Zet Hotel

Location was perfect for the business event Nice welcoming atmosphere Rooms are suitable and clean The area is calm Staff is very friendly and helpful specially the guys at the restaurant and housekeeping, but there is always no dessert option available Room amenities are good but there was no tooth paste

I've spent a night here late october. I found the place to be beautifully decorated and very clean. It was a good stay but this is not a five star hotel. Don't get me wrong, it was a good stay but I felt tricked because my expectations were higher. There are some details that made me draw the conclusion that this is not a 5 star hotel. Firstly, the mini bar in the room is extraordinary well provided but extraordinary noisy - I had to unplug it in order to sleep. The hotel did provide a bottle of complementary filtered water in the room. I also had a tea bag but no tea pot and a coffee capsule but no coffee machine. I found that to be pretty funny. The quality of the towels and the room slippers is average - I've encountered those in 3 stars hotels. The TV is big but it doesn't have HD TV channels - there literally were 8 or 9 tv channels available - no news channels, no cartoon channels, no HD channels. On the other hand, the staff is great, the restaurant is awesome - had a great dinner there. The breakfast selection is decent with a lot of things to choose from. Didn't have time to visit the spa. Don't get me wrong, it is not a bad place overall but I don't consider it to deserve the 5 star rating.

The room is ok. But the WiFi in my room doesn’t work for the whole week. I reported it 3 times but finally gave up, because the front desk staff was trying to give me random answers. I believe they don’t have an internal IT person to help troubleshooting and they don’t want to pay for an external technician to help me. The ridiculous reason they gave me was “some constructions are going on outside by the telecommunications company and the relevant satellite communication is affected.” If you are an engineer like me, you’ll realize how ridiculous this answer is. I further asked them “if the communication carrier causes this, how come your desktop still have internet?” She said with a confident tone “because I used a physical cable”. She doesn’t know that WiFi also uses the same cable. I believe some of the WiFi routers are broken or simply need reboot. Over the days, I found that WiFi in different parts of the hotel may still work when it doesn’t work in my room. Again, they need to hire a technical/IT person. And the staff need to be trained not to make stuff up on subjects they don’t know.

One of the most relaxing hotels i have stayed in. Staff are so friendly and helpful. Rooms were lovely and clean, lots of character! 1st time for me in Romania and wasn't sure what to expect but you will not regret staying here! Staff were so lovely and welcoming im mentioning them twice! Marvellous stay!

First stay at ZET Hotel, exceptional 5 Star service all round . Great friendly Staff, very relaxed ambiance. Breakfast offering with excellent choice of Great variety of Hot & cold items all very freshly prepared.

Terrible experience!Don't go there! The staff is very rude,arogant,they don't have any professional trainings The breakfast is poor,with no vegan options.Is unbelievable for 5 stars hotel.Far away form the city centre! Too expensive for what you get!

Situated in a quiet area. Free parking. Nice and large room.

Staff incredibly polite and professional. Very clean