HOTEL LiVEMAX Tokyo Ayase-Ekimae

HOTEL LiVEMAX Tokyo Ayase-Ekimae Reviews

HOTEL LiVEMAX Tokyo Ayase-Ekimae

3 Chome-16-1 Ayase, Adachi Ward, Tokyo, 120-0005, JapanView hotel details
HOTEL LiVEMAX Tokyo Ayase-Ekimae
HOTEL LiVEMAX Tokyo Ayase-EkimaeHOTEL LiVEMAX Tokyo Ayase-EkimaeHOTEL LiVEMAX Tokyo Ayase-Ekimae
Check available rooms for your travel dates
We Price Match

Guest Reviews of HOTEL LiVEMAX Tokyo Ayase-Ekimae

8.8/10
Very good
413 reviews
Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness8.8
Filter by:
Sort by:
All reviews(413)
Positive reviews(393)
Reviews with photos/video(106)
Easy to get around(69)
Close to metro(49)
Great value for money(36)
Quiet & comfortable(30)
Convenient for shopping(27)
Small room size(24)
Many amenities(22)
Friendly front desk staff(10)
Negative reviews(20)
Guest User
Single Room-Non-Smoking
Stayed in Aug 2026
Other
19 reviews
8.0/10
Very good
Posted on Sep 8, 2026
In Japan, with these types of business hotels, it's rare to find a room with enough space to fully open a checked suitcase, which was incredibly convenient for packing. It's a bit of a walk from the station, the intersection with convenience stores and restaurants – about a 5-minute stroll down the road from the main intersection. I wouldn't recommend returning too late at night. One very unfriendly aspect of the hotel is that they don't offer luggage storage after check-out. Not even for half an hour, and they wouldn't even consider it if I offered to pay. It was completely disallowed.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Hotel Livemax Tokyo Ayase Ekimae. We are delighted to receive your kind words regarding the spaciousness of the room and the ability to open your suitcase. On the other hand, we apologize for any inconvenience caused by the distance from the station, the surrounding location, and the fact that we cannot store your luggage after check-out. Due to storage space and management reasons, we are unable to store luggage after check-out. We appreciate your understanding. We will continue to strive to make our hotel an even more comfortable place for our guests. We look forward to welcoming you back again. Hotel Livemax Tokyo Ayase Ekimae, Accommodation Department
Guest User
Single Room-Non-Smoking
Stayed in Jun 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Aug 11, 2026
This was my second stay at this hotel. The location is excellent, with two 7-Elevens and a Matsuya right downstairs, and a Yoshinoya across the street. Dining options are incredibly convenient. Ayase Station is also directly opposite, making transportation very easy.
Original textTranslated by Google
Response from Property: Thank you very much for choosing our hotel again. We are also delighted to receive your kind words about our location. Our hotel is located very close to Ayase Station, and there are many convenience stores and restaurants nearby, making it a convenient location that is popular with many of our guests. We are relieved to hear that you had a comfortable stay this time as well. We will continue to strive to improve our services to make our hotel even more convenient and comfortable for our guests. We hope you will choose our hotel again when you visit Ayase in the future. Thank you very much for taking the time to share your warm feedback with us. Hotel Livemax Tokyo Ayase Ekimae Front Desk
Bianko Zhang
Single Room-Non-Smoking
Stayed in Jun 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jul 10, 2026
The room was spotless, and the staff were incredibly friendly. The front desk is on the second floor, and you need your room key card to access other floors, which makes it feel very secure. On the second floor, there are vending machines, washing machines, and dryers. The room itself was well-equipped with a microwave, fridge, and even a fabric refresher spray. I accidentally locked myself out of my room at 3 AM when trying to get my laundry, and a staff member promptly and enthusiastically came upstairs to help me open the door. This solo trip to Tokyo, my first in Japan, left me with wonderful memories!
