Guest Reviews of Daiwa Roynet Hotel Tokyo Kyobashi Premier
9.3/10
Great
627 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.4
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Positive reviews(617)
Reviews with photos/video(129)
Easy to get around(123)
Close to metro(59)
Convenient for shopping(55)
Perfect for business trips(15)
Nice bathtub(15)
Has facilities for children(14)
Family activities available(14)
Large bathroom(7)
Negative reviews(10)
GenericTravels
Standard Twin Room Non Smoking
Stayed in Jun 2026
Couple
8 reviews
9.0/10
Great
Posted on Jul 10, 2026
Love this hotel! The staffs esp this Indonesian cleaning staff was really friendly and helpful. We appreciated the free amenities so much, had fun trying them and even went to look for these brands! Love their pajamas too. Room was spacious for Tokyo standard. Appreciated the towel pack whenever you ask for no room service. Just few steps away from kyobashi station and abt 10mins walk to Tokyo station-we wanted to stay here as we have early Narita express train to catch . Only downside is there was construction past midnight during our stay, not sure why the opposite roadworks were drilling late into the night
Anonymous User
Standard Twin Room Non Smoking
Stayed in May 2026
Family
15 reviews
9.0/10
Great
Posted on Jun 18, 2026
The location is convenient — right near Kyobashi Station and within walking distance to Tokyo Station and Ginza, which was useful.
The room was clean and modern, though it felt a bit smaller than expected for the price. The bathroom was decently sized with a good shower, but nothing particularly standout. Bed was okay, WiFi reliable, and the nearby 7-Eleven was handy.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Tokyo Kyobashi PREMIER and for taking the time to share your feedback.We are delighted to hear that you found our location convenient, with easy access to Kyobashi Station, Tokyo Station, and the Ginza area. We are also pleased that you were satisfied with the cleanliness of your room, the shower facilities, the comfort of the bed, and the stability of our Wi-Fi service.At the same time, we appreciate your comments regarding the room size. Your feedback is valuable to us and will be taken into consideration as we continue to improve our guest experience.Thank you once again for your review. We hope to have the pleasure of welcoming you back on your next visit to Tokyo.Kind regards,
Bunnylynne
Superior Double Room Non Smoking
Stayed in Mar 2026
Solo traveler
2 reviews
7.5/10
Posted on Apr 28, 2026
The room was clean, well-maintained and the location was very convenient. It is near train stations, with 7-Eleven on level 1 and a cafe on level 2.
Guests need to place the cleaning tag before 10am to request room cleaning which could be a bit restrictive if you miss the timing. But I appreciate the towel change option where you can placed used towels in a bag and leave outside the room if you don’t need full housekeeping.
Lobby is located on level 3. The counter staff are helpful, though not particularly warm and interactions felt functional.
Besides the usual amenities, they offer some thoughtful items such as hair oil and foot patches (a real relief after all the walks).
Overall, a pleasant and comfortable stay at the hotel.
Response from Property: Thank you very much for choosing Daiwa Roynet Hotel Tokyo Kyobashi PREMIER.We would also like to express our sincere gratitude for taking the time to share your review and kind words with us.Your feedback and comments are a great source of encouragement for us and serve as a driving force in further improving our services.However, regarding room cleaning requests, we kindly ask that the magnet be displayed by 10:00 AM. We sincerely apologize for any inconvenience this may cause.In addition, in order to provide clean rooms on time while accommodating requests from all our guests, we have established a set schedule.We greatly appreciate your understanding in this matter.We will continue striving to ensure that all our guests can enjoy a comfortable and pleasant stay with us.All of our staff look forward to welcoming you again in the near future.
Guest User
Superior Double Room Non Smoking
Stayed in Mar 2026
Traveling with friends
5 reviews
8.5/10
Very good
Posted on Apr 22, 2026
Quiet area with station Kyobashi just 1 minutes away and also 1 station away from Ginza. Walking distance to Ginza.
Convenient.
Great amenity station
Response from Property: Thank you very much for taking the time out of your busy schedule to share your feedback regarding your stay at our hotel.We sincerely appreciate your kind comments concerning our hotel’s convenient location and ease of transportation access. Your positive feedback is a great encouragement to our team and motivates us to continuously improve our services.We are committed to ensuring that every guest enjoys a pleasant and comfortable stay, and we truly hope to have the pleasure of welcoming you back again in the near future.All of our staff look forward to welcoming you.
Guest User
Superior Double Room Non Smoking
Stayed in Mar 2026
Solo traveler
1 reviews
7.5/10
Posted on Apr 20, 2026
I have stayed at this hotel more than 5 times. The room was dirty every time I visited lately. Under the bed was full of dust like it never been vacuumed before. Once I opened the air-conditioner, I got a stuffy nose immediately. There was a red dot stain on the blanket which made me feel not comfortable. The staff were nice and polite. The hotel is very close to subway Kyobashi station (Ginza Line).
