Hako Hotel (Mount Austin) Reviews
Hako Hotel (Mount Austin)
No.17-02, 17-03, 17, 04, Jalan Austin Heights 8/3, Taman Mount Austin, Tebrau, MalaysiaView Hotel Details
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Hako Hotel (Mount Austin) Guest Reviews
3.7/5
20 review
Verified reviewsLocation4.0
Amenities3.5
Service3.8
Cleanliness3.5
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All Reviews(20)
Positive reviews(16)
Reviews with photos/video(4)
Great location(4)
Negative reviews(4)
Momoxmomo
Dual King, No Windows
Stayed in Feb 2024
Couples
10 review
Posted on Feb 15, 2024
Nice & good a**osphere hotel. Hotel location very good, nearby got some food stall. Hotel is so nice to provide complimentary breakfast
wwWong
Dual King, No Windows
Stayed in Mar 2024
Family
8 review
Posted on Mar 22, 2024
The location is very good, close to many eating places! There are many hotpot places nearby for dinner and dessert places for post dinner/supper snacks
Room had a buzzing sound and the location is above a karaoke. The issues are known to the management as they provide earplugs.
No fridge but seven-eleven is nearby
Jasmine tang
Dual King, with Window
Stayed in Jan 2024
Couples
3 review
Posted on Jan 26, 2024
The cleanliness can be improved, there were stains on the bedsheet and the room was quite dusty. The room doesn’t comes with hand soap too.. bathroom hygiene can also be improved. But love the hotel receptionist and location.
PinkPiggyMama
Dual Twin, with Window
Stayed in Dec 2023
Family
2 review
Great
Posted on Jan 14, 2024
Location is very good a lot of food around the hotel . Hotel staff is very friendly as well .
Guest User
Dual King, with Window
Stayed in Dec 2023
Couples
4 review
Amazing
Posted on Dec 15, 2023
Hako is located at the heart of Mount Austin where there are plenty of choices for food, massage, ktv, etc. For shopping, will need to travel out to malls.
It is not a big hotel but has the basics. As it is situated above a ktv so sometimes can hear the music or singing. The walls are also quite thin so can hear kids crying/shouting next door for example.
Try to the get the bigger room on the top level to have more peace.
Cheung
Dual King, with Window
Stayed in Oct 2023
Couples
1 review
Posted on Oct 16, 2023
Location was at the heart of Mount Austin with a lot of F&B and recreation around.
Hotel lobby looks aesthetically perfect, cool and nice deco however the room was pretty much not to any expectation. It looks like a budgeted hotel with areas feeling dustry, including the carpentry and the aircon vent.
Tables have running ants that suspectedly coming out from the power socket. Wouldnt really worth paying $80 SGD to stay there. There are other hotels more worth it.
Jacyln
Dual King, With Window
Stayed in Oct 2022
Couples
7 review
Posted on Oct 16, 2022
First time staying at this hotel, the hotel location super convenience at the heart of Mount Austin and customer service wise is very good but the room is not up to the standard because no facial tissue, no disposable room slipper, no sanitary bag and I found stains on their towel. My boyfriend say the bed is soft and nice to sleep but abit disappointed on the cleanliness and toiletries guess I won’t be booking this hotel next round. Upon checkout the receptionist only told me that we need to request for facial tissue and they will only provide.
Anonymous User
Dual King, With Window
Stayed in Oct 2022
Couples
7 review
Outstanding
Posted on Dec 25, 2022
The place is surrounded with a lot of restaurants and good food definitely best to stay as it’s quite near to water park. There’s shiba cafe too!
PEacEandcalM
Dual King, With Window
Stayed in Sep 2022
Couples
5 review
Very Good
Posted on Sep 21, 2022
The hotel is located at a very convenient location. There are eateries that are open till late at night. There is a KTV on the second floor, but you would not be affected by the noise. The room is clean but would be good if it is better maintained. Overall it is a comfortable stay for a night.
Darryl
Dual Twin, with Window
Stayed in Dec 2023
Couples
3 review
Very Good
Posted on Dec 20, 2023
Cosy room ! Good for short stay !
Guest User
Executive Family
Stayed in Nov 2022
Family
2 review
Very Good
Posted on Dec 6, 2022
Strategic location! Many restaurants nearby! The room not affected by the KTV located downstairs.
Guest User
Stayed in Dec 2023
Other
0 review
Posted on Dec 9, 2023
Having a night stay with my friend and it was a terrible experience with this hotel. Firstly was bedsheet not clean and had feedback to the staff but the staff just mentioned there no spare room to change and offered us to change our bedsheet if we want. Secondly and it is worse experience which I ever had was the water pressure. We need fight with our neighbours on the showering as the water pressure was super low. Called the staff and the staff's answer was not able to help. Good luck to people wish or to plan to stay here.
Verified traveler
Stayed in Jan 2024
Other
Very Good
Posted on Jan 29, 2024
There are ants crawling on the table.
First encounter with ants in hotel room
Johannes
Stayed in Sep 2023
Other
Very Good
Posted on Sep 5, 2023
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Guest User
Stayed in Sep 2023
Other
0 review
Posted on Sep 3, 2023
Was here to spend a night and explore this area of Johor Bahru. I would say this is really a happening area with lots of restaurants and cafes that you can visit. This hotel is one of the available options around this area, and it is located on the 1st floor of the building. So when you are here for the first time, do take the lift up from the ground floor. I gotten the solo room and there's no window view. But is okay for me as I prefer a much darker room with minimal lights. The bed was comfortable with only one pillow provided. Air-conditioning was fine for me and I can get the temperature I want. The toilet was a bit cramp as they put all toilet, basin and shower in one room. The heater take some time to get the warm water. They provided complimentary breakfast at the lobby, but don't expect decent breakfast items. They only provide bread for toast, egg, instant noodle and biscuit. So I would recommend you to go out and explore the area. There's a few restaurants open as early as 7:30am to provide breakfast menu.
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