Original textTranslated by Google
6/12
Response from Property: Thank you so much for choosing our hotel and for sharing such a heartwarming review. We are delighted to learn that you were satisfied with the cleanliness of your room, the service of our staff, and the security facilities. Your praise for the room amenities and supplies is a great encouragement to our entire team. We were also very pleased to be able to provide you with the assistance you needed late at night. We are honored and delighted to know that you had wonderful memories of your first solo trip at our hotel. We will continue to dedicate ourselves to improving our service quality to ensure that every guest enjoys a comfortable and safe stay. We look forward to your next visit to Tokyo. All our staff eagerly anticipate your return. Hotel Livemax Tokyo Ayase Ekimae Front Desk
旋律21299
Single Room-Non-Smoking
Stayed in Jun 2026
Solo traveler
2 reviews
9.0/10
Great
Posted on Jul 26, 2026
The front desk staff were incredibly patient. The room was clean and well-maintained, and even though there were occasional hairs on the floor, it's a minor issue for a short stay. It's very close to the station, but not in the main tourist area, so you'll need to set aside some time to get to the city center. The bed was quite soft and very comfortable.
Original textTranslated by Google
Response from Property: Thank you so much for staying at our hotel and sharing your feedback. We are delighted to see your high praise for the front desk service, hotel cleanliness, and bed comfort. Your compliments are a great encouragement to all of us. On the other hand, we sincerely apologize for the inconvenience caused by the hair on the floor. We will strive to improve our cleaning standards to ensure a more comfortable stay for our guests. We also appreciate your understanding that while our hotel is conveniently located near the station, it may take some time to get to the city center. We look forward to your next stay in Tokyo. All staff look forward to your next visit. Hotel Livemax Tokyo Ayase Ekimae Front Desk
Anonymous User
Single Room-Non-Smoking
Stayed in May 2026
Solo traveler
33 reviews
9.0/10
Great
Posted on Jun 22, 2026
This hotel was much better than I expected. The location is great, and unlike some other Livemax hotels, this Ayase branch doesn't have the 'eco-cleaning' policy (cleaning only every three days). As long as you hang the 'please clean' sign on your door, they will clean it, which is fantastic. Plus, there's a microwave right in the room, which I loved. The only slight downside is that you can only store luggage when checking in, not when checking out. Overall, it was a much better experience than my average Livemax expectations.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel. We are delighted that you enjoyed your stay. We were especially pleased that you found the hotel's location, daily housekeeping, and the microwave in your room very convenient. On the other hand, we sincerely apologize for not being able to meet your expectations regarding luggage storage. While we can store luggage before your arrival, we cannot provide this service after check-out. We apologize for any inconvenience this may cause. Nevertheless, your "exceeded expectations" review is a great encouragement to all of us at the hotel. We will continue to strive to provide our guests with an even more comfortable stay. We sincerely invite you to stay at our hotel again on your next trip to Tokyo. All of us at the hotel look forward to your next visit. Hotel Livemax Tokyo Ayase Ekimae Front Desk
、yinhe~
Single Room-Non-Smoking
Stayed in Mar 2026
Solo traveler
28 reviews
8.5/10
Very good
Posted on Apr 29, 2026
The room is a bit small, but it's excellent value for money – only 2400 RMB for 7 nights. The bathroom is a bit narrow. The room comes with air conditioning, a refrigerator, and an air purifier. It's close to the subway and there are convenience stores nearby, though some of their products had an oily smell. I'd recommend looking for a Lawson if possible, but I didn't see one close by. Could you please note my preference for a room with a view of the Tokyo Skytree? I'll be sure to book in advance and send a reminder on the day of arrival!
Original textTranslated by Google
6/9
Response from Property: Thank you for staying at our hotel and for taking the time to share your review and photos. We understand the inconvenience caused by the somewhat cramped room and bathroom. We are also very pleased that you praised the value for money, room amenities (air conditioning, refrigerator, air purifier), and convenient transportation. We have also carefully considered your feedback regarding nearby convenience stores, and thank you for your valuable feedback. Regarding your request for a room with a view of Tokyo Skytree, we can make a note for you in advance, but as it depends on room availability on the day, we cannot guarantee it. We suggest you make this note when booking and remind the front desk again on the day of check-in, and we will do our best to accommodate you. We look forward to your next visit and will continue to strive to provide you with a more comfortable stay. Thank you again for your support and understanding. Hotel Livemax Tokyo, Ayase station, Ekimae Front Desk
Guest User
Single Room-Non-Smoking
Stayed in Aug 2026
Solo traveler
24 reviews
9.5/10
Amazing
Posted on Sep 13, 2026
Close to Ayase Station. You can get room cleaning service if you put the 'Please Clean' sign outside your door before 11 AM. The room was quite clean. I occasionally smelled a tiny bit of mold near the head of the bed, but a quick spray of the room freshener took care of it. Recommended. It has all the amenities you'd expect from a Japanese hotel.
