Hilton Tokyo Odaiba

Hilton Tokyo Odaiba Reviews

Hilton Tokyo Odaiba

1 Chome-9-1 Daiba, Minato Ward, Tokyo, 135-8625, JapanView Hotel Details
Hilton Tokyo Odaiba
Hilton Tokyo OdaibaHilton Tokyo OdaibaHilton Tokyo Odaiba
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Hilton Tokyo Odaiba Guest Reviews

4.5/5
Great
580 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(580)
Positive reviews(560)
Reviews with photos/video(186)
Easy to get around(46)
Large rooms(38)
Delicious breakfast(33)
Nice sea view(31)
Convenient for shopping(26)
Offers pick-up/drop-offs(11)
Close to airport(9)
Stayed multiple times(6)
Negative reviews(20)
Guest User
King Superior Deluxe
Stayed in Dec 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Very beautiful hotel. A legit 5 star. Very clean room and spacious. Neat to the station. The hotel breakfast was superb. I would love to come back again
6/10
Response from Property: Dear GuestThank you very much for choosing Hilton Tokyo Odaiba for your stay.We would also like to thank you for taking time out of your busy schedule to write a review of our hotel.All of our employees will continue to strive for further improvement of our services to ensure your satisfaction in the future.We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service Team
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Guest User
Twin Hilton Guest Room
Stayed in Dec 2024
Family
1 review
2.0/5
Posted on Jan 14, 2025
It is a hotel with great location, but expect nothing else. First time in a Hilton that has minimal facility, swimming pool facilities need to charge customers. Ridiculous
Response from Property: Dear GuestThank you very much for staying at Hilton Tokyo Odaiba.From the responses to the questionnaire we received, we confirm that you were not satisfied with your stay.We would be happy to hear your feedback in the future so that we can meet your expectations and improve our services.Sincerely yours,HILTON TOKYO ODAIBAGuest Service
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Guest User
King Executive
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
we had an amazing stay during my birthday the scenic view of the rainbow bridge from our room made it romantic
Response from Property: Thank you very much for staying at Hilton Tokyo Odaiba.We would also like to thank you again for your patronage of Hilton Tokyo Odaiba.We are delighted to hear that your stay with us was an enjoyable and memorable one. We will do our best to provide you with even more satisfactory service next time.We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service Team
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Po Ting
King Superior Deluxe
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Jan 8, 2025
Very spacious room, with nice view. There is a convenient store nearby hotel.
Response from Property: Dear GuestThank you very much for staying at Hilton Tokyo Odaiba.We are very honoured to receive your kind words.All of us at Hilton Tokyo Odaiba will continue to strive to improve our services to the satisfaction of our guests and we look forward to your continued patronage. We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service Team
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Kush Mathur
King or Twin Room
Stayed in Apr 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Apr 19, 2024
My stay at Hilton was great! Overall I’d give it a 3/5 though. As amazing as the staff was, I was a bit disappointed with how they had extra charges for services and amenities. To use the pool there was an extra charge for each time. Luckily I was already a Hilton Honours member but if I wasn’t I’d have to pay for wifi as well. Just with the above 2 it’s a bit lame in the sense that they are pretty standard services. Like even train stations provide free wifi so it should be included in the charge. And for the spa it’s understandable if there’s a charge but for the pool ? Kinda a bummer. Anyways that’s the only negatives. For the pros, the location is just THE BEST!! You want to go anywhere, the station nearby is can take you to mainline stations within minutes. Odaiba itself is also pretty great itself with 2 big malls, many photogenic spots and the Gundam statue within 5 minute walk of the hotel. Staff is also exceptionally friendly and courteous. There’s heaps of restaurants within the hotel itself that have fine dining. Room was also pretty big and I had requested 2 twin beds and they made it happen. Overall for a 5 star hotel, the room could have been a bit fancier but it still sufficed. Would recommend a stay for sure!
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Response from Property: Thank you very much for choosing Hilton Tokyo Odaiba.We would also like to thank you for taking the time to write a review of our hotel and for taking the time to share your kind words with us.We are delighted to hear that you were satisfied with your stay.We will continue to make every effort to further improve our services to ensure that our guests have a pleasant stay.We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service Manager
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Andrea
