Location was a plus for us, located in Sepia Tower, next door was Tokyo Station Nihombashi exit.
Amenities given was superb, with rose salt bath, comb, body towel, shaver, cleansing kit etc.
Room was big enough for 2 pax with 2 big luggage n 2 cabin luggage.
Con: can improve on service at front desk. Passed my luggage slip to counter lady (forgot to take down her name as was in a rush), she took it and kept me waiting for 10 mins.. I asked her where are my luggage, she said she didn't know a thing. Her colleague asked for my luggage slip, I said I already passed to them.
Ended up the counter lady who took my luggage slip stapled my slip to another box and forgot about it. She was unapologetic and pretended nothing happened whilst her colleague was trying her best to find my luggage. Ya, just walked away without saying sorry n causing me delay.
Nonetheless , I will recommend this hotel to my friends due to prime location despite 1 bad encounter with front desk lady.