Ibis Navi Mumbai

Ibis Navi Mumbai Reviews

Ibis Navi Mumbai

D 266, Ttc Industrial Estate, Thane, Maharashtra, 400705, IndiaView Hotel Details
Ibis Navi Mumbai
Ibis Navi MumbaiIbis Navi MumbaiIbis Navi Mumbai
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Ibis Navi Mumbai Guest Reviews

4/5
Very Good
60 review
Verified reviews
Location4.0
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(60)
Positive reviews(45)
Reviews with photos/video(7)
Negative reviews(1)
HELMI ALHADDAD
Standard Twin Room With Free Wifi
Stayed in Jan 2024
Booked for others
7 review
3.5/5
Posted on Feb 16, 2024
The room was cleaned, but I booked twin bed and when I arrived it was double, it was disappointed but the next day the hotel has changed as my original booking
Khirul Anuar
Standard Queen Room
Stayed in Jun 2024
Business travelers
2 review
3.7/5
Posted on Jul 11, 2024
Only toiletries not refilled during my trip. Staff very helpful. Breakfast buffet to be improved for western choice.
nia
Standard Queen Room
Stayed in Nov 2023
Couples
18 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Ibis was really warm and welcoming from the beginning. We came early so they gave us an early check-in and today we are checking out late at no extra cost. The hotels are like the international branches I have been to and they are truly best in class and clean. Must-try: Their breakfast buffet.
Guest User
Standard Twin Room With Free Wifi
Stayed in Apr 2024
Family
2 review
2.2/5
Posted on Jun 2, 2024
The rooms were not very clean , the hallway has a weird smell. Also some of the workers weren’t very friendly and helpful. Also they didn’t offer to carry our luggage. We had to carry on our own. They said it’s self service . Also card gets deactivated most of the time so had to go to the reception to get it activated.
もーぺんにゃ
Standard Queen Room
Stayed in Oct 2023
Business travelers
22 review
4.2/5
Very Good
Posted on Nov 30, 2023
I booked a package including dinner buffet, food were tasty .
Aishwariya
Standard Queen Room
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 23, 2023
Amazing service
Mobile15483454361
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 24, 2024
Very nice service Well train staff #rohan #Krunal #Aslesha Attention was fantastic. Rooms were very very good and Breakfast with nice variety. Only problem as usual is the coordination during the reservation about the kind of beds... but we managed on site Thank for service
Response from Property: Dear Guest, Thank you for your kind review! We are so pleased to hear that you had a great experience with us. Rohan, Krunal, and Aslesha will be thrilled to know that their excellent service and attention to detail made your stay memorable. We're also glad that you enjoyed the rooms and the variety at breakfast. We apologize for the inconvenience you experienced during the reservation process regarding bed coordination, and we appreciate your understanding in managing it on-site. We will work on improving this aspect to ensure a smoother experience in the future. We look forward to welcoming you back soon for another wonderful stay! Warm Regards, Abhishek Pillai Director Guest Service
Dream67510885296
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 12, 2024
We had an exceptional dining experience in Mumbai, thanks to Sharanjit-san’s pasta expertise! The pasta was perfectly cooked, with fresh ingredients and rich, authentic flavors. Not only was the food outstanding, but the service was also warm and welcoming. Highly recommend dining here if you’re in Mumbai and craving a truly memorable pasta experience!
Response from Property: Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an exceptional dining experience with us. Sharanjit will be delighted to know that his pasta expertise played a part in making your meal so memorable. We’re also glad to hear that our service made you feel welcome and well taken care of. Your recommendation means the world to us, and we look forward to welcoming you back for another delicious experience the next time you're in Mumbai! Sincerely, Abhishek Pillai Director Guest Service
Departure13969820281
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 24, 2024
I actually stayed at IBIS hotel for almost 15 days, but all those days are super comfortable, super welcoming, especially their service at breakfast, lunch, dinner was awesome 100/100 Worth of visiting The room service people are also so kind. Thank you
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pillai Director Guest Service
Escape42976165734
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 2, 2024
The hotel was too good and the staff were really sweet and nice . specially shweta...aakash...and preet was really helpfull....enjoyed the service.... And I would really suggest everyone the hotel...and again I am saying this the staff was really really good....the reception staff was also really helpfull and sweet...
Response from Property: Hi Guest, It was a pleasure having you with us at ibis Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is very pleasing to note that you had a comfortable stay experience and thank you for acknowledging the hospitality and efforts of our team. We look forward to welcome you back soon. Sincerely, Abhishek Pillai, Director Guest Service.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 6, 2025
Very good food. Service was excellent. Spread was good. Loved the soup and salad. Even checkin was smooth and rooms are very comfortable. I don't see what I can suggest for improvement. Will surely come again to this hotel. I've stayed at other Ibis locations and they are all good. Thank you, Jagat.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 5, 2025
Breakfast buffet was amazing. F&B Service of the hotel is amazing. Room is very clean and housekeeping is very friendly. My stay is very comfortanle and rooms are very good and neat. I would lile to specially thank rohit for the amazing hospitality and would visit personally.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 4, 2025
Great service by akash . The food was yummy and the service is also great this is our 3 visit in IBIS navi mumbai........... Stay is also good in ibis navi mumbai thank u ibis . The service staff is like to friendly specially thank to akash he always keeps smiling
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 30, 2024
Enjoyed the stay at ibis navi Mumbai, Check in was very fast at the front office they welcomed with a welcome drink as a complimentary, also the rooms weree very comfortable and cozy, Restaurant service was also very excellent, Abdul and rohan were great at the service and were very polite.
Guest User
Stayed in Nov 2024
Solo travelers
5.0/5
Outstanding
Posted on Dec 29, 2024
The service , the people , the food and the loacation is fantastic . Its very near by from station , i loved the buffet spread ar breakfast … mr. Mauzzam and hiten giving us very good service at spice it restaurant…this hotel is a perfect place for bussiness meeting..............................