King Hilton Guest Room
Stayed in Jan 2024
Business travelers
26 review
4.0/5
Very Good
Posted on Jan 25, 2024
Just a little disappointed because in Trip.com I booked a double room, but at check in they give me 2 beds room. But excpet this, Hotel is very high level, western breakfast with good choice. Good location for visit exhibition at Big Sight.
Response from Property: Thank you for taking a time to share your experience with us and we are delighted to hear that you are enjoyed your stay at Hilton Tokyo Odaiba . We are sorry that we did not meet your expectations regarding the room type we have offered.Thank you once again and we look forward to welcoming you again.Sincerely yours,Hilton Tokyo OdaibaGuest Service Manager
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Guest User
Twin Hilton Guest Room
Stayed in Jan 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Nice hotel with good view and service,lots shops and restaurants nearby.
Response from Property: Thank you very much for staying at Hilton Tokyo Odaiba.We would also like to thank you again for your patronage of Hilton Tokyo Odaiba.We are delighted to hear that your stay with us was an enjoyable and memorable one. We will do our best to provide you with even more satisfactory service next time.We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service TM
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Love Amour
Twin Superior Deluxe
Stayed in Apr 2024
Family
12 review
4.7/5
Amazing
Posted on Apr 22, 2024
Perfect location, stunning views and the area is incredible. Rooms are spacious. Pool use is incredibly expensive. One swim for an adult and two children cost $75 - it does get cheaper if you use it multiple times. Pillows were not overly comfortable.
Response from Property: Thank you very much for staying at Hilton Tokyo Odaiba.We are very honoured to receive your kind words.All of us at Hilton Tokyo Odaiba will continue to strive to improve our services to the satisfaction of our guests and we look forward to your continued patronage. We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service Manager
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JNG
King or Twin Room
Stayed in Oct 2023
Couples
38 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Service at Hilton was great. View from the room can even see Mt Fuji on a clear day. Highly recommend.
Guest User
Twin Superior Deluxe
Stayed in Oct 2023
Family
2 review
3.7/5
Posted on Oct 18, 2023
Very good view in Tokyo, can see rainbow bridge, Tokyo tower, and even sky tree, strongly recommend…
Kin-wa Chan
King Superior Deluxe
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Mar 19, 2024
Spacious room with a balcony facing the famous rainbow bridge. Very decent view. Staff members are kind and helpful. Will choose the same hotel if returning to Tokyo. Tried the buffet with reasonable price.
Response from Property: Thank you very much for staying at Hilton Tokyo Odaiba.We would also like to thank you again for your patronage of Hilton Tokyo Odaiba.We are delighted to hear that your stay with us was an enjoyable and memorable one. We will do our best to provide you with even more satisfactory service next time.We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service TM
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Guest User
Twin Hilton Guest Room
Stayed in Jan 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Amazing! Really enjoyed the stay
Response from Property: Dear GuestThank you very much for staying at Hilton Tokyo Odaiba.We would also like to thank you again for taking the time to share your impressions of your stay with us.We look forward to welcoming you again.Sincerely yours,HILTON TOKYO ODAIBAGuest Service
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Hermila Lam
Twin Executive
Stayed in Apr 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Apr 7, 2024
Good with online booking then check in done in the front seat just a few minutes later
Response from Property: Dear Guest Thank you very much for choosing Hilton Tokyo Odaiba for your stay. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel. All of our employees will continue to strive for further improvement of our services to ensure your satisfaction in the future. We look forward to welcoming you again. Sincerely yours, HILTON TOKYO ODAIBA Guest Service TM
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Jalyn
Twin Hilton Guest Room
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Nice place to remembered
Eugene Tan WM
King Hilton Guest Room
Stayed in Jan 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jan 31, 2024
Perfect location and service. Would definitely stay here again in the future when visiting Tokyo.
Response from Property: Thank you very much for staying at Hilton Tokyo Odaiba.We are very honoured to receive your kind words.All of us at Hilton Tokyo Odaiba will continue to strive to improve our services to the satisfaction of our guests and we look forward to your continued patronage. We look forward to welcoming you again.Sincerely yours,Hilton Tokyo OdaibaGuest Service Manager
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