Novotel Reims Tinqueux Reviews

Response from Property: Dear Guest,Thank you so much for this outstanding review and for awarding us a perfect 10/10 score!We are absolutely thrilled to see you rated every aspect of your stay—our amenities, cleanliness, surroundings, and service—so highly.You are certainly right that the summer holiday period is a very busy time for us, and we are delighted that you still had a "Nice" stay despite the hustle and bustle.We look forward to welcoming you back again soon.Best regards,The Novotel Team

Response from Property: Thank you for sharing your experience! We are delighted that you enjoyed our location and the cleanliness of the pool, as well as our family-friendly atmosphere. We have also taken note of your comments regarding the room and bedding to help us improve our services. We look forward to welcoming you back to the Novotel Reims Tinqueux! The Novotel Reims Tinqueux Team

Response from Property: Thank you so much for your very positive review! We are delighted that you enjoyed our welcome, the breakfast, the free parking, and the cleanliness of your room. We have noted your comment regarding the water temperature and the pool. We look forward to welcoming you back to the Novotel Reims Tinqueux! The Novotel Reims Tinqueux Team

Response from Property: Dear Guest,Thank you for sharing your feedback regarding your stay in our Superior Family Room. We are glad you appreciated the service and cleanliness of your room.We also take note of your comments about the bathroom size and the breakfast area. Your suggestions are very valuable, and we are continuously looking for ways to improve the comfort and experience for our guests.We hope to have the pleasure of welcoming you again at Novotel Reims Tinqueux.Best regards,The Novotel Reims Tinqueux Team

Response from Property: Merci d’avoir pris le temps de partager votre expérience. La fermeture de la piscine était bien indiquée sur notre site internet, mais nous comprenons que cette information n’ait pas été visible sur Trip, ce qui a pu causer votre déception, surtout pour un séjour en famille avec enfants. Nous allons continuer à travailler pour que toutes les informations importantes soient claires et accessibles sur tous les supports.L’équipe du Novotel Reims Tinqueux