1 Chome-2-5 Shinkawa, Chuo Ward, Tokyo, 104-0033, JapanView Hotel Details
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Guest Reviews of Pearl Hotel Kayabacho
8.2/10
Very Good
860 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.8
Service8.3
Cleanliness8.3
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All reviews(860)
Positive reviews(781)
Reviews with photos/video(149)
Easy to get around(124)
Close to metro(82)
Convenient for shopping(60)
Friendly front desk staff(37)
Delicious breakfast(36)
Nice bathtub(15)
Luggage delivery service(10)
Delicious buffet(8)
Negative reviews(79)
Anonymous User
Single Room Smoking
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 6, 2025
Nice room, perfect for solo traveler, clean and tidy, microwave at first floor. Location is very nice, there are convenience stores nesrby and very close to kayabacho st.
Guest User
Twin Room Smoking
Stayed in Sep 2025
Traveling with friends
5 review
6.5/10
Posted on Nov 3, 2025
The location of the hotel was excellent — very convenient and easy to access. However, I had some communication problems because most of the staff could not speak English. Although most of the employees were kind and helpful, I had an unpleasant experience on the evening of October 31. The three staff members working that night seemed to ignore me, and I felt uncomfortable, possibly because I was a foreigner. They didn’t answer my questions and even seemed to talk about me among themselves. Aside from those three, the rest of the staff were very friendly and made my stay enjoyable.
英伦旅人Silence
Single Room Smoking
Stayed in Aug 2025
Business traveler
5 review
8.0/10
Very Good
Posted on Sep 20, 2025
A good choice for a single traveller requiring individual room and central location.
Anya23
Twin Room Non-smoking
Stayed in Jul 2025
Other
12 review
10/10
Outstanding
Posted on Aug 20, 2025
Pearl Hotel Kayabacho in Tokyo exceeded my expectations! The staff were friendly and helpful, the rooms were clean and cozy, and the location was perfect for exploring the city. Being close to Kayabacho Station made it easy to get around, and there were plenty of great restaurants and shops nearby. Highly recommend for anyone looking for a comfortable and convenient stay in Tokyo! 👍🏨💕"
Anonymous User
Single Room Non-smoking
Stayed in Sep 2025
Business traveler
37 review
6.0/10
Posted on Oct 6, 2025
The room is good. An old fashioned style but very comfy
WJLim
Single Room Non-smoking
Stayed in May 2025
Traveling with friends
7 review
8.0/10
Very Good
Posted on Sep 13, 2025
I would say the hotel are just nice for business traveller.. small but good for rest.
Guest User
Studio Twin Room Smoking
Stayed in Apr 2025
Traveling with friends
18 review
9.5/10
Amazing
Posted on May 21, 2025
This is wonderful trip. All yhe staffs very nice and they can speak English. So can easy understand what we want. I will go there again next time
Guest User
【smoking Or Non-smoking】STUDIO TWIN
Stayed in Oct 2025
Family
2 review
9.0/10
Great
Posted on Nov 8, 2025
Nice tourist hotel by walking distance to kayabacho metro station Safe area. The rooms are tiny, but then this seems to be a general issue in Japan!
Guest User
Double Room Non-smoking
Stayed in Sep 2025
Family
7 review
7.5/10
Posted on Oct 31, 2025
Great location, very close to the subway and convenience stores. I recommend visiting the Yokokawa coffee shop for delicious coffee and breakfast for only 600 yen. The hotel is clean and well-maintained, but it feels a bit "vintage," with very old appliances and renovations (older then 30 years). We got a very cramped room, my husband and I had a hard time passing each other in the hallway
Guest User
Studio Twin Room Non-smoking
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 30, 2025
Really liked location. Metro puts you close to everything. Chill neighborhood. Great value for the price.
Guest User
Single Room Smoking
Stayed in Sep 2025
Business traveler
5 review
9.5/10
Amazing
Posted on Oct 31, 2025
Location is perfect very close to Kayabacho station, serving Tozai Line and Hibiya Line. There are convenience stores dan restaurant nearby.
Room is small but acceptable. The furniture and TV are outdated. Back of TV is a bit dusty. Bed sheets are clean but bed cover has some stains.
Shower and toilet is new. Hot water is working. The amenities are complete.
There are drink vending machines, ice machine, and laundry machine.
Breakfast is perfect: Japanese breakfast, sausages, eggs, veggies, noodles, bread, and fruits.
Overall, considering the budget, this hotel is perfect for me as business traveler.
Guest User
Triple Room Smoking
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 11, 2025
A hotel located near several subway lines, offering convenient transportation. There are convenience stores nearby as well.
It’s an eco-friendly hotel that provides complimentary drinking water if you choose to skip room cleaning.
There’s also a cherry blossom tree near the hotel, where you can enjoy its beautiful scenery.
Kerys
Double Room Non-smoking
Stayed in Aug 2025
Couple
17 review
9.5/10
Amazing
Posted on Sep 24, 2025
This hotel is on a good location it is very close to a metro! It was nice to have a reception with staff to have the interaction with as we’ve been getting used to online check in throughout Japan.
The room was small but enough room to have luggage and move around. It seemed very traditional, The bathroom was lovely and had an actual bath and the shower head was nice and had amazing pressure! There are washing facilities here also on the second floor.
Would recommend:)
Guest User
Single Room Non-smoking
Stayed in Aug 2025
Solo traveler
2 review
9.0/10
Great
Posted on Sep 18, 2025
Nice quiet hotel, close to metro with easy access to central Tokyo.
Clean room with all amenities provided. Very friendly and helpful staff
Guest User
Single Room Non-smoking
Stayed in Feb 2025
Solo traveler
4 review
7.0/10
Posted on Mar 24, 2025
OK hotel with a good breakfast buffet. My room was very dated and the fridge didn't work even after turning it on, it did however make a lot of noise, so after a day I gave up and switched it off. But the room window opens and the bathroom is clean. Breakfast is genuinely really nice and I can tell the buffet staff take pride in their work. There is always someone at reception, and they can store your luggage (it just sits out in the lobby so best if you can lock your suitcase, in saying that Japan is so safe that you could probably leave a wallet out there and no one would take it.) The location is convenient - 5min walk to Kayabacho station and it's just one line to popular areas like Shibuya or Meguro, lots of convenience stores and restaurants, the standing udon shop round the corner is great for a quick, cheap meal. If you walk east a bit the bridge is nice to cross, and I would recommend Peace Coffee Roasters (big, calm, free WiFi, good coffee) and Hontoni Oishi Coffee (specialty coffee, very local, the best pour-over I've ever had) for cafe lovers. Ideal for a short stay, and getting out and about.