Best Western Hotel Fino Tokyo Akihabara

Best Western Hotel Fino Tokyo Akihabara Reviews

Best Western Hotel Fino Tokyo Akihabara

5 Chome-1-6 Ueno, Taito, Taito Ward, Tokyo, 110-0005, JapanView hotel details
Best Western Hotel Fino Tokyo Akihabara
Best Western Hotel Fino Tokyo AkihabaraBest Western Hotel Fino Tokyo AkihabaraBest Western Hotel Fino Tokyo Akihabara
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Guest Reviews of Best Western Hotel Fino Tokyo Akihabara

8.8/10
Very good
256 reviews
Verified reviews
Location8.8
Amenities8.5
Service8.9
Cleanliness9.2
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All reviews(256)
Positive reviews(245)
Reviews with photos/video(55)
Easy to get around(39)
Convenient for shopping(20)
Close to metro(19)
Comfortable bed(10)
Luggage delivery service(7)
Friendly front desk staff(7)
Well designed(6)
Tasty coffee(6)
Negative reviews(11)
Anonymous User
Superior Twin Room
Stayed in Mar 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Apr 28, 2026
I recently stayed here and was thoroughly impressed by the location. The hotel is situated just a short walk from both Akihabara and Okachimachi stations, which gave me easy access to multiple metro and JR lines. This made commuting to almost any part of Tokyo incredibly fast and simple. Being so close to Akihabara Electric Town was a huge plus, but I also loved that there are local markets and a wide variety of shops nearby. Whether you are looking for high-tech gadgets or local snacks, everything is right at your doorstep. There are plenty of stores of all sizes and price ranges in the area. If you want a base that saves you time on travel and offers endless shopping and dining options, this is the place to be!
Response from Property: Thank you very much for choosing to stay with us and for taking the time to share your wonderful feedback. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Tokyo.
Anonymous User
Moderate Twin Room
Stayed in Feb 2026
Family
3 reviews
10/10
Outstanding
Posted on Mar 13, 2026
Location was very good. Near akihabar electric town. Walking distance to different metro stations. There was construction next door during stay but no disturbing sound was felt. Room is small but this is normal. Will stay again
Response from Property: Thank you very much for your kind review and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location near Akihabara Electric Town and the easy access to various metro stations. It is also a relief to know that the nearby construction did not disturb your stay. Regarding the room size, we truly appreciate your understanding of the typical layout in this area. We look forward to welcoming you back on your next visit.
Anonymous User
Moderate Double Room
Stayed in Jun 2026
Couple
9 reviews
6.5/10
Posted on Jul 3, 2026
It is important to note that the hotel only does cleaning every 3 nights like most hotels in tokyo. Location is not the best as the nearest metro station is about 5-10min walk away. Room size is decent which allows you to open 1 luggage fully with a little walking space.
Cheryl_Nguyen
Moderate Double Room
Stayed in Apr 2026
Couple
3 reviews
9.0/10
Great
Posted on May 31, 2026
Here's a more polished and concise version: The hotel is conveniently located, just an 8–9 minute walk from two different train stations, with plenty of major shopping centers and great restaurants nearby. It also offers easy access to Haneda Airport, about 35 minutes away. The room was clean. The bathroom is quite small so just allow 1 person at a time. In the room, we could arrange to fully open two carry-on suitcases and one large piece of luggage for packing. The hotel provides complimentary amenities, water refill stations, free coffee, and laundry facilities. The staff were friendly and helpful. They assisted us when we accidentally locked ourselves out after leaving the room key inside and promptly provided a new hair dryer upon request.
Response from Property: Thank you very much for staying at Best Western Hotel Fino Tokyo Akihabara. All of our staff are very happy to receive your kind words. We look forward to welcoming you back soon.
Anonymous User
Moderate Twin Room
Stayed in Apr 2026
Family
44 reviews
10/10
Outstanding
Posted on May 21, 2026
Facilities: Satisfactory Environment: Many convenience stores downstairs, close to Akihabara Hygiene: Cleaned daily, generally satisfactory
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and taking the time to share your experience. We are delighted to know that you were satisfied with our facilities and cleanliness. To provide every guest with a clean and comfortable stay, we consistently maintain high standards of daily cleaning. As you mentioned, the hotel's excellent location truly offers great convenience for travel and shopping. The numerous convenience stores nearby and proximity to Akihabara certainly enhance your trip. Your positive feedback is our greatest encouragement. We look forward to serving you again in the near future and wish you a pleasant stay!
Dtsolmon
Moderate Twin Room
Stayed in Mar 2026
Business traveler
13 reviews
10/10
Outstanding
Posted on Jun 17, 2026
Good hotel
Response from Property: Thank you very much for your kind review. We are delighted to know that you had a pleasant stay with us. Your feedback is truly appreciated. We look forward to welcoming you back in the near future.
Guest User
Moderate Queen Room
Stayed in Oct 2025
Couple
4 reviews
7.0/10
Posted on Dec 18, 2025
Ok experience, good location, room is standard, if you’re unlucky you will have tour group in the same floor with a lot of noise.
