Intersection of Chengxiang East Road and Dongmennei Street, Nankai District, Tianjin, ChinaView hotel details
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Guest Reviews of JI Hotel (Tianjin Gulou)
9.3/10
Very Good
2819 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(2819)
Positive reviews(2770)
Reviews with photos/video(481)
Friendly front desk staff(230)
Easy to get around(196)
Classy environment(183)
Delicious breakfast(174)
Convenient location(168)
Convenient parking(130)
Close to scenic area(51)
Perfect for business trips(43)
Negative reviews(49)
Baihemujin
Superior Queen Room
Stayed in Aug 2026
Solo traveler
23 reviews
8.0/10
Very good
Posted on Sep 24, 2026
The location is great, making it super convenient for dining and getting around. However, the complimentary 'warm-hearted' snack was a bit mysterious – just two candies. It felt a bit like an overhyped freebie. At Hanting Express, you can grab candies freely, and Quanjia is supposed to be a bit more upscale than that.
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6/20
Response from Property: 【步行古文化街500米】尊敬的賓客您好,每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望全季鼓樓店會是您回憶裏最温馨最獨特的那個,,感謝您 5 星好評!期待再次光臨,祝旅途愉快!
Guest User
Business 2-bed Room
Stayed in Aug 2026
Family
5 reviews
10/10
Outstanding
Posted on Sep 29, 2026
This time I came to Tianjin with my parents, and this hotel was great. The location is excellent, very close to the Haihe River and the Ancient Culture Street, just a 5-minute walk. The hotel facilities and hygiene are very good, the staff are enthusiastic, and the room is spacious with no strange smells. I will definitely stay here again next time.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!非常感謝您和家人選擇入住全季酒店(天津鼓樓店),並分享這次天津之行的温暖體驗。我們很高興您覺得酒店位置便利,步行即可到達海河邊和古文化街;也感謝您對房間寬敞、衞生狀況良好以及沒有異味的肯定。更讓我們感到欣慰的是,服務人員的熱心讓您和父母感受到貼心與安心。期待您下次帶着家人的快樂再次回到天津,也期待為您提供更舒適的入住體驗。
Guest User
2-bed Room
Stayed in Aug 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Sep 16, 2026
I always choose All Seasons Hotels for a comfortable and peaceful stay. This time, the Gulou store (intersection of Chengxiang East Road and Gulou East Street) offered exceptional service.
1. I had a package delivered directly to the hotel reception before checking in, and the staff were incredibly welcoming and accommodating.
2. The hotel facilities are spotless and tidy, with smart toilets and both soft and firm pillows, ensuring a truly good night's sleep.
3. The front desk staff were always ready to assist with any request, providing professional and warm service, and the housekeeping staff were also very polite.
4. Its location is ideal for visiting attractions like the Tianjin Eye, Ancient Culture Street, Italian Style Area, Gulou, and Xibei Jiao.
Overall, a very satisfying stay.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇全季酒店(天津鼓樓店)並分享本次入住體驗。很高興得知您在本次入住房間中睡得踏實安逸,且對房間衞生整潔、智能馬桶以及薄厚雙枕的舒適感受給予認可。也感謝您對入住前快遞直達酒店前台、前台接待有求必應以及服務規範熱情與保潔禮貌態度的肯定。酒店位於城廂東路與東門內大街交口,周邊交通與出行便利,天津之眼、古文化街、意風區、鼓樓與西北角等熱門地標也都近在咫尺。再次感謝您的非常滿意與推薦,期待您再次光臨,繼續為您提供安心、細緻的服務體驗。
Guest User
Business 2-bed Room
Stayed in Jul 2026
Other
5 reviews
1.2/10
Posted on Aug 21, 2026
I stayed for two nights, and the experience was terrible; the hygiene was a serious concern. On the first night, there was a faint, foul odor, like sweaty socks, which I had to endure. The next morning, after showering, the smell became even stronger, so I requested a room change. After moving to the second room, I returned in the evening to find multiple drain flies scattered everywhere. I had no choice but to change rooms again. My entire stay was very unpleasant. (Also, the bedsheets in the final room I moved to had several holes, completely unpatched, exposing the mattress directly.)
Original textTranslated by Google
Response from Property: 沒能讓您有一個好的入住體驗真的是非常抱歉,我們會進行整改,期望您的再次光臨~
Guest User
Superior Queen Room
Stayed in Jul 2026
Family
13 reviews
10/10
Outstanding
Posted on Aug 16, 2026
Facilities: Well-equipped and convenient to use, with automatic toilets.
Environment: Tidy and clean, making for a comfortable stay.
Service: Warm and thoughtful, with personalized service that made us feel very welcome.
Hygiene: Clean and tidy, regularly maintained, ensuring a comfortable stay.
