The hotel's hot springs are a definite highlight. Upon check-in, guests also receive an incense stick and a 'goodnight' linen spray. The specimen exhibition in the hotel lobby is also a beautiful and attractive feature. However, as a five-star hotel, there's still room for improvement.
The laundry room was quite chaotic due to a lack of supervision. With many people using it, wet clothes that weren't promptly removed were just tossed aside, not even put into the dryer, making it a hassle to find your own laundry. While this issue is partly due to guest etiquette, proper hotel management could certainly mitigate such incidents. For comparison, HUAZHANG Hotel always offers a great laundry experience.
Also, the fruits at breakfast, like the grapes, weren't very sweet. Given that August is when Yunnan has an abundance of delicious seasonal fruits, the hotel could definitely choose better options.
After we checked out, the front desk called to ask about an umbrella from our room. My friend and I were both surprised because we never saw an umbrella in the room to begin with. Although it was a misunderstanding, it did leave a bit of a sour taste. If items like that aren't meant for guests to take, they shouldn't be left in the room. Or at least, there should be clear signs or protective measures in place to prevent confusion and disputes over responsibility.
Original TextTranslation provided by AI