To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.5
Cleanliness9.3
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All reviews(240)
Positive reviews(228)
Reviews with photos/video(55)
Awesome stay(51)
Convenient location(23)
Quiet & comfortable(19)
Easy to get around(19)
Delicious breakfast(12)
Located downtown(9)
Nice toiletries(6)
Tasty coffee(5)
Negative reviews(12)
NataliaNovoselova
Double Room With Shared Bathroom
Stayed in Sep 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Oct 6, 2026
Staff went above and beyond, everyone was so helpful, caring, spoke perfect English and was always smiling! Room was enough for a good night sleep and luggage, big beautiful window, thank you so much! Plenty of showers and washrooms on the floor, very convenient. The restaurant downstairs was great, breakfast was so delicious! The patio on the 7th floor is so nice to chill! Loved this hotel so much!
itzMemo
One Bed In Female Dormitory (Shared Bathroom And Toilet)
Stayed in Aug 2026
Family
3 reviews
9.5/10
Amazing
Posted on Sep 5, 2026
A very friendly place to stay with the amenities of a 5 star hotel. Lost something in room and they kindly replace it with not lots of questions. Had our last dinner last night with at their restaurant and the food is so good. Would come back again
6/11
Response from Property: Dear itzMemo,
Thank you for staying with us and for leaving us such a wonderful review.
We are glad you had a wonderful time at our hotel.
We appreciate your compliment about our service. Your kind words motivate us to improve.
We are also honored to hear that you enjoyed our restaurant.
We look forward to seeing you again soon!
HOTEL GRAPHY SHIBUYA
Front desk
Guest User
Superior Double Room
Stayed in Aug 2026
Couple
8 reviews
10/10
Outstanding
Posted on Sep 15, 2026
I was very unsure about which area to stay in Tokyo, but I’m so glad I chose this hotel! The location was great, with only a short walk to the station, a 7-Eleven very close by, and lots of great restaurants within walking distance.
The hotel itself is modern, clean and really nice. The staff were all very friendly and welcoming. I especially loved the complimentary drinks every day between 5–6pm, and it was such a lovely touch to receive a free birthday drink during my stay!
The room was clean and comfortable, and the cleaners were fantastic — they were there every day and did a great job.
Overall, I had a really lovely stay and would definitely recommend this hotel, especially if you’re looking for a good location in Tokyo! 🇯🇵✨
Response from Property: Thank you very much for choosing HOTEL GRAPHY Shibuya and for sharing such a glowing review!
We are thrilled to hear that you enjoyed our location, modern facilities, daily complimentary drinks, and birthday surprise! It is also wonderful to know that our staff and housekeeping team made a great impression on your stay.
We look forward to welcoming you back on your next visit to Tokyo!
HOTEL GRAPHY SHIBUYA Front desk
Anonymous User
Superior Double Room
Stayed in Jul 2026
Family
53 reviews
9.0/10
Great
Posted on Aug 24, 2026
Nice hotel near the city center. The hotel room is small but is normal in tokyo and they had capsule rooms. Nice food nearby
Response from Property: Dear Guest,
Thank you for your review and kind words about our location and nearby restaurants. While rooms in Tokyo are generally compact, we hope you had a cozy stay. We look forward to welcoming you back!
HOTEL GRAPHY SHIBUYA
Front desk
Suzu
Guest User
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in Jul 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Aug 23, 2026
I honestly think this is the best hostel I've ever stayed in, hands down. The price is great. What really stands out is how wonderful and attentive all the staff are. On my check-in day, August 20th, the front desk staff, a woman with blonde hair, was incredibly friendly and fluent in Chinese, Japanese, and English. All the front desk staff were super kind. They provide toothpaste, sunscreen, earplugs, and more – they've really thought of everything. The room had no strange odors, and my roommates were very quiet. The shower area was good, and the toilets were also odor-free. The location is perfect, right between Ebisu and Shibuya, making it convenient to get anywhere. Highly recommend! Plus, you can store your luggage there!
Original textTranslated by Google
Response from Property: Thank you very much for your wonderful review and for staying with us at HOTEL GRAPHY Shibuya!
We are delighted to hear that you enjoyed your stay, especially our friendly staff, complimentary amenities, cleanliness, and convenient location. Your kind words about our front desk team are greatly appreciated, and we will be sure to share them with the staff.
We are also happy to know that you found our luggage storage service convenient.
Thank you again for your warm recommendation. We look forward to welcoming you back to HOTEL GRAPHY Shibuya!
HOTEL GRAPHY Shibuya
FRONT DESK
Guest User
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in Jun 2026
Solo traveler
12 reviews
10/10
Outstanding
Posted on Aug 5, 2026
Had a great solo stay. The front desk lady was very polite and patient during check-in, and she even spoke a few words of Chinese. This hotel offers complimentary drinks during specific hours, and they were all delicious! When I was leaving, I found an AirPods Pro in the bathroom and handed it over to the front desk. Hope the owner gets it back.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel. We were delighted to assist you with your wonderful solo trip. We are especially grateful for your compliments on the warm welcome, Chinese-speaking guide, and complimentary drinks during check-in. It is our greatest pleasure to have you have a comfortable and welcoming stay. Furthermore, we are very grateful for your kind gesture in returning your AirPods Pro upon check-out. We appreciate your thoughtfulness and hope they are safely returned to their rightful owner. Moving forward, we will continue to strive to provide a safe and comfortable stay and offer even better service. Please feel free to visit our hotel again if you are in the area. We sincerely look forward to welcoming you back. HOTEL GRAPHY SHIBUYA Front desk
Badenymfe
Double Room With Shared Bathroom
Stayed in May 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 9, 2026
It was super lovely! Had the best time. Amazing staff and nice rooms!