Response from Property: Thank you very much for taking the time to share your review with us despite your busy schedule.We sincerely appreciate your kind comments regarding our hotel’s convenient location and the service provided by our staff. Your positive feedback is greatly appreciated and will be shared with our team.On the other hand, we would like to offer our sincere apologies for the inconvenience caused regarding the room cleaning. Please rest assured that your comments have been shared with our housekeeping team, and we will take corrective measures to improve our standards and prevent a recurrence.We truly value your feedback and hope to have the pleasure of welcoming you again in the future.
Guest User
Standard Twin Room Non Smoking
Stayed in Feb 2026
Family
10 reviews
9.5/10
Amazing
Posted on Apr 3, 2026
The hotel is a bit of a walk from Tokyo Station, but closer to Kyobashi Station. The cleanliness and facilities are good, and the front desk offers self-service amenities like facial masks and cleansers. My only complaint is that they initially put us in a noisy room, which felt like it was next to the electrical room. There was a constant buzzing sound that bothered my eardrums. I even remember the room number: 1114. We immediately reported it to the front desk, and they moved us to another room. Although it was on a lower floor, at least there was no noise, and we were quite satisfied with the stay. They even provided a special slipper set (slippers and a small washcloth) for the kids.
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Response from Property: Thank you so much for choosing to stay at our hotel and for taking the time to share your experience. We are delighted to hear that you were satisfied with the hotel's location, cleanliness, facilities, and the self-service amenities provided at the front desk. We are also pleased that the children's slipper set added to your enjoyment. However, we sincerely apologize for the inconvenience and disturbance caused by the noise issue in your initial room. Thank you for promptly reporting the problem to the front desk, and thank you for your understanding and support in subsequently changing your room. We will further strengthen our room inspection and management in the future to prevent similar incidents from recurring and provide a more comfortable stay for every guest. Thank you again for your valuable feedback, and we sincerely look forward to your next visit. Tokyo Kyobashi Yamato Rounai Select Hotel
Anonymous User
Standard Twin Room Non Smoking
Stayed in Jan 2026
Family
46 reviews
10/10
Outstanding
Posted on Feb 28, 2026
The location is great, right near Kyobashi Station. Just be aware that check-out is at 11 am, and there's a charge if you stay later.
Original textTranslated by Google
Response from Property: We extend our sincere gratitude for your patronage. We are delighted by your praise of our excellent location. We are reassured that you find our hotel comfortable and conveniently located for sightseeing or business purposes. We apologize for any inadequacy in our check-out time information. Please understand that additional charges will apply for late check-out. We will strive to provide clearer and more understandable service guidance in the future. All of us sincerely look forward to your next visit. Yamato Reinet Hotel Tokyo Kyobashi PREMIER Front Desk Staff
evenhow
Superior Double Room Non Smoking
Stayed in Jan 2026
Family
30 reviews
8.0/10
Very good
Posted on Feb 17, 2026
The location is fantastic, even better than I expected for getting to Ginza or catching trains from Tokyo Station to other cities. Plus, it offers great value for money and consistent quality.
Original textTranslated by Google
Response from Property: We extend our sincere gratitude for your patronage. We are delighted that you praised our "excellent location" and noted the exceptional convenience of transportation to Ginza and the faster-than-expected efficiency of connecting to other cities via Tokyo Station. We are reassured to know that our hotel serves as a hub for both tourism and business. Furthermore, we are greatly encouraged by your positive feedback on the value for money and standardized service. Moving forward, we will continue to prioritize convenience, comfort, and reliable service to create an even more satisfying stay for you. We sincerely look forward to your next visit. Yamato Reinet Hotel Tokyo Kyobashi PREMIER Front Desk Staff
Anonymous User
Superior Double Room Non Smoking
Stayed in Jan 2026
Family
33 reviews
9.5/10
Amazing
Posted on Feb 9, 2026
The location is super convenient, right by the Ginza Line entrance. It's only a 5-8 minute walk to the JR station, and there's a shopping area with plenty of food options right across the street. Ginza is also just a short walk away. It's a bit of a shame the hotel doesn't have a hot spring. There's a 7-Eleven and a Komeda's Coffee downstairs, which is handy.
Original textTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are delighted to hear that you found the location "very convenient." We are especially pleased that you were able to use our hotel as a base for business and sightseeing, with easy access to the station and Ginza. We are relieved to hear that you enjoyed your stay, including the restaurant district across the street. We also appreciate your positive feedback on the convenience of the convenience store and cafe downstairs. We hope that you found them useful for shopping and taking a break during your stay. On the other hand, we are very sorry that we were unable to meet your expectations regarding the lack of hot spring facilities. While it is difficult to add such facilities at this time, we will strive to create an environment where you can relax and feel even more comfortable. We will continue to work hard to be a hotel that satisfies our guests. All of our staff look forward to welcoming you back again. Daiwa Roynet Hotel Tokyo Kyobashi PREMIER Front Desk Staff
Guest User
Standard Twin Room Non Smoking
Stayed in Dec 2025
Family
9 reviews
10/10
Outstanding
Posted on Feb 19, 2026
Extremely convenient location, very close to Tokyo JR Station. The hotel is clean and there are many shops and dining options nearby. It's within walking distance to the Bank of Japan for visits, and you can also pop into the Currency Museum on the way.
