To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(782)
Positive reviews(763)
Reviews with photos/video(144)
Easy to get around(97)
Convenient for shopping(51)
Close to metro(38)
Tasty food(19)
Friendly front desk staff(19)
Perfect for business trips(10)
Stayed multiple times(9)
Nice bathtub(8)
Negative reviews(19)
Zetanancy
Standard Double Room Electronic Cigarette Only
Stayed in Jun 2026
Other
88 reviews
10/10
Outstanding
Posted on Jul 26, 2026
This hotel offers incredible value for money. The subway station is right at the doorstep, and it's surrounded by many high-end brands. The lobby bar is also a popular spot for influencers, serving champagne and afternoon tea. The room was spacious enough and the cleanliness was excellent!
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Zhouxingchen
Classy Hollywood Twin With Extra Bed - Non Smoking
Stayed in May 2026
Family
34 reviews
10/10
Outstanding
Posted on Jul 25, 2026
The hotel's location is excellent, and I'd recommend the environment too. I'll definitely book here again next time. It's right above the Ginza subway station, and you can walk to the main Ginza area in just 5 minutes, so transportation is super convenient. The room size is also decent.
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Guest User
Standard Double Room, Non Smoking
Stayed in May 2026
Family
6 reviews
10/10
Outstanding
Posted on Jun 18, 2026
Excellent location — just next to Shijo (四条) and beside the Kamo River (鸭川). I did my morning run along the river and easily completed a 10km round trip. Across the bridge is Gion, and on the opposite main road is Kyoto Takashimaya. All the shopping areas are within easy walking distance.
The staff were very friendly, and the hotel is beautifully built on the site of a former primary school, which gives it a unique character. There are two cafés on Level 1 — one of them is the popular Blue Bottle Coffee. There are also two Western dining options on Level 1.
Level 8 offers a lovely view and features the front desk, bar, and hotel restaurant, making it a great place to relax.
Will definitely come back again!!
Zhubee
Standard Double Room Electronic Cigarette Only
Stayed in May 2026
Couple
44 reviews
10/10
Outstanding
Posted on Jun 21, 2026
Still very satisfied, so happy! It's always this place for me. Sushi-Go-Round is right downstairs, which is a huge plus. All the facilities are comprehensive, and you can catch the airport shuttle or the subway right downstairs.
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Baobaoailvxing
Standard Single Room, Non Smoking
Stayed in Mar 2026
Couple
6 reviews
10/10
Outstanding
Posted on May 4, 2026
The hotel's location is excellent. Right outside, you have the Ginza subway station, and across the street, there's another subway entrance, providing access to about 5-7 subway lines. This makes getting anywhere incredibly convenient. The lobby staff were very welcoming and understood our needs perfectly. Plus, there are outdoor recreational facilities in the lobby, which was a nice touch. The room itself was a bit on the small side; there was just enough space for one suitcase. However, I highly recommend the hotel breakfast – it was delicious, fresh, and tasty! I'd definitely choose this hotel again for my next trip!!
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Yean818
Standard Double Room, Non Smoking
Stayed in May 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 25, 2026
Nice location at ginza … I’m the regular visitor to Japan 🇯🇵
Guest User
Standard Single Room, Non Smoking
Stayed in Feb 2026
Solo traveler
37 reviews
10/10
Outstanding
Posted on May 11, 2026
Facilities: Excellent, always my top choice whenever I'm in Ginza.
Cleanliness: Very good, spotless.
Location: Convenient transportation and plenty of dining options nearby.
Service: Excellent, I'll definitely be back.
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yolotripper
Deluxe Twin Triple Use With Extra Bed, Non Smoking
Stayed in Jan 2026
Family
32 reviews
10/10
Outstanding
Posted on Feb 7, 2026
Good location, nearby many stations. Road across ginza shopping financial district. Only negative, There’s no lobby downstairs, getting on and off car is a bit hard. Clean room
Anonymous User
Deluxe King Room, Non Smoking
Stayed in Jan 2026
Family
11 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Excellent location! Right in the Ginza district, with a subway station nearby. It's incredibly convenient for getting around, and there are tons of great restaurants in the area.
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Guest User
Standard Double Room, Non Smoking
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 6, 2026
Absolutely amazing hotel! Ideally located to everything , transport hub, taxi spots. Very attentive & helpful stuff. Very friendly atmosphere! We loved it! Definitely Will be back again ! Arigato 🙏
happyangelss33
Classy Hollywood Twin With Extra Bed - Non Smoking
Stayed in Jun 2026
Family
20 reviews
9.7/10
Amazing
Posted on Aug 12, 2026
Compared to the newly opened GATE HOTEL in Osaka, this Tokyo branch fell a bit short. The table felt a bit sticky, there was a faint food smell, and I could wipe grime off the edges of the sink. Aside from the slight cleanliness issues, it was generally a good stay.
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四眼老師傅
Deluxe King Room, Non Smoking
Stayed in Dec 2025
Couple
9 reviews
10/10
Outstanding
Posted on Feb 2, 2026
It was my fifth visit and it is always on top of my hotel list in Tokyo. Convenience as it closes to a couple of food street as well as Ginza where we can do shopping too
Guest User
Classy Hollywood Twin-Non-Smoking
Stayed in Jun 2026
Family
1 reviews
9.5/10
Amazing
Posted on Aug 1, 2026
Would have gave it all 5 except we have to ask for extra towel and toothbrush everyday while they know at check in our son was staying in the room with us.
Guest User
Standard Double Room, Non Smoking
Stayed in Dec 2025
Family
7 reviews
10/10
Outstanding
Posted on Jan 30, 2026
This is my second time staying at this hotel, and this time I stayed for four nights. It's consistently good. The location is excellent, right by Ginza subway station Exit C1, with Hibiya station also nearby. The airport bus stop for Ginza is also close. The hotel facilities are very new, and the bedding is superb – I slept soundly every night. You can hear the train passing by from the room, but the sound is gentle and acceptable even for someone like me who is sensitive to noise.
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Den_Biscuit
Standard Single Room, Non Smoking
Stayed in Jun 2026
Solo traveler
4 reviews
9.5/10
Amazing
Posted on Jul 27, 2026
Clean room with a comfortable bed and an excellent breakfast. However, the advertised room size is misleading, as there is barely enough space to walk around the bed. The glass bathroom door also seems like a design choice that prioritises style over privacy. Overall, a pleasant stay, but the room layout could be improved.