reach the hotel, however the entrance was closed. There was a standing sign very near to the entrance however if I were to enter from the landmark plaza, I needed to retract a bit of distance. I think for customer sake, the standing sign should be nearer to the bridge to warn customers it would not opened and directed them to the shopping mall entrance.
It was just a normal hotel probably for families I guess even house keeping, they did not seem to help you on your cup with a used tea bag. I think they are like 3 stars hotel service? The room is pretty big and I feel comfortable. There is no wardrobe but just some hanging clothes place - and without any iron/board.
I think the ground floor service staff is good..they are willing to carry my bags when I arrive from taxi. They are also helping me to monitor when my taxi came and called me upon. I felt their warmth .
Response from Property: Dear Valued Guest Anna Lee : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Tan Kim Keong
Cozzi King Room
Stayed in Sep 2025
Family
2 review
8.5/10
Very Good
Posted on Oct 6, 2025
Excellent location with great food choices and great outlets malls just 3 minutes walking
Response from Property: Dear Valued Guest Tan Kim Keong : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Guest User
Comfort King Room
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Sep 7, 2025
The best choice if you want to shopping at the outlet (only 5 mins walk)
The room quite spacious and clean. There is supermarket available on the opposite side. So many restaurants / malls within the same area of the hotel.
Bring the kids to explore at the X park also good choice.
Response from Property: Dear Valued Guest MONTHIRA : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Anonymous User
Comfort King Room
Stayed in Aug 2025
Business traveler
2 review
8.5/10
Very Good
Posted on Sep 8, 2025
Nice and clean hotel. Breakfast was good. Easy location. Near to taoyuan airport.
Response from Property: Dear Valued Guest : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
- - xueer - -
Comfort Twin Room
Stayed in May 2025
Business traveler
10 review
8.5/10
Very Good
Posted on Jul 31, 2025
Even though the room was relatively clean, it constantly felt damp and quite uncomfortable. The service was average. While the restaurant was large, the food selection was quite limited. On the plus side, it's conveniently located near a water park and an outlet mall.
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Response from Property: Dear guest, Xueer, we are delighted to hear that you had a wonderful holiday and enjoyed the facilities and services at COZZI Blu. We are honored by your kind words and sincere appreciation. Thank you for taking the time to share your valuable feedback despite your busy schedule. We look forward to your next stay!
TwinkleStars
Cozzi Family Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 23, 2025
Stylish, Comfortable and Convenient Stay!
We had a fantastic stay at Cozzi Blu Hotel. The location is right next to Gloria Outlets and Taoyuan HSR station. The room was spacious, clean and had a modern ocean-themed design. There are also chips and drinks at the business centre - complimentary for all guests.
Staff were polite, helpful and patient to explain to me the details.
Would definitely stay here again especially if we need to be near the airport.
Response from Property: Dear Valued Guest : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Guest User
Comfort King Room
Stayed in Apr 2025
Family
2 review
7.5/10
Posted on Jul 3, 2025
A Comfortable Stay with Great Amenities – But Beware the Mosquitoes
We stayed at this relatively new hotel and were impressed with its modern facilities. One of the highlights for us was the 24/7 business centre, which offers complimentary refreshments like soft drinks, tea, chips, and crackers. My son absolutely loved it—it felt like our own little secret spot to unwind after a long day exploring.
The location is excellent. There’s a supermarket right across the street and a mall next door with plenty of dining options, a cinema, and more. The hotel also provides a convenient shuttle bus service that connects to the HSR station for easy access to Taipei.
The included breakfast was quite good, and since there aren’t many nearby breakfast options, it was definitely a plus. The staff were generally friendly—maybe not quite at a five-star level, but still pleasant and helpful overall.
However, the major downside was the mosquito problem. When we checked into our room, we found more than 20 mosquitoes in the room, and they were also present in common areas like the lobby, restaurant, hallways, and business centre. Unfortunately, my son, who is allergic to mosquito bites, was bitten and had a very painful reaction. This was a big disappointment, especially since we weren’t expecting such an issue indoors. We stayed from late May to early June, so perhaps it was seasonal—but we do feel the hotel should take more proactive measures, especially housekeeping, to address this.