Also really close to shibuya crossing
Response from Property: Dear Badenymfe,
Thank you so much for your kind review!
We're thrilled to hear that you had such a wonderful stay and that our staff and rooms helped make your visit enjoyable. It's also great to know that you appreciated our convenient location, just a short walk from the famous Shibuya Crossing, making it easy to explore the area.
We truly appreciate your feedback and hope to welcome you back to Hotel Graphy on your next trip to Tokyo!
HOTEL GRAPHY SHIBUYA
Front Desk
Guest User
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in May 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jun 20, 2026
Good location, clean and comfortable stay. The staff were very friendly and always greeted guests warmly. Great choice for solo travellers near Shibuya.😊😊
Response from Property: Dear Guest,
Thank you for staying with us.
We are very pleased to hear that you had a comfortable stay.
We are truly honored by your kind words about our staff.
We are delighted to have been able to help make your stay a wonderful experience.
Our staff also serve as curators, so we can recommend sightseeing spots and restaurants in the area.
All of our staff sincerely look forward to welcoming you back.
We look forward to seeing you again!
Front desk
HOTEL GRAPHY SHIBUYA
Guest User
Double Room With Shared Bathroom
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on May 19, 2026
Great spot friendly staff and perfectly
Located for access to train lines and shops
Response from Property: Dear guest,
Thank you so much for stayed with us, and shared your experience.
We are glad that you enjoyed our location, near train station and shop, and we hope you did good shooping and eat well over there!!
Thank you also for your kind message about the staff, that you found friendly! we will do our best always for make you feel like home!
We looking forward to see you.
Best regards,
HOTEL GRAPHY SHIBUYA
Front desk
Demetri des
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in Feb 2026
Traveling with friends
20 reviews
9.0/10
Great
Posted on Apr 12, 2026
Never miss the breakfast meals at its café if you stay here. They are really fabulous and delicious; worth its price. Stay is comfy and good experience trying out dormitory stay. The only drawback is its distance from the nearest metro station. It is more than 5 mins walk from either directions
Response from Property: Dear Demetri des,
Thank you for staying with us.
Thank you for your kind words about our hotel’s breakfast.
We are delighted to hear that you enjoyed it.
Our breakfast is open to the public, so please feel free to stop by whenever you are in the area.
We apologize for any inconvenience regarding access.
We look forward to seeing you again!
Front desk
HOTEL GRAPHY SHIBUYA
Guest User
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in May 2026
Solo traveler
1 reviews
8.5/10
Very good
Posted on Jun 14, 2026
Good location and receptionist so friendly. 🥰
Response from Property: Dear Guest,
Thank you so much for staying with us.
We are very happy to hear that you enjoyed your stay.
We look forward to welcoming you again soon!
Best regards,
HOTEL GRAPHY SHIBUYA
Front Desk
Guest User
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in Aug 2026
Solo traveler
6 reviews
9.0/10
Great
Posted on Sep 9, 2026
Location was good, about 10 minute walk south of Shibuya Station in a quiet and nice area. Ebisu and Daikanyama also nearby. Dormitory room was somewhat crowded. However hotel itself was very nice and on 7th floor is a lounge with pool table and terrace. Staff were extremely friendly and helpful.
Response from Property: Thank you for staying at HOTEL GRAPHY SHIBUYA.
We’re glad you enjoyed our location with easy access to Shibuya, Ebisu, and Daikanyama, as well as our 7th-floor terrace lounge and pool table. It’s also wonderful to hear that our staff made a positive impression on you.
We appreciate your feedback regarding the dormitory room. We always strive to make our shared spaces as comfortable as possible, and your input helps us improve.
We hope to welcome you back again soon!
Best regards,
HOTEL GRAPHY SHIBUYA
Front desk
Guest User
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in Feb 2026
Solo traveler
3 reviews
7.0/10
Posted on Apr 14, 2026
The food was so healthy, clean, and yummy. Cleaning needs improvement. I also love their shampoo and conditioner. They have free-flowing herbal drinks and coffee.
Response from Property: Dear Guest,
Thank you very much for choosing to stay with us and for taking the time to share your review.
We are delighted to hear that you enjoyed the food at our Graphic Restaurant, as well as our shampoo and conditioner. For your convenience, our shampoo and conditioner are also available for purchase at the front desk.
We also sincerely appreciate your valuable feedback. We will share your comments with both our housekeeping and front desk teams, and we will continue working to improve our cleanliness standards.
We look forward to welcoming you again in the future.
Best regards,
Hotel Graphy Shibuya
Front desk
Ed13
One Bed In Mixed Dormitory (Shared Bathroom And Toilet)
Stayed in Jul 2026
Solo traveler
45 reviews
9.5/10
Amazing
Posted on Aug 25, 2026
This is a nicer hostel with plenty of amenities. I really enjoyed my stay. The free beer between 5-6 pm was very convenient.
Response from Property: Dear Ed13,
Thank you very much for taking the time to share your review!
We are so glad to hear your kind words about your stay with us. It is wonderful to know that you enjoyed our amenities and had a great time during our daily free beer happy hour from 5 to 6 PM!
We truly look forward to welcoming you back again in the near future.
Warm regards,
HOTEL GRAPHY Shibuya
Front Desk
OJGarcia
Double Room With Shared Bathroom
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 25, 2026
Great location. Easy to get around. Comfy bed and friendly staff
Response from Property: Dear OJGarcia,
Thank you very much for your kind review.
We are delighted to hear that you enjoyed your stay with us.
We truly hope to have the pleasure of welcoming you again in the near future.
Best regards,
HOTEL GRAPHY SHIBUYA
Front Desk