Hampton by Hilton Tianjin Railway Station

For our family's Tianjin trip during the Spring Festival, we decided to try out this newly opened hotel. Its location is absolutely central, and we went in with a 'blind box' attitude, eager to experience it. The guest rooms are on incredibly high floors, from the 47th to the 50th, with breakfast served on the 51st. It’s perfect for those who love high-altitude views. Unfortunately, it was cloudy for the entire three days and two nights of our stay, so the visibility wasn't great. However, the night light show was still quite impressive. It starts around 6:30 PM (I didn't catch the end time), with all the surrounding high-rises lighting up in unison – it felt almost like Manhattan! The twin rooms on the 50th floor can be combined, but they are limited. Once combined, they are incredibly spacious and comfortable. For an adult with two kids over seven, sleeping was completely stress-free. The beds had a decent firmness. Given Hampton’s focus on business travel, I expected nothing less in terms of comfort. The shower water pressure was good, with plenty of hot water. The toothbrushes and disposable slippers were thoughtfully categorized as 'A' and 'B'. However, the toilet isn't smart, so those accustomed to heated seats might need a slight adjustment. The towels were clearly new, wonderfully soft and fluffy, and the custom logo definitely enhanced the brand's style. On the other hand, some of the bedding linen, especially the pillowcases, seemed to be reused. My pillowcase, in particular, showed signs of wear and tear. I hope the hotel will update these in the future. Some of the room's design details were excellent. For instance, after turning off all the lights, the toilet has a nightlight, which is very convenient for elderly guests and children who need to use the restroom at night. There's also a nightlight and a spotlight that you can easily find even with your eyes closed. Each room has a small sofa equipped with an eye-friendly desk lamp. Next to the TV, there's a magnetic board with four fridge magnets – I wonder where I can buy these souvenirs? The complimentary water was JingTian brand, which is a noticeable upgrade in quality. The TV was convenient for watching news, which was a plus for us traveling with older family members. The breakfast was standard, nothing extraordinary, but I personally felt it offered good value for money, aligning well with the Hampton brand. The biggest takeaway from this experience was the hotel's prime location. The Italian Style Street, Five Avenues, and all the famous core areas of Tianjin are nearby. We just parked our car in the underground garage, and our family seamlessly transitioned into city walk mode without any hassle. The garage height is 2 meters, so even a Tall Mountain 8 (a type of SUV) would fit without issues. There are charging stations at Maoye Plaza and nearby, which is very convenient. The hotel lobby lounge area is spacious and offers tea and biscuits. There were quite a few guests, especially families with children. During our stay, the soundproofing was decent, and we didn't experience much disturbance. The building's main lobby has a 7-Eleven, a Luckin Coffee, and a lottery ticket vendor, all very convenient. The room service was excellent. The housekeeping staff would proactively ask if we needed anything cleaned or replenished if they saw us heading out. They were also generous with bottled water refills, which is great because the central air conditioning can make the room dry – staying hydrated is important. It seems their hotel robots are among the busiest! The front desk service also left a deep impression on me. I booked quite early and had a special request for two rooms with combined beds. The front desk contacted me before check-in, and even on the second day, when a room became available, they asked if I wanted to switch. I was touched that they remembered such a small note, especially during the busiest Spring Festival period. It made our whole family feel very warm and cared for. Thanks to this hotel, our family's Spring Festival holiday ended perfectly. I highly recommend this hotel as a base for families looking to explore Tianjin.

The hotel's location is excellent, with many attractions within walking distance, and public transportation to other scenic spots is also very convenient. The service was warm and attentive. Although our room wasn't river-facing, the city view was still very good. The breakfast selection was rich and varied. The facilities are also great, including a laundry room and a gym.

This hotel boasts beautiful views. It's clearly a newer hotel, opened in recent years, with modern facilities. There's absolutely no old or worn-out feeling. The large floor-to-ceiling windows on both sides of the corner room are a highlight, though it's a pity that the TV table obstructs the view a bit too much. A smaller table would offer an even better panorama. Breakfast offers a rich variety, with all sorts of desserts, fruits, and drinks. The 'dalumian' (noodle dish with gravy) and 'jianbing guozi' (savory crepes) are also very fragrant. The menu changes daily. The front desk staff are enthusiastic, and parking is convenient. More importantly, the location is superb. From my room, I could see many attractions, such as the Tianjin Eye and Jinwan Plaza. I will definitely come back again.

After checking in and returning to my room late at night for a shower, I found there wasn't a single drop of shampoo. Soaking wet, I grabbed the bathrobe only to find it covered in hair. This happened during the Qingming holiday when room rates were double, and the hotel still hasn't responded to the incident.

I really have to give them a big shout-out! 👏 I had originally booked a king-sized bed room for my family trip, and upon check-in, I was informed that they had upgraded me to a family room free of charge. When I needed a bed rail after checking in, the hotel was very proactive in providing one. The room was very new and clean, and the view was absolutely fantastic. Century Clock and Haihe River are right downstairs, and the night view is incredible. Highly recommend it!

The hotel's biggest plus is its location – it's really convenient for getting around. However, it's not great value for money, which might be due to the holiday crowd, as the service was seriously lacking. First, when I went to check in in the morning, the front desk told me that because the previous guests were checking out at 2 PM, my room wouldn't be ready early, and the standard check-in time was 3 PM. Fine. But when I went back at 3 PM, they said the room was cleaned but hadn't been inspected yet, so I had to wait. Regular check-out is 12 PM. Is it fair that because you allowed previous guests a late check-out, I couldn't check in at the normal time? Second, the bath towels in the room were tattered and frayed, with loose threads everywhere. Has Hilton really fallen this far? Third, breakfast. I understand that when it's crowded, you have to wait for a table. After we finally got a table, the host asked a server to clean it. While the server was cleaning, another guest with a plate of food asked if the table was taken, and the server actually replied that we were about to leave! Didn't they realize we were waiting in line? And why couldn't we enter when there were no tables, but other guests could come in, get food, and then look for a seat? As if that wasn't enough, realizing I was unhappy, they put a small flower on our table and said we could go get food without worrying about losing our seat. But then, the same server who cleaned the table immediately came back and said the flower was left by the previous guests and needed to be removed. Is there no communication or coordination among your staff? Do you not even understand the meaning of your own markers?

This hotel boasts an excellent location. We stayed in a river view room directly overlooking the Haihe River, and could enjoy the charming riverside nightscape right from our bed. Transportation is incredibly convenient, with the landmark Century Clock just downstairs. It's only a few minutes' walk to Jiefang Bridge and the Haihe River waterfront. The scenery and location are impeccable; I'll definitely choose to stay here again next time I visit Tianjin!

The room was great, very convenient when traveling with kids. The breakfast was plentiful, and most importantly, parking was easy, which is a huge plus when driving in such a central area. I'll definitely be back! 😁

This Hampton by Hilton is conveniently located right by the Hai River. The rooms are well-equipped, and it's right next to the Italian Style Town. We had a great stay, and exploring the surrounding area was a lot of fun.