Original textTranslated by Google
Response from Property: 衷心感謝您下榻本酒店,並留下如此温暖的評價。得知您對我們的清潔服務及客房設施感到滿意,我們深感欣慰。您提到“日本酒店應有的一切設施這裏都一應俱全”,這對全體員工而言是莫大的鼓舞。另一方面,關於床鋪附近的氣味問題,給您帶來了不快體驗,我們深表歉意。雖然您通過使用除臭噴霧解決了這一困擾,但為了確保您今後能擁有更舒適的住宿體驗,我們將在清潔及客房管理工作中加強檢查與把控。期待您再次來日本時能繼續選擇本酒店。全體員工衷心期待您的再次光臨。Hotel LiVEMAX Tokyo Ayase-Ekimae
MGPJ Travels
Twin Room nonsmoking
Stayed in Jan 2026
Family
6 reviews
9.0/10
Great
Posted on Feb 21, 2026
Staff is very helpful, perfect location. Will definitely recommend to families wanting to visit Tokyo
Response from Property: Thank you very much for your stay and for your wonderful review.We are very pleased that you praised our staff for their "very friendly" service. This is the greatest encouragement we can receive. We are also delighted to hear that you were pleased with the hotel's location.We are also very grateful that you recommended our hotel to your family visiting Tokyo.We will continue to strive to provide our guests with a comfortable and safe stay. All of our staff look forward to welcoming you back.Hotel Tokyo Ayase Ekimae Front Desk
Anonymous User
Single Room-Non-Smoking
Stayed in Jun 2026
Solo traveler
2 reviews
1.0/10
Posted on Aug 8, 2026
1. The front desk staff had an appalling attitude, saying something ridiculous like 'it's unsafe for a girl to be anywhere alone at night.' 2. The hygiene conditions were terrible; there were bloodstains on the sheets and large urine stains on the mattress. When I contacted customer service to have them replaced, they actually demanded I go down to the front desk myself at 3 AM to negotiate. 3. Their handling of the situation was extremely perfunctory and terrible. They refused a refund for the room fee, citing a strict cancellation policy, which left both the platform and consumers utterly shocked. 4. The surrounding area is dodgy, with many 'cowboy' (gigolo) establishments. Hotel staff mentioned they often get caught by these 'cowboys' when leaving work at night, and even the uncle at the nearby convenience store said the area is unsafe and unsuitable for tourists. In summary, whoever stays here is asking for trouble.
Original textTranslated by Google
Guest User
Single Room-Non-Smoking
Stayed in Jun 2026
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Jul 16, 2026
Pretty good. Having a microwave in the room was very convenient, and it was quiet at night, which was great for sleeping.
Original textTranslated by Google
Response from Property: 非常感謝您下榻本酒店並留下如此温暖的評價。得知您覺得客房內的微波爐非常實用,我們感到很高興。同時,得知您度過了一個寧靜的夜晚並享受了舒適的睡眠,我們也倍感欣慰。我們將一如既往地致力於為賓客提供舒適的住宿環境。希望您再次光臨本地區時能選擇我們;全體員工期待着您的再次光臨。Hotel Livemax Tokyo Ayase Ekimae Front Desk
Hirasawa Yui ^_^
Single Room-Non-Smoking
Stayed in Dec 2025
Solo traveler
4 reviews
10/10
Outstanding
Posted on Feb 5, 2026
The room was clean and tidy, and the view from the window was beautiful.
