Guest Reviews of Homeinn · neo (Tianjin Railway Station Rear Square Xinkai Road Yuanyang International Center)
9.6/10
Excellent
552 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(552)
Positive reviews(532)
Reviews with photos/video(76)
Easy to get around(91)
Convenient location(79)
Close to metro(54)
Large rooms(41)
Friendly front desk staff(31)
Average sound insulation(18)
Luggage delivery service(3)
Good Internet(2)
Negative reviews(20)
Anonymous User
Superior Room (2 Beds)
Stayed in Feb 2025
Traveling with friends
30 review
10/10
Outstanding
Posted on Mar 26, 2025
The hotel near the train station exit D has an escalator. When you get there, look to the right immediately. There will be a tall white building. That is the Post Office. The hotel is next to this building. You can walk that way. It is very convenient. The room is big and clean. There is a washing machine and dryer. If you come down late for breakfast, the food will run out and they will not refill it. The staff are very helpful.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Double Room
Stayed in Jan 2025
Traveling with friends
11 review
6.5/10
Posted on Mar 27, 2025
The location of this hotel is good, close to subway station. However I booked the wrong one. I've looking for Home Inn Plus, and wasn't aware Home Inn Neo is a different one. I would say Plus is way better than Neo, well the price has a huge difference too. The room that I stayed in had some odd smells, and the walkway was dark and I don't feel safe walking alone to my hotel room. The room is clean but I got no idea where the smells came from. I ended up opening the window all night. Honestly, I'll never stay in this hotel again.
Response from Property: Dear guest: Hello! Thank you very much for your feedback on the hotel. We are sorry for the inconvenience caused to you during your stay. We are deeply sorry. We will work harder to do better in the future. All the hotel staff look forward to your visit again!
Guest User
Family Room
Stayed in Nov 2024
Family
13 review
7.0/10
Posted on Jan 6, 2025
Fairly good. Anyway, lot of cigarette smell in reception room. (no in the room, luckily)
There is restaurant (muslim) near the hotel. If you want to taste Halal hot pot.
Response from Property: Dear guest, thank you for sharing your experience of staying here. It is our goal to provide you with a clean and hygienic accommodation environment. We look forward to your visit again and we will continue to provide you with better service!
Guest User
Double Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 9, 2025
I loved it so much! The staff are all so friendly and helpful even though I can’t speak Chinese. The rooms are really clean and smells really lovely. I had a great view and quite a spacious room for myself. Would definitely come back.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Business Double Room
Stayed in Mar 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Apr 13, 2025
very good and clean hotel. Excellent location. It is nearer to walk from Tianjin North Exit 5 to the hotel, which takes about 10minutes
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
traveldays
Family Room
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Oct 10, 2024
It was clean. And got quite a view. Easy access to the metro. Staff was also helpful and friendly
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Natthiraporn
Family Room
Stayed in Feb 2025
Family
5 review
9.0/10
Great
Posted on Mar 30, 2025
Large room with clean and beautiful. The price is more then reasonable! This hotel suits everyone!! Really good in every way!
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住我們酒店,更感謝您對我們酒店的滿意和認可,您良好的入住體驗給了我們很大的鼓舞和信心,我們還將不斷的提高酒店的服務管理工作,回饋您對我們的信任和支持,熱誠期待您的再次光臨。
Davidlim1288
Business Double Room
Stayed in Feb 2025
Couple
6 review
9.0/10
Great
Posted on Mar 12, 2025
Near to rail transit and convenient with Walmart nearby. Only fown side is the water heater is erratic.
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Kamilla Rasulova
Double Room
Stayed in Dec 2024
Traveling with friends
3 review
6.5/10
Posted on Jan 20, 2025
The hotel is pretty good for its price. A little dusty and needs renovation of the rooms. However, the location is perfect for travelers, close to subway and train stations. The area is quiet, good for having rest after tiring day.
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的反饋,很抱歉在您入住期間給您帶來的不便,我們深感歉意。後期我們會加強努力做到更好,酒店全體員工期待您的再次光臨,謝謝!
van ong
Family Room
Stayed in Feb 2025
Family
3 review
8.5/10
Very Good
Posted on Mar 22, 2025
Everything was great, but just doesn’t like the lobby smelling like smoking room.
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的反饋,很抱歉在您入住期間給您帶來的不便,我們深感歉意。後期我們會加強努力做到更好,酒店全體員工期待您的再次光臨,謝謝!
Kang Kim Suan
Double Room
Stayed in Feb 2025
Couple
31 review
10/10
Outstanding
Posted on Mar 3, 2025
Great location. The washer and dryer really helped travellers like us.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Couple
2 review
9.5/10
Amazing
Posted on Nov 6, 2024
Grateful we can check in early; better to ask for a room that do not face the traffic because the cars will horn in the morning but which the hotel has no control
over it.
Take Metro Line 2 alight at Sino-Ocean Int'l metro station Exit D. At the main road you should see a building for Postal services "邮政局" opposite you.
Cross towards it and the hotel is just next to it - the hotel is only 5-10min away from the station. Tianjin is a walkable city and we enjoyed the shared bicycle culture there
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
對穿祥
Business Double Room
Stayed in Sep 2024
Family
4 review
7.5/10
Posted on Oct 27, 2024
So far so good~expected one of the staff ~bad attitude
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
KO SOO KIN
Superior Double Room
Stayed in Sep 2024
Solo traveler
29 review
8.0/10
Very Good
Posted on Oct 9, 2024
The hotel staff is accommodating whenever it is needed.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
heng lai teh
Double Room
Stayed in Mar 2025
Solo traveler
21 review
7.5/10
Posted on Jun 9, 2025
clean
great value
Response from Property: 尊敬的賓客:非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!