7 Chome-8-21 Ueno, Taito, Taito Ward, Tokyo, 110-0005, JapanView hotel details
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1 night
Guest Reviews of Ueno Urban Hotel
8.1/10
Very good
123 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities7.8
Service8.4
Cleanliness7.9
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All reviews(123)
Positive reviews(111)
Reviews with photos/video(36)
Great location(47)
Great service(28)
Convenient location(21)
Easy to get around(14)
Small room size(10)
Awesome stay(6)
Many amenities(6)
Great value for money(6)
Negative reviews(12)
Bubeekitty
Semi Double Room Smoking
Stayed in Nov 2025
Couple
10 review
10/10
Outstanding
Posted on Jan 3, 2026
Good location to go around, near to station and park. Clean and cozy room with good views and staff are friendly and helpful.
Garfieldwrp
Semi Double Room Non Smoking
Stayed in Nov 2025
Couple
15 review
10/10
Outstanding
Posted on Dec 21, 2025
Clean and very friendly staff check in time 2 PM but you can leave the luggage at the lobby and then come back for chk in by yourself and get the room keycard near Metro 330 m.
Guest User
Semi Double Room Non Smoking
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 22, 2025
Good place, safety and near stasiun ,, its very wonderful skytree view from window
Guest User
Semi Double Room Non Smoking
Stayed in Dec 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 17, 2026
Good, clean and comfortable
NUR SHUHAILA
Semi Double Room Non Smoking
Stayed in Dec 2025
Family
17 review
7.5/10
Posted on Jan 29, 2026
As we know hotel ini Tokyo mostly very compact. During checkin there have 1 receptionist a bit old around 50yold. His not very friendly. There is Machine Beside the receptionist. And actually its self checkin Machine. I think this person a bit stress and Impact our first perception. The lift they provide only can fit 2person and 2baggage at one time. I won't repeat to Stay here. Inside the Room not very clean, There have Dust Inside the Room. If u have sinus, please re considered to Stay here.
RustyG
Compact Twin Room Non Smoking
Stayed in Nov 2025
Couple
10 review
9.5/10
Amazing
Posted on Dec 27, 2025
Excellent location and very clean bathroom. Staff very welcoming and very helpful for people with no Japanese language. Hard bed with just a small bit of cushion on top, was nicer than some.
Guest User
Semi Double Room Non Smoking
Stayed in Nov 2025
Traveling with friends
2 review
6.0/10
Posted on Dec 15, 2025
The room was a bit small, and the hygiene wasn't up to Kyoto's standards. There was even some mold on the walls.
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leisure1967
Semi Double Room Non Smoking
Stayed in Sep 2025
Solo traveler
2 review
8.5/10
Very good
Posted on Oct 11, 2025
Very near to Ueno station, easy access to Asakusa, Akihabara and Narita airport! Basic room cleaning services, but did not replace used cups with new. Room is a bit small, a big luggage will obstruct the entire walkway between bed and wall!
JUNO
Double Room Non Smoking
Stayed in Feb 2025
Couple
91 review
7.5/10
Posted on Mar 10, 2025
The location was so good and convenient but the hygiene was fair
CHICHIJAI
Semi Double Room Non Smoking
Stayed in Nov 2024
Couple
12 review
6.5/10
Posted on Jan 1, 2025
The room is very tiny as expected. Cannot fully open my luggage box. The curtain cannot fully block the sunlight. The wifi is not working.
Guest User
Semi Double Room Non Smoking
Stayed in Oct 2024
Solo traveler
2 review
7.0/10
Posted on Nov 15, 2024
Good location. Good view.
Petit size with all necessities.
Can change the quilt, it’s a bit old
KY Lai
Semi Double Room Non Smoking
Stayed in Feb 2025
Family
6 review
5.5/10
Posted on Mar 25, 2025
Stay at Rm 902, can clean the dirt on the wall, can select a better quality of bed sheet cover, location is ok
Nita KYV
Semi Double Room Smoking
Stayed in Jan 2026
Family
15 review
9.0/10
Great
Posted on Feb 4, 2026
Good service and friendly
Guest User
Semi Double Room Non Smoking
Stayed in Jan 2026
Couple
1 review
6.0/10
Posted on Feb 6, 2026
Small room
Lots of dust
Guest User
Compact Twin Room Non Smoking
Stayed in Oct 2024
Family
3 review
10/10
Outstanding
Posted on Jan 5, 2025
The hotel is walkable distance to Ueno station. The room is clean and full amenities set up. The staff is friendly and helpful.