First, the hotel's facilities are extremely outdated and old. In my first room, the TV screen was severely distorted and had striped patterns, so I had to change rooms. In the second room, the toilet and shower drain were both clogged, and the toilet inlet pipe was leaking.
The hotel didn't even have handheld showerheads; they used the old-fashioned fixed galvanized shower heads.
The hotel's service was also extremely poor. After both my first and second rooms had problems, I asked to be moved to a better room, but they refused because their rooms were empty. I had to go back and forth between rooms, move my luggage, and constantly call them to fix the problems, wasting a lot of my rest time. They didn't apologize at all, and even said they had upgraded me for free and strongly demanded a good review.
Other hotels would apologize and offer a discount in such situations, but this hotel was extremely rude and refused any discount, saying they were already losing money. I hope everyone will avoid this terrible hotel; the experience was absolutely awful.
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