Original textTranslated by Google
Response from Property: 【步行古文化街500米】尊敬的賓客您好,每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望全季鼓樓店會是您回憶裏最温馨最獨特的那個,,感謝您 5 星好評!期待再次光臨,祝旅途愉快!
Guest User
Superior Queen Room
Stayed in Aug 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Sep 26, 2026
Xiaolan provided excellent service. The hotel was clean.
Original textTranslated by Google
Response from Property: 【步行古文化街500米】尊敬的賓客您好,每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望全季鼓樓店會是您回憶裏最温馨最獨特的那個,,感謝您 5 星好評!期待再次光臨,祝旅途愉快!
Guest User
Queen Room
Stayed in Jun 2026
Traveling with friends
23 reviews
1.7/10
Posted on Jul 5, 2026
I've always trusted Ji Hotel and book with them every time I travel. This is actually my second time staying at this particular location. I've never given a bad review before, but this experience was really disappointing. We had already booked our room, and they asked if we wanted to upgrade to a room with a window. Most of the time when I'm asked this, it's a free upgrade, but this time I was told it would cost 99, saying it was because of different platforms. I didn't mind paying, but the window turned out to be worse than not having one. Being street-facing, people started arguing and moving things at 3 AM, and the sound of rain was constant. It was completely un-soundproofed, making it impossible to sleep. The window also wouldn't open, and there was a large platform outside, so you couldn't see anything anyway. I seriously regret paying for that. The cleanliness was also subpar this time; there were black spots on the bed and residue on the floor. In the bathroom, only half of the showerhead was working. I really didn't get any rest.
Original textTranslated by Google
Response from Property: 沒能讓您有一個好的入住體驗真的是非常抱歉,我們會進行整改,期望您的再次光臨~
Guest User
Queen Room
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 2, 2026
I was very satisfied with the room, and the service was excellent.
Original textTranslated by Google
Response from Property: 【步行古文化街500米】尊敬的賓客您好,每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望全季鼓樓店會是您回憶裏最温馨最獨特的那個,,感謝您 5 星好評!期待再次光臨,祝旅途愉快!
Guest User
Superior Queen Room
Stayed in Sep 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Oct 4, 2026
I rarely write hotel reviews, but this was truly an exceptional stay! Everything, from the hotel's surroundings to its interior, the staff's service attitude, the check-in experience, and even the luggage storage after check-out, was simply perfect. To maintain such high standards during the Golden Week holiday, with its massive crowds, is incredibly impressive and truly enhanced my entire Tianjin trip. I'll definitely stay here again on my next visit to Tianjin!
Original textTranslated by Google
Response from Property: 【步行古文化街500米】尊敬的賓客您好,每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望全季鼓樓店會是您回憶裏最温馨最獨特的那個,,感謝您 5 星好評!期待再次光臨,祝旅途愉快!
Guest User
Business 2-bed Room
Stayed in Aug 2026
Family
5 reviews
8.0/10
Very good
Posted on Oct 4, 2026
The facilities are a bit old, but the location is great. It's a short walk to the Ancient Culture Street, there's a large store next door, and a restaurant right across the street. Parking downstairs is very convenient and free. The service was also good. The breakfast, however, was really not good; I ate noodles for four days straight, there were no other options.
Original textTranslated by Google
Response from Property: 您好,感謝您分享這次入住體驗。很開心您認可我們的地理位置,出門不遠就是古文化街,周邊商圈也很便利;同時也感謝您對停車便利與服務的肯定。關於您提到的設施相對老舊和早餐不夠理想,我們真心抱歉,也會認真聽取您的反饋,持續提升整體體驗。期待您下次再來全季酒店(天津鼓樓店),為您帶來更舒適、更加用心的入住感受。
ESPNstar
Business 2-bed Room
Stayed in Aug 2026
Family
27 reviews
10/10
Outstanding
Posted on Sep 27, 2026
During the Mid-Autumn Festival, I took my elderly parents out for a trip. The room we stayed in was spacious and bright. The floor attendant was incredibly warm and polite, always greeting us with a big smile whenever we met. I don't know her name, but we saw her on both the 26th and 27th. Especially on the 27th at 1 PM during check-out, we ran into her again in the hallway on the fifth floor, and she even brought bottled water for my parents. For that genuine smile, we will definitely choose to stay here again next time.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您在中秋假期期間選擇全季酒店(天津鼓樓店),並分享如此細緻而真誠的入住感受。您提到的房間寬敞明亮,以及樓層服務員在每次路遇時的熱情禮貌與親切笑容,讓我們倍感欣慰。尤其是您在27日中午1點退房時再次相遇,併為長者送來礦泉水的暖心舉動,也正是我們一直努力傳遞的服務温度。我們已將您的肯定轉達至相關團隊。真誠期待您和家人下次再次光臨,再次為您提供更貼心、更周到的服務。
Guest User
2-bed Room
Stayed in Aug 2026
Solo traveler
6 reviews
10/10
Outstanding
Posted on Sep 24, 2026
This time, I brought my family to stay at All Seasons Hotel, and the overall experience was great. The room was spacious and bright, very clean, and well-equipped. The bed's firmness was just right, ensuring a good night's sleep for the elderly. The front desk staff were warm and attentive, responding quickly to any issues. The breakfast offered a rich variety, including many light options suitable for older guests. The location is easy to find, convenient for travel, and the environment is quiet, making it perfect for family trips. Highly recommended.
