Shinjuku Green Plaza, 2 Chome-8-12 Kabukicho, Shinjuku Ward, Tokyo, 160-0021, JapanView hotel details
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Guest Reviews of Shinjuku Urban Hotel
8.8/10
Very good
152 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.2
Service9.2
Cleanliness8.8
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All reviews(152)
Positive reviews(142)
Reviews with photos/video(35)
Great location(63)
Awesome rooms(37)
Awesome stay(20)
Convenient location(17)
Easy to get around(16)
Great value for money(15)
Friendly front desk staff(6)
Small bathroom(4)
Negative reviews(10)
Guest User
Twin Room (No Cleaning), Non Smoking
Stayed in Jul 2026
Family
2 reviews
10/10
Outstanding
Posted on Aug 27, 2026
The hotel was very comfortable and had everything one could need. The staff were very enthusiastic and friendly. The room was quite spacious, and although the bathroom wasn't large, it was cleverly designed – small but perfectly formed, with excellent functionality, even including a small bathtub. It was clean and hygienic. Overall, I was very satisfied. The closest subway station is Shinjuku-sanchome, less than a ten-minute walk away. The closest JR station is Shinjuku, also about ten minutes, and you can walk through Kabukicho, which is super convenient!
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Anonymous User
Single Room Smoking
Stayed in May 2026
Solo traveler
46 reviews
9.7/10
Amazing
Posted on Jun 22, 2026
Traveling solo, and the service was absolutely top-notch, super excellent! The overall cleanliness was also very good. My only minor complaint is that the facilities and equipment haven't been updated in a very, very long time. However, considering the low price I booked, it was incredibly good value for money. Plus, it's really convenient for getting around Tokyo.
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LTTHM
Twin Room-Non-Smoking
Stayed in Mar 2026
Traveling with friends
9 reviews
9.0/10
Great
Posted on Jul 1, 2026
Location: Convenient with multiple train station stops option within walking distance. A few covenience stores available in the area, but street can be a little rowdy later in the night as Shinjuku is commonly hangout place for night activities
Service: Staff mostly able to speak/understand English. Check-out is self service via machine and easy to manage
Room: Spacious room with some personal touch. E.g. a welcome note with origami crane, rubber duck by bathtub
Amenities: Basic amenities available. There is laundry service is by room arrangement
Sitteh
Single Room-Non-Smoking-No Cleaning
Stayed in Mar 2026
Solo traveler
5 reviews
10/10
Outstanding
Posted on Apr 12, 2026
Love the room, suprisingly it’s quite big. Can open 2 luggages. One big and one small. Amenities are provided unlimited. Iron board has to be requested. The location is very convenient. 7 eleven is just beside the hotel, opposite there is a family mart. Halal food is also beside the hotel. Left and right. Really recommended for the Muslim travellers.
Stayawake-
Single Room-Non-Smoking-No Cleaning
Stayed in Feb 2026
Solo traveler
3 reviews
8.0/10
Very good
Posted on Mar 8, 2026
It's alright, pretty standard. The location is decent, about a 10-minute walk from the subway station. There's a convenience store right downstairs and a drug store nearby too. I'd recommend it for solo travelers since it's close to Shinjuku and has good transportation.
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Guest User
Single Room Smoking
Stayed in Jun 2026
Business traveler
15 reviews
8.5/10
Very good
Posted on Aug 1, 2026
Courteous staff. Value for money and close to shopping area, restaurants and convenient stores.
Guest User
Twin Room (No Cleaning), Smoking
Stayed in Apr 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The room wasn't very big and felt a bit dated, but it was very clean and had enough space. All the facilities were complete, and the service was good. I was quite satisfied!
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Guest User
Single Room Smoking
Stayed in Apr 2026
Business traveler
23 reviews
9.5/10
Amazing
Posted on May 17, 2026
The hotel location is convenient, it is just five minutes away from Shinjuku;s Golden Gai, and ten minutes from Higashi Shinjuku station or Shijuku Sanchome station. The hotel is old and simple, but the staff was efficient and the rooms have windows the one can open. The location is a bit loud at night due to the many tourist downstairs at night.
NANA Chantana
Single Room Non Smoking
Stayed in Oct 2025
Solo traveler
32 reviews
10/10
Outstanding
Posted on Jan 8, 2026
It's centre area and close to shopping, bus express , shinjuku station and easy to walk
6/11
Guest User
Single Room Non Smoking
Stayed in Apr 2026
Solo traveler
24 reviews
7.5/10
Posted on May 4, 2026
Perhaps due to its long history of running business in the area, the hotel’s facilities are quite simple and basic, nothing stands out. The location is at the core of Shinjuku, the price is fair and affordable compared with other hotels in the area.
Guest User
Single Room-Non-Smoking-No Cleaning
Stayed in Feb 2026
Solo traveler
2 reviews
9.0/10
Great
Posted on Mar 28, 2026
Great location, excellent front desk service, and for Japan, the room was quite spacious for one person.
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Guest User
Single Room Non Smoking
Stayed in Apr 2026
Solo traveler
21 reviews
8.0/10
Very good
Posted on Jun 2, 2026
Quick Check In.
Room was nice and quiet.
Quick connections to subways.
Guest User
Single Room-Non-Smoking-No Cleaning
Stayed in Jan 2026
Business traveler
160 reviews
10/10
Outstanding
Posted on Feb 4, 2026
On a business trip. The surrounding environment is excellent, making it very convenient for getting around.
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Guest User
Single Room Non Smoking
Stayed in Dec 2025
Solo traveler
2 reviews
8.5/10
Very good
Posted on Jan 30, 2026
Very good location and affordable hotel. 100% suggested if you are going for a low budget trip to Tokyo
Nareen sekar
Single Room-Non-Smoking-No Cleaning
Stayed in Feb 2026
Family
4 reviews
9.5/10
Amazing
Posted on Apr 7, 2026
not really for solo travel enless if you are looking for peace of mind