Original textTranslated by Google
Response from Property: Thank you so much for choosing our hotel from among so many options. We also appreciate you sharing photos of the room's cleanliness and the view from the window. We are delighted to know you had a pleasant stay. We will continue to strive to improve our service every day so that we can continue to provide you with excellent service during your trip to Japan. We look forward to your next stay in Japan. Hotel Tokyo Ayase Ekimae Front Desk
Zhenhongyananlong
Single Room smoking
Stayed in Mar 2026
Business traveler
21 reviews
9.5/10
Amazing
Posted on Apr 27, 2026
The hotel is very close to the subway station, making transportation convenient. It's also quiet at night, and the surrounding area has many amenities. Being able to smoke is a big plus. I booked one room for two nights, totaling over 800 yuan. However, after checking in, the price dropped to 160-200 yuan. This price difference is huge! Is Ctrip ripping off loyal customers?
Original textTranslated by Google
Response from Property: 感謝您的反饋。我們很高興收到您對我們酒店位置、周邊環境和安靜程度的讚揚。另一方面,對於價格給您帶來的任何不便,我們深表歉意。住宿價格會因您的預訂時間、房間供應情況、需求波動以及各預訂網站提供的促銷活動和套餐而有顯著差異。因此,即使是同一間客房,價格也可能因日期而異。請注意,我們酒店不直接管理外部預訂網站(例如攜程)的銷售價格或促銷活動詳情。價格詳情由各網站​​自行決定。我們懇請您聯繫您使用的預訂網站,以獲取更準確的價格訊息和價格差異。我們非常重視您的反饋,並將繼續努力,確保您能夠安心使用我們的服務。感謝您的寶貴意見。Hotel Livemax Tokyo Ayase Station Front Desk
Guest User
Single Room-Non-Smoking
Stayed in Sep 2025
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Oct 20, 2025
Although small, the room has everything you need. The hotel looks very clean. The surrounding area is quiet with many shops, and the subway station is just a few minutes' walk away, which makes up for its suburban location. You can use a transportation card on the Chiyoda Line, and with good planning, you can save a lot on transportation costs.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel. Although our hotel is a bit far from the city center, it is conveniently located near the station with numerous restaurants and shopping options nearby. It's also easy to get around to the popular tourist destination of Asakusa. We will continue to strive to keep our rooms clean and provide attentive service to ensure you have a comfortable stay. We look forward to welcoming you back to our hotel on your next trip to Japan. Hotel Livemax Tokyo Ayase Station
Guest User
Single Room-Non-Smoking
Stayed in Feb 2026
Solo traveler
5 reviews
10/10
Outstanding
Posted on Mar 22, 2026
Although the room was a bit small, it was perfect for a solo traveler. It was also conveniently located close to the tram station. The room was clean and tidy. I'll definitely stay here again next time I'm in the area.
Original textTranslated by Google
Response from Property: 非常感謝您入住我們酒店,並抽出寶貴時間分享您的反饋。對於房間大小未能達到您的預期,我們深表歉意。不過,我們很高興得知房間大小正適合單人入住。同時,我們也榮幸地得知您對酒店靠近車站的便利位置和房間的清潔度感到滿意。您説的“我一定會再次入住”是對我們全體員工最大的鼓勵。我們將繼續努力,確保賓客擁有舒適的入住體驗,期待您下次來東京時再次入住我們酒店。我們期待您的再次光臨。Hotel Tokyo Ayase Ekimae Front Desk
Anonymous User
Single Room-Non-Smoking
Stayed in Feb 2026
Couple
16 reviews
9.0/10
Great
Posted on May 25, 2026
We were thoroughly impressed with the pristine condition of the establishment during our recent stay. The attention to detail in maintaining cleanliness was evident throughout the premises. Furthermore, the provided amenities were both plentiful and of excellent quality, greatly enhancing our comfort. We particularly appreciated the thoughtful touches that made our visit so enjoyable. Overall, we highly recommend this accommodation for its exceptional cleanliness and superior amenities.
Response from Property: 非常感謝您選擇入住我們酒店,並分享您温暖的反饋。我們很高興看到您對我們設施和用品的清潔度表示滿意。我們始終致力於為賓客營造舒適的環境,您的讚揚是對我們全體員工的莫大鼓勵。我們也衷心感謝您對細節的關注。我們將繼續努力提升服務,為賓客提供更加舒適難忘的入住體驗。期待您的再次光臨。Hotel Livemax Tokyo Ayase Station Front Desk