Original textTranslated by Google
Response from Property: 您好,感謝您選擇全季酒店(天津鼓樓店)並與我們分享這次温馨的入住體驗。很開心您和家人都感受到了舒適與安心:房間寬敞明亮、衞生細緻到位;床品軟硬適中,也讓長者睡得踏實。前台同事的熱情服務與問題響應速度,早餐豐富的選擇以及更適合長輩的清淡餐食,都為您的旅途增添了不少便利。您提到位置好找、出行便捷且環境安靜,我們也會繼續保持並優化。期待您下次帶家人再次光臨,全季將一如既往為您守護每一次團聚的美好時光。
Guest User
Business 2-bed Room
Stayed in Feb 2026
Business traveler
4 reviews
7.2/10
Posted on Mar 14, 2026
Honestly, this is the worst-insulated All Seasons hotel I've ever stayed in across the country. During the day, the view outside the window was decent. But at night, I could clearly hear the conversation from next door. There was also a lot of clanging and banging from outside the door. If you're on vacation, it might be okay. But we had an exam the next day and didn't get any good sleep, which was really frustrating 😓
Original textTranslated by Google
Response from Property: We are truly sorry that we were unable to provide you with a good stay. We will make improvements and look forward to your next visit!
duffybaby
Superior Queen Room
Stayed in Feb 2026
Booked for others
69 reviews
10/10
Outstanding
Posted on Mar 13, 2026
Great location, not far from Ancient Culture Street and Wudadao (Five Avenues). However, the breakfast was not good. The sauce for the Guobacai (fried dough with gravy) was too salty, so salty it could turn you into a 'Yanbahur' (a local term for someone who looks distressed or disheveled from saltiness). Also, the hotel staff seemed unfamiliar with the items included in the set meal.
Original textTranslated by Google
Response from Property: [200 meters from the Drum Tower] Thank you for your discerning eye in discovering us. It is truly a great fate to meet you in this vast sea of people. Everything is understood without words. Xiao Ji looks forward to your next stay!
Guest User
Business 2-bed Room
Stayed in Apr 2026
Couple
6 reviews
3.2/10
Posted on May 5, 2026
I've stayed at many JI Hotels, but this one was by far the worst. There were three main issues: First, the hotel's facilities are outdated. For a hotel with over 50 rooms per floor, there are only two tiny elevators. Each elevator can barely fit 10 people at full capacity, let alone with luggage and strollers. Half the time, a delivery robot takes up half the space. During peak hours, be prepared to wait endlessly for an elevator. The breakfast restaurant's capacity is also insufficient; this is the first time I've ever had to queue for a table at breakfast. I understand that if the occupancy rate is usually low, they might not need as many facilities, but during holiday peaks, it simply can't cope. Second, several rooms next door seemed to be occupied by families with children who knew each other. They'd leave their doors open and chat loudly past 10 PM, with children making a ruckus. I called the front desk, and they said they'd come up to address it, but whether they did or not, it had no effect. I guess 3-5 year olds just have too much energy, and their parents simply don't care. Third, being close to the bar street, rooms on one side experience loud thumping music after 11 PM. So, for those who struggle with sleep, good luck! All in all, it was a rather unpleasant experience. From now on, I won't blindly choose JI Hotels; I'll definitely do more research beforehand.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常抱歉此次入住沒能給您帶來一貫舒心的全季體驗,讓您失望,我們深感愧疚與自責!針對您提出的問題我們已認真記錄並立刻覆盤整改:關於電梯數量少、高峯期等候久,我們會優化機器人送餐時段調度,錯峯使用電梯,同時高峯期安排專人現場疏導早餐排隊等位問題,我們將增派節假日服務人手、優化餐位流轉,增加補餐效率,盡力減少大家等候時間。對於樓道小童吵鬧、鄰里喧嘩的情況,十分抱歉前台勸導沒能達到預期效果,後續我們會加強夜間樓層巡場,主動提醒住客保持安靜、文明入住,用心維護住宿靜謐環境。針對臨近酒吧街夜間噪音問題,我們也會排查臨街房間隔音情況,後續優先給睡眠淺的賓客安排內側安靜房型,並做好提前告知。非常感謝您真實細緻的反饋,您提出的每一點建議都是我們改進的動力。沒能讓您滿意我們深感抱歉,也真心希望能再給我們一次改過完善的機會,期待日後能以全新的服務與環境,重新贏得您的信任與選擇!