Tianshui Jinsha Hotel (Tianshui Station Commercial Street Pedestrian Street Branch)

The decoration and facilities were originally very high-end, but it was too smelly, like the smell of sewers. Although it was later treated, it still made people extremely uncomfortable.

This is my second time staying here. The facilities are not new, but they are well maintained, so it is very comfortable to stay here. It is right next to the train station, so transportation is also very convenient. The room is big enough and it is very comfortable for our family of six!

The price and location are impeccable.

The service was terrible, terrible. Tianshui Malatang is very famous, but the waiter's face was burned. He didn't smile at all, and was cold and indifferent. He had no service awareness at all. Maybe the business is too good and they don't welcome out-of-town guests. I stayed in a 130-square-meter suite, and they only gave me four bottles of water a day. When I asked for one, they only gave me two bottles. There were four of us staying, and they only paid a few cents for water. How stingy! When I asked for a bottle at the front desk, they said coldly, "Why do you need water when you go out?" I was speechless. Tianshui taught me a lesson. I've stayed in hundreds of hotels, and this is the first time I've encountered such a stingy hotel. Goodbye, Tianshui. I stayed for two more days, and they only gave me coffee for one day. From my experience, I can tell you, be cautious when staying at this hotel. My company has blacklisted this hotel. In addition, the human resources department has communicated this matter with Ctrip and recommends that Ctrip pay attention to this hotel.