Poli House by Afi Hotels Reviews

The most comfortable hotel in TelAviv , they provide the best service and super good quality products here. Their bed is extremely comfortable that I would like to stay in room the whole day. All the washing products are good quality and feel so comfortable to stay here. 这家酒店应该是服务最棒的酒店了，特别的贴心舒适。深深爱上了他们家的床，舒服到极致，不管是睡衣、拖鞋，洗漱用品都特别特别的赞。楼顶还有Spa房跟露天酒吧。重点是性价比还极高，与其住那些海边的小宾馆不如住这家市中心的酒店，简直舒服极了

Mixed experience. Check-in is inconveniently on 3rd floor. Location good, but we did not know inn advance of the construction going on on the street outside, and our room faced this. Fortunately we were up early before it got noisy. Bathroom door can either close to the room or the stall shower (no bath), not both--and it leaked. Website said pool would be open, but perhaps it was a little too cold out. But whirlpool not operating, and sauna had no water for steam. We did appreciate them quickly getting us a hotwater pot on request.

Staff are lovely, super helpful. The rooms are clean. The decor is garish & pool is small but there are plenty of loungers and seats on the roof. The location is very central & great for local bars and markets

Hotel in a good and central location, but the level of cleanliness in it is low and also the state of maintenance in the room was not good enough.

Very not worth the money. the location is the only good thing about it. the sheets were dirty, the shower was filthy (including hair on the floor) i asked for additional pillows 3 times before i got them - and also after that the woman at the front desk was rude. Really disappointing.

This is a great boutique hotel. It has an ideal location by the Carmel Shuk. Construction for the light rail line on Allenby does make access from a car a challenge. We were likely the oldest folks at the hotel (trip was a celebration of my turning 70) as it is geared to folks 30 to 40 years younger than us. Not ideal for families as grandson had to share a room with his parents. A full size suite or adjoining rooms would have been better for us but wrong hotel for that. Found the staff to be very good and welcoming.

Great area to stay in. Hotel is clean. Room is nice. The pool is lovely but usually too crowded to swim in. You can just sit and lounge. The sunbeds are nice but on the minus side people put their stuff on them and then leave so they are often taken. I like that for breakfast you get coupons to nearby cafes. I’d probably stay here again.

I thought this hotel was perfect. Situated in the heart of Tel Aviv. Next to the Carmel Market, amazing restaurants, great shopping and such a cool vibe. Rooftop patio and pool made the stay so enjoyable. Gal at the bar was helpful, sweet and fun to deal with.

Got lost in or around Kota Lombok in self drive car, early may 2023. stopped at the police station to ask for directions. officer Risky and his crew of 9 other police officers became our godsend. Wow, professional, polite, re-programed our phone for google maps. Gave us an Escort. To protect and serve at its highest degree. Terima Kasih Banyak

First off, religious Jews should make sure not to stay here! When I checked in on Friday I asked the front desk for a metal key to use on Shabbat. It took her a while to find it, but she gave it to me. Before Shabbat began I ran an errand and when I returned to the hotel, I noticed that I needed to use my key card to swipe in. (This is presumably for security, as the front desk is located on the rooftop and there is really nothing going on on the entrance level.) I returned to the front desk and asked the woman there how to enter the hotel on Shabbat and she said that since I couldn't swipe, I could ring the bell. As a Shabbat-observant Jew I can't use either the electric key card or the electric doorbell on Shabbat, and I told her that. She told me "well then you'll just have to find someone to ring for you." Shabbat-observant Jews also won't ask someone to do something on Shabbat that they can't do themselves, so I had to wait outside the hotel for a very long time upon returning on Friday night and Saturday afternoon, until someone else came along who was going inside. More generally, there were a couple of gross cleanliness moments. I found a huge cockroach in my shower one morning. I also came back one evening to find the bathmat neatly folded, but sitting in the sink, which was odd and kind of gross. Additionally, the water coming out of the shower smelled persistently sulfuric, which is weird given that Israel has great tap water. Finally, the blackout curtains in my room were stuck closed on one side, obstructing my view from the window and restricting the amount of light that comes into the room. Mid way through my stay, while I was trying to close the curtains on the other side, the dangling handle you use to move the curtain fell off. Rather than fixing it, the housekeeping staff just pushed it under the curtains, where it remained until the end of my stay. All in all, it wasn't a nightmare stay or anything like that. The location is good (though *loud*), and the rooftop pool/lounge is nice. Still, I will never stay here again, certainly not over Shabbat, and if you are a Shabbat observant Jew, you won't want to stay here either.

The hotel is very very neglected! The rooms are absolutely disgusting with stains on the walls and very poor cleaning. I recommend to avoid. The service is good and they tried to help but there isn’t much that they could do when the hotels is so bad.

Loved our stay at this well located property, for dining, shopping & beach The front of house staff were amazing, a special thanks to Olga, who bought a whole new meaning to the word hospitality!!!! We will be back & happy to recommend to family & friends, thanks Poli House

What a wonderful place! We felt extremely comfortable the moment we entered the Poli House. Olga was more than helpful and lovely - the rooftop a signature place with unbelievable people! Definitely didn’t want to leave, and will be coming back!

My 20 yo daughter and I had a wonderful stay! It’s in the perfect location in the Carmel Market near the Shuk, cafes, with tons of great shopping close by. Our concierge Michaela selected the perfect restaurants for my daughter and I every night. It was fun to explore but also relax on the roof top pool. I would 100% recommend this hotel. Our room was very clean too.