2 Chome-30-26 Kitashinagawa, Shinagawa Ward, Tokyo, 140-0001, JapanView Hotel Details
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Guest Reviews of Super Hotel Shinagawa Shinbanba
8.7/10
Very Good
137 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.8
Service8.2
Cleanliness9.1
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All reviews(137)
Positive reviews(130)
Reviews with photos/video(31)
Awesome stay(27)
Clean and tidy(25)
Delicious breakfast(23)
Great value for money(17)
Awesome amenities(13)
Easy to get around(10)
Near shopping area(9)
Convenient for shopping(5)
Negative reviews(7)
수비니버스
Double Room
Stayed in Apr 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Jun 10, 2025
Located in a quiet neighbourhood near the central business district of Shinagawa, facing a street of food options. There's a nice riverside bridge nearby, with cafes and indie shops as well.
Clean, although ventilation in the lobby could be better.
Service staff were pleasant.
Continental breakfast meant choices for each course were limited, but I was fine with it.
Like other hotels in this chain, pajamas and amenities are provided in the lobby. Because there is an onsen, a yukata is provided instead of the traditional button-up and pants combo.
Crowd condition monitoring for breakfast, the onsen and laundry were very useful. Laundry is also extremely affordable.
kohws
Double Room
Stayed in Sep 2024
Business traveler
20 review
10/10
Outstanding
Posted on Oct 31, 2024
great hotel.
small room but fabulous services and just next to the cancel, very good for your morning walk
Guest User
Double Room
Stayed in Feb 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Mar 12, 2025
A lovely hotel with good location and amenities.
The hotel is clean and staff are helpful.
Breakfast is continental with good selection . The artificial hot spring bath is a bonus .
The only thing that I don't like is the slippers are not disposable.
ZhaoDoris
Run Of House
Stayed in Jul 2024
Solo traveler
5 review
9.5/10
Amazing
Posted on Sep 2, 2024
Hotel was great, especially considering the cheap price. Shinagwa is a quiet neighborhood but worth walking across so many bridges. It’s convenient for people like me who only have one day layover in Tokyo. Breakfast was good and they even have complimentary mini bar in the evening. I’ll definitely return here someday!
Nov28
Run Of House
Stayed in Jan 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Feb 12, 2025
Nice location and great hand drawing map, delicious breakfast, nice hot spring, u have really good time here🌻
Dirky
Run Of House
Stayed in Jun 2024
Solo traveler
4 review
5.0/10
Posted on Jul 24, 2024
Staff are pretty discriminative against Chinese traveller. I hope they understand that they are in the tourism sector and should be more patient in the future if they want this job. The hotel should provide more training. Other than bad service, the hotel has a super small onsen. The positives would be a good breakfast and free drinks. They also do not provide any key cards, access is all keyless with codes.
Scott1968
Double Room
Stayed in Apr 2025
Couple
24 review
9.0/10
Great
Posted on May 19, 2025
This is a great budget friendly hotel that worked well for us.
Guest User
Run Of House
Stayed in Feb 2025
Traveling with friends
1 review
7.5/10
Posted on Mar 11, 2025
will be better if counter staff are more familiar with English conversation
Alexandra
Run Of House
Stayed in Apr 2024
Solo traveler
3 review
7.5/10
Posted on May 17, 2024
1. Hotel and room. Room was pretty small as expected, clean. Didn’t like that the view was just the wall of another building. Hotel has its onsen, but i wasn’t allowed due to my tattoos.
2. Breakfast. Didn’t enjoy, not nutritious enough, not very tasty - a better decision would be to eat from konbini.
3. Location. It’s my favourite neighbourhood in Tokyo to stay but the location of this hotel was not perfect, the closest station is Shinbanba, but to get anywhere in the city u will have to go to Shinagawa and then start your journey as it’s a large hub station with various lines crossings. Shinbanba isn’t as good of a station also because the trains do not go as often here (every 10-15 only). If u like to walk u can get to Shinagawa in 20 minutes by foot.
Guest User
Double Room
Stayed in Aug 2024
Solo traveler
1 review
9.2/10
Great
Posted on Sep 14, 2024
Convenient facility and location. Laundry is helpful when you have a long trip or vacation. Good services. Breakfast included. You can use hot spring pool for free. Walkable distance from subway station.
Guest User
Double Room
Stayed in Aug 2024
Business traveler
2 review
6.0/10
Posted on Sep 8, 2024
very annoying check out process, wanted to charge extra money for checking out 10:40 h instead of 10:00 h, Ridiculous unfriendly staff
Chubbypigpig
Super Room
Stayed in May 2024
Family
9 review
10/10
Outstanding
Posted on Jun 15, 2024
excellent experience that the hot spring was awesome and room is clean and neat breakfast selection can be more
Wong
Run Of House
Stayed in Nov 2023
Solo traveler
11 review
8.5/10
Very Good
Posted on Dec 17, 2023
the hotel is clean and tidy
The breakfast is good and refill in a reasonable time
Staff was helpful
One suggestion is male customer should also be eligible for getting body lotion and face wash. No sexual discrimination nowadays please.
Wutr2000
Double Room
Stayed in Mar 2024
Family
2 review
9.0/10
Great
Posted on Apr 30, 2024
Cleanliness is best
Lots of accommodations.
Very accessible area but a bit far out from travelling place
All hostage and services is good.
Timah
Run Of House
Stayed in Jun 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Aug 1, 2024
Good deal for the price. Clean and has all amenities including a spa.