Hotel Austin Paradise Reviews

Decent hotel if you are planning to stay one to two nights, the room is generally clean and the aircon works well.

The room is spacious and the cleanliness is considered ok but the towels provided are yellow and worn out...luckily we brought our own towels...no hair dryer was provided...

Easy to book. When asked for neighbouring rooms, counter replied not available. Air-con is not cold. As hotel is near main road, the traffic noise at night and early morning was annoying. Worst was the TV reception...no antenna nor wired TV...all snowy dot dot dot...Room is clean n no smell, provided 2 towels, shampoo n bodywash, toothbrush. Able to catch some sleep !

Booked the family suite but was a tad disappointed. It is okay if you are just looking for a place to sleep for the night, definitely not for the fussies. Toilet roll holder could not be found but only a tissue dispenser which was not near the toilet bowl but situated next to the sink, making it hard to reach out for it when you need it for your ‘business’. So some planning seriously went wrong here. This place needs some touching up if possible. Only 1 card key was given. An additional one needs to pay deposit for it. Redemption was there’s nice food available across the road only.

Place was clean, location is good and close to many nice food places and cafes.

No hot water for shower, informed staff but no assistance given. No hair dryer provided, need to go down to front desk to request, am given with a hair dryer with staff name

Bed sheets and pillows are yellowish and many stained. 

The stay was great and at a very nice location near many eateries. Price also okay

Got a great deal for an executive suite. Room cleaned during the day when I went out for shopping. Staff are helpful. Good location, but area are mostly non-halal restaurants. Hotel is by a busy road so expect a few noisy vehicles. Room walls are partition so you can hear your neighbours. If you are a nonfussy solo traveller then this is a good choice.

Room is fine, clean. Just the space beside the bed for the last room is small. Might kick the side of the bed if unnoticeable. Unable to walk normally on the side so ended just climb and crawl to sleep. Not suitable for elderly. Toilet might be slippery after bathe, lucky they provided the plastic kind of slipper to wear. Bottle water they will refill daily. They will make up room too. Ours room didn't have the do not disturb sign yet they still enter to pack up room which we do not want to. Was quite shocking. Nearby have 1 eatery but the land opposite looks more promising just that crossing the road would be dangerous as there are fast cars and no traffic lights. Better to drive opposite of possible. Short stay 2 day still okay but 3 day above would be bored. Given only one room card, extra myr50 deposit for each card. Card room kept resetting. Had to go counter every day to have it fixed.

Room is small. But location is nice. Many restaurants around this area.....price ok...

Room was acceptably spacious. Room amenities lacking with only basic Tv channels. Was hoping to catch PL weekends but there’s no telecast. Front desk could do better with a more beautiful face instead of a grumpy face. Many eateries across the hotel and had my favourite Lok Lok for supper.

Overall okay to stay for 1 night. The only bad thing is the sound insulation is very poor.

Really comfortable bed! Enjoyed my sleep there.