Original textTranslated by Google
Response from Property: We extend our sincere gratitude for your patronage. We are delighted that you praised the hotel's convenient location from Tokyo JR station. We also appreciate your positive feedback on the hotel's cleanliness and the abundance of shops and restaurants in the surrounding area. We are very pleased to know that you enjoyed your stay. Furthermore, we are pleased to learn that our hotel is within walking distance of banks and museums, making it a convenient base for your sightseeing. We will continue to improve the hotel's convenient location and comfortable environment to better meet your needs. We sincerely look forward to your next visit. Yamato Reinet Hotel Tokyo Kyobashi PREMIER Front Desk Staff
Guest User
Superior Double Room Non Smoking
Stayed in Jun 2026
Family
8 reviews
10/10
Outstanding
Posted on Jul 13, 2026
Great location, close to Ginza and Tokyo Station, with many subway lines nearby providing excellent connectivity. If you book in advance, the value for money is quite good.
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lazy-piggy
Superior Double Room Non Smoking
Stayed in Jun 2026
Family
4 reviews
10/10
Outstanding
Posted on Jul 13, 2026
The location is great, close to Tokyo Station and Ginza, and convenient for travel to and from both airports. Although the room isn't very wide, it makes good use of space and can fit two suitcases. The bathroom is comfortable, offering both a shower and a bathtub. Even though it's a 1.5-meter bed, it can comfortably sleep two adults and one child. In the lobby, you can help yourself to complimentary mouthwash, disposable skincare products, bath salts, tea bags, hair oil, face masks, foot masks, and hair ties.
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Guest User
Standard Twin Room Non Smoking
Stayed in Jun 2026
Family
14 reviews
10/10
Outstanding
Posted on Jul 10, 2026
An excellent choice! The hotel is in a fantastic location, just a few minutes' walk from the metro station, making it very easy to explore all of Tokyo. The rooms, though compact, are perfectly designed, spotlessly clean, and highly functional. The comfortable beds ensure a great rest after a long day of walking. Additionally, the staff is incredibly helpful and friendly. I highly recommend this property to anyone looking for a comfortable and hassle-free stay in the capital of Japan
Response from Property: Dear Valued Guest,Thank you very much for staying with us and for taking the time to share such a wonderful review. We are truly honored to receive your perfect rating.We are delighted to hear that you enjoyed our convenient location, the cleanliness and comfort of your room, and the quality of our beds. It is especially rewarding to know that our staff's friendly and welcoming service helped make your stay even more enjoyable.Your kind words, especially that we were "the best choice," mean a great deal to all of us. We will continue striving to provide every guest with a comfortable and stress-free stay.We sincerely look forward to welcoming you back on your next visit to Tokyo.
Guest User
Standard Twin Room Non Smoking
Stayed in Jun 2026
Family
4 reviews
9.0/10
Great
Posted on Jul 5, 2026
The service for the staffs are very nice and jelpful. The hotel location is near the Tokyo JR station. Dinning and shopping is more convenience.
Guest User
Standard Twin Room Non Smoking
Stayed in Nov 2025
Family
5 reviews
10/10
Outstanding
Posted on Jan 9, 2026
The surroundings are awesome because it's around the office area. I felt so comfy inside and outside hotel.
It's very convenience since 7eleven is on first floor. The lobby is on 3rd floor.
For family with kids, you can bring 2 kids max age 12 or lower for twin bed rooms.
Otherwise, email the hotel, They will reply immediately.
Overall, I will stay here again in the future for tokyo accommodation. It's very close to tokyo station and kyobashi station is exactly 30 meters away from this hotel.
Response from Property: Thank you very much for staying at Daiwa Roynet Hotel Tokyo Kyobashi PREMIER. We also sincerely appreciate you taking the time to share your warm and detailed feedback. We were delighted to read that you were satisfied with the surrounding environment adjacent to the business district and the comfort of the hotel both inside and out. Thank you for mentioning the convenience of the convenience store on the first floor. We also appreciate your understanding regarding bringing children with you. We also appreciate you mentioning that you can contact the hotel in advance if you have any questions. Our hotel is located within walking distance of Tokyo Station and very close to Kyobashi Station, making it a popular base for both business and sightseeing travelers. Your words, "I would like to stay here again," are the greatest encouragement to us. All of our staff look forward to welcoming you back on your next stay in Tokyo. Daiwa Roynet Hotel Tokyo Kyobashi PREMIER Front Desk