2 Chome-5-1 Koenjikita, Suginami Ward, Tokyo, 166-0002, JapanView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of JR-EAST HOTEL METS KOENJI
9.5/10
Amazing
242 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.3
Service9.5
Cleanliness9.6
Filter by:
Sort by:
All reviews(242)
Positive reviews(241)
Reviews with photos/video(57)
Easy to get around(52)
Convenient for shopping(24)
Close to metro(15)
Good sound insulation(14)
Delicious breakfast(13)
Friendly front desk staff(9)
Tasty coffee(8)
Perfect for business trips(4)
Negative reviews(1)
Guest User
Single Room-Non-Smoking
Stayed in Nov 2025
Couple
12 review
9.5/10
Amazing
Posted on Dec 29, 2025
Standard small room in Japan but still manageable to open up one big and one medium size suitcases.
Perfect location for those who loves vintage clothing like me.
Self-served coffee/ tea and coin laundry on the 4/F.
Delicious daily breakfast at the Denny’s restaurant on the 2/F and many local restaurants nearby.
There’s a machine to weigh your suitcase at the front desk.
Talking about amenities, the bristles of the toothbrush are too hard, causing the gums to bleed and feel painful.
Response from Property: Thank you very much for staying at JR East Hotel Mets Koenji.We also sincerely appreciate you taking the time to submit your feedback.We sincerely apologize for the inconvenience caused by the condition of the toothbrush bristles.We will take the matter you pointed out as a point for future improvement.Despite the inconvenience caused, we are deeply humbled by the many kind words of praise you shared.We would be honored if you would consider staying with us again at JR East Hotel Mets Koenji on your next visit.JR East Hotel Mets Koenji General Manager
Guest User
Single Room-Non-Smoking
Stayed in Nov 2025
Couple
8 review
10/10
Outstanding
Posted on Jan 3, 2026
Nicely located above JR station, with room size bigger than expected, as compared to popular chain hotel. Overall good experience from our stay.
Response from Property: Thank you very much for staying at JR East Hotel Mets Koenji.We also sincerely appreciate you taking the time to share your feedback.Our prime location near the station is one of the key features of our hotel group.We are delighted to hear that you were able to relax and unwind without any stress during your stay.We will continue striving to provide services that satisfy all our guests.We sincerely hope you will choose JR East Hotel Mets Koenji again for your next visit.All of our staff look forward to welcoming you back.JR East Hotel Mets KoenjiGeneral Manager
Guest User
Single Room-Non-Smoking
Stayed in Nov 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 25, 2025
Top location, clean and comfortable rooms and larger than standard hotel rooms in Japan. Friendly and helpful staff.
Response from Property: Thank you very much for staying at JR East Hotel Mets Koenji.All of our staff are very pleased that you were satisfied with Hotel Mets' concept of "simple quality with nothing lacking or extra."We look forward to welcoming you back soon.Manager, JR East Hotel Mets Koenji
Guest User
Single Room-Non-Smoking
Stayed in Sep 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Nov 16, 2025
The location is super convenient, and the check-in process was seamless. The only minor drawback is that breakfast is served at Danny's on the second floor, and the selection isn't very extensive. It's a very typical business-style hotel.
Original textTranslated by Google
Response from Property: Thank you sincerely for your stay at JR East Hotel Mets Koenji. We are also deeply grateful for your time and consideration in writing this review. Regarding the breakfast service, we apologize for any inconvenience caused by the fact that it is not a directly operated store and therefore did not meet your expectations. Your valuable feedback will be a key area for improvement in the future. While we apologize for any intrusion, we earnestly request that you visit JR East Hotel Mets Koenji again when you have the opportunity. JR East Hotel Mets Koenji Manager
Anonymous User
Single Room-Non-Smoking
Stayed in May 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jul 5, 2025
Accessibility:
1. It's above a train station that is near Shinjuku
2. There are many vintage shopping nearby
3. Late night dinner/supper is readily available
4. Convenient stores just at doorstep
Comfort:
1. While near the train station, I can't hear the train noise
2. Toiletries are available (self collect)
3. Room cleaning service even at eco clean is clean with fresh towels and clear rubbish
Picture shows exterior view from hotel window
Guest User
Single Room-Non-Smoking
Stayed in Nov 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 29, 2024
Very convenient and the bed is very comfortable! Breakfast is delicious but only one small set.
Guest User
Single Room-Non-Smoking
Stayed in Feb 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Apr 7, 2025
Great location, just next to the train station. Excellent sound proofing in the room, completely not affected by passing train noise
Guest User
Twin Room-Non-Smoking
Stayed in Aug 2024
Couple
8 review
10/10
Outstanding
Posted on Sep 16, 2024
The hotel is conveniently located above the Koenji Station, just several minutes from Shinjuku by train. The room rate for each night is reasonably cheaper when compared with those in Shinjuku. The restaurant for breakfast is on the second floor with a good choice of set menu including western and Japanese style. It's not a buffet, yet it's still tasty and adequate for us! The receptionist has helped us enthusiastically to extend our stay for two more days and satisfied all our requests. All kinds of restaurants and convenient shops can be found within a few minutes' walk. We highly recommend this hotel.
Anonymous User
Single Room-Non-Smoking
Stayed in Apr 2024
Couple
6 review
10/10
Outstanding
Posted on May 27, 2024
One of the best budget hotel I have ever experienced in Tokyo. Location is superb, room size is much bigger than the hotel in Shinjuku. Take just a few minutes train to Shinjuku and enjoy to everywhere easily.
PaoSinis
Single Room-Non-Smoking
Stayed in Nov 2024
Couple
11 review
9.0/10
Great
Posted on Jan 2, 2025
We love this neighborhood and this basic hotel is a great no-frills place to stay.
Guest User
Single Room-Non-Smoking
Stayed in May 2025
Solo traveler
18 review
10/10
Outstanding
Posted on Jun 13, 2025
Great location, spacious room
Oli F
Single Room-Non-Smoking
Stayed in Jun 2024
Family
2 review
9.0/10
Great
Posted on Jul 19, 2024
The room is cozy, clean and neat. The size is bigger than what normal hotel room can offer in Japan.
It got the amenities you need and the location is the best for value.
I will definitely come back and stay.
Guest User
Single Room-Non-Smoking
Stayed in Mar 2024
Couple
21 review
10/10
Outstanding
Posted on May 2, 2024
The room is clean and relatively spacious given this price range, with a comfortable bed and shower ! You have all you need in room. You can also enjoy free coffee as well.
Just 15 sec away from Koenji station and few stops to Shinjuku. Many restaurants and small shops nearby, love this place. I stayed there for 4 nights, staff are friendly. Very nice stay.
KZ6688
Single Room-Non-Smoking
Stayed in May 2024
Business traveler
19 review
9.0/10
Great
Posted on Jun 22, 2024
Very good location. Just at the Koenji station exit.
Guest User
Single Room Non smoking
Stayed in Sep 2023
Couple
16 review
10/10
Outstanding
Posted on Oct 9, 2023
The location is superb—the hotel is pretty much without the station. Check in and check out process are efficient and the stuff were very welcoming and helpful!