Response from Property: We are pleased to hear that you found our location convenient and that the room met your standard expectations. However, we sincerely apologize for the disturbance caused by noise from tour groups on the same floor. We understand how disruptive this can be and deeply regret any inconvenience it caused during your stay. Please be assured that we are continuously reviewing our procedures to ensure a more peaceful environment for all our guests. We hope to have the opportunity to welcome you back and provide you with a more comfortable and restful experience in the future.
Anonymous User
Superior Twin Room
Stayed in Mar 2026
Traveling with friends
5 reviews
9.5/10
Amazing
Posted on Apr 26, 2026
Ammenities were good and the location is very close from Akihabara station. There is also a very close ststion that is very close by walk. Clean rooms but only frustration is a single elevator.
Response from Property: Thank you very much for staying with us. We are delighted to receive your kind words regarding our amenities, access from Akihabara Station, and the cleanliness of your room. However, we sincerely apologize for the inconvenience and discomfort caused by having only one elevator. While it is difficult to make immediate improvements due to structural constraints, we take your valuable feedback to heart. We will continue to strive to improve our services so that you may enjoy an even more comfortable stay. All of our staff sincerely look forward to welcoming you again.
Guest User
Moderate Double Room
Stayed in Feb 2026
Business traveler
104 reviews
7.5/10
Posted on Mar 31, 2026
The restaurant for breakfast is small and the variety of the food is so, so. There is no laundromat. The speed of internet is good, 5G.
Response from Property: Thank you for staying with us.We will use your feedback to make improvements.Thank you for your valuable feedback.We look forward to welcoming you again.
Yoksiri
Moderate Double Room
Stayed in Nov 2025
Family
5 reviews
10/10
Outstanding
Posted on Dec 14, 2025
Good place and facilities, clean
Response from Property: Thank you so much for your wonderful feedback! We are truly delighted to hear that you found our place and facilities to your liking. We especially appreciate your kind words regarding the cleanliness of our hotel, as our team works diligently to maintain the highest standards for our guests. We hope to have the pleasure of welcoming you back again very soon.
Guest User
Moderate Queen Room
Stayed in Jan 2026
Business traveler
2 reviews
6.0/10
Posted on Feb 26, 2026
About an 8-minute walk from Akihabara Station, this is a small business hotel with a tiny restaurant. Not great value for money.
Original textTranslated by Google
Response from Property: Thank you very much for staying with us and for sharing your feedback. We appreciate your comments regarding our location, which is approximately an 8-minute walk from Akihabara Station. As a boutique business hotel, our facilities, including our guest rooms and restaurant, are designed to be compact. We apologize if this caused any inconvenience during your stay. Furthermore, we regret to hear that you felt the cost-performance was low. Your feedback is very important to us, and we will use it to review our services and pricing to ensure we provide better value to our guests. Thank you again for your honest review. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.
Guest User
Moderate Double Room
Stayed in Dec 2025
Couple
3 reviews
10/10
Outstanding
Posted on Apr 22, 2026
Great room with a free self service counter for water or snacks. Room is clean. Location is close the JR station.
Response from Property: Thank you for staying with us. Your kind words are a great encouragement to our entire staff. We look forward to welcoming you again.
Mr. MG
Moderate Twin Room
Stayed in Apr 2026
Traveling with friends
3 reviews
7.0/10
Posted on Jun 5, 2026
Place looks nice and very close do the streets markets and shops
Response from Property: Thank you very much for your kind review. We are delighted to hear that you enjoyed the appearance of our property and found our location convenient for exploring the nearby street markets and shops. It is wonderful to know that our proximity to these local attractions helped make your stay more enjoyable. We look forward to welcoming you back again in the near future. Best regards,
Guest User
Moderate Double Room
Stayed in Nov 2025
Couple
2 reviews
9.5/10
Amazing
Posted on Dec 31, 2025
Pretty good location in between Akihabara and Ueno. Decently close to local subway stations and JR stations. Room is typical Tokyo size but the design looks modern compared other business hotels I’ve stayed in.
Response from Property: Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear you found our location "pretty good" and convenient, situated perfectly between Akihabara and Ueno. Regarding your room, we appreciate your understanding of typical Tokyo room sizes. We are especially pleased that you appreciated the modern design of our rooms, setting us apart from other business hotels you've experienced. We truly hope to have the pleasure of welcoming you back on your next visit to Tokyo.
Guest User
Moderate Double Room
Stayed in Nov 2025
Family
2 reviews
9.5/10
Amazing
Posted on Jan 19, 2026
I love the rooms and all the amenities. The location also very good. I booked 2 rooms and they give me rooms next to each other. They also serve free coffee at the lobby❤️❤️. We also can keep our luggages free before c/in and after c/ out.
Response from Property: We are absolutely thrilled to hear how much you loved our rooms and amenities, and that you found our location to be very good. It brings us great joy to know that we were able to arrange for your two rooms to be next to each other, making your stay even more comfortable. We are also delighted that you enjoyed the complimentary coffee in our lobby and found our luggage storage service convenient both before check-in and after check-out. Your positive feedback truly means a lot to us, and we look forward to welcoming you back for another wonderful stay!