Despite the mosquito issue, I would still recommend this hotel for a stay in Taoyuan, especially for its location and overall value—just be sure to pack insect repellent if you're visiting during mosquito season!
Response from Property: Dear Valued Cozzi Guest :Thank you for choosing to stay at COZZI Blu for your visit and taking the time to complete our survey.However, we understand that the cleanliness of the guest room has been an issue of concern. At COZZI Blu, guest room comfort and cleanliness are a top priority. We have asked the housekeeping manager to monitor housekeeping procedures and staff training to ensure that the rooms are maintained in premium condition. Please accept our sincere apology for the inconvenience caused.Once again, thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Yvontz
Comfort King Room
Stayed in Mar 2025
Couple
9 review
9.0/10
Great
Posted on May 13, 2025
Best hotel location near to the airport. Must importantly it's located at the mall with plenty of food and shopping. It's also most convenient to shop at the Gloria outlet. Hotel and it's room is clean and comfortable.
Response from Property: Dear Valued Guest Yvontz : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
N S A
Cozzi Family Room
Stayed in Sep 2025
Family
6 review
10/10
Outstanding
Posted on Oct 29, 2025
Flight got cancelled while it was already late in the evening, so decided to stay here for the night instead of staying in Taipei city. The hotel was 15 minutes away from the airport, and taxis and UBER were more than willing to send us (though cheaper to take a taxi). Staff were wonderful and spoke great English. Room was clean and beds so comfortable. Bathroom was huge and had a good sized tub. Ample space for four people to move around, it had a long table, great channels on TV. The business center was open and had comfortable sofas and seats including snacks, drinks and coffee. It was right across the laundry room, so I hung around at the center while waiting for my laundry to finish. I managed to use the laundry facilities. There was only one washer and one dryer so I felt I was extremely lucky that I did not have to wait to use them. There was a family mart next door and a 7-11 around the corner. Both fully stocked and had good options. Unfortunately I did not manage to check out the surround area (shopping outlets, aquarium etc) but I can definitely stay here again for a night or two next time before flying home.
Response from Property: Dear Valued Guest : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Guest User
Comfort King Room
Stayed in Sep 2025
Business traveler
3 review
9.0/10
Great
Posted on Oct 2, 2025
Very nice hotel located just right next to the Taoyuan HSR and MRT Stations. Comfortable, spacious and rather posh rooms.
Service level wise needs to be on par with the hotel. Staff lacks the usual ********* hospitality. Checking in and out timings are rather weird at 4pm and 11am respectively. Charges are TWD1000/Hour past the check out timing so fellow travellers do take note of this.
Response from Property: Dear Valued Guest : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Anonymous User
Comfort King Room
Stayed in Feb 2025
Couple
13 review
10/10
Outstanding
Posted on Mar 23, 2025
This is the best hotel during my stay in Taiwan. The room is very big, facilities are new and well maintained. Service is good also. We will book again if back to Taoyuan.
Response from Property: Dear Valued Guest, thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
小陳爸
Cozzi Family Room
Stayed in Aug 2025
Family
65 review
10/10
Outstanding
Posted on Sep 7, 2025
very comfortable and friendly hotel with well trained staff ! Walking distance to outlet with lots of sexy shops and restaurants!
Response from Property: Dear Valued Guest 小陳爸 : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Guest User
Comfort King Room
Stayed in Aug 2025
Business traveler
15 review
10/10
Outstanding
Posted on Sep 19, 2025
Near to Taoyuan high speed rail way station as well as Tao Yuan airport . Excellent breakfast
Response from Property: Dear Valued Guest Much Jia : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.
Guest User
Comfort King Room
Stayed in Jul 2025
Couple
3 review
9.5/10
Amazing
Posted on Sep 24, 2025
Quite okay overall, but there’s no restaurant nearby. But have 7-11 just beside the hotel, walking distance.
Response from Property: Dear Valued Guest Jing Xin : Thank you for staying at COZZI Blu and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcome you back in the near future.