To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.4
Service9.0
Cleanliness9.2
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All reviews(196)
Positive reviews(190)
Reviews with photos/video(42)
Clean and tidy(69)
Easy to get around(39)
Close to metro(31)
Awesome amenities(23)
Convenient for shopping(19)
Small room size(15)
Quiet & comfortable(13)
Great value for money(7)
Negative reviews(6)
plansabai 12
Double room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 24, 2025
Every thing is perfect!! They have free airport shuttle bus service and store luggages as well. Especially, the resturant in the hotel, it's great test!! Recomended Kurobuta steak!!!
Response from Property: Thank you very much for submitting your review.It appears that the content you provided does not pertain to our hotel, but we are glad to hear that you had a satisfying stay.We hope you will consider staying at our hotel again if you have the opportunity.
Michelle Ammatrip
Double room
Stayed in Aug 2025
Family
46 review
10/10
Outstanding
Posted on Oct 6, 2025
The Ici Hotel Tokyo Hatchobori is a comfortable and convenient hotel located in Tokyo, Japan. It offers modern amenities and a welcoming atmosphere for travelers. The hotel is situated in a great location, making it easy to access popular attractions, business districts, and transportation hubs.
Guests at Ici Hotel Tokyo Hatchobori can enjoy clean and well-equipped rooms, free Wi-Fi, and friendly service. It is an ideal choice for those looking for a cozy stay with easy access to the vibrant city of Tokyo.
Response from Property: Thank you very much for choosing ICI Hotel Hatchobori from among the many hotels available.Thank you very much for your high rating.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for your praise of our hotel's overall service.It is extremely encouraging.We will not rest on our laurels, and will continue to strive to improve our service in the future.Once again, thank you for your stay.All of our staff look forward to welcoming you again.ICI Hotel Hatchobori Front Desk
Guest User
Compact Twin Room - NonSmoking
Stayed in Sep 2025
Business traveler
4 review
10/10
Outstanding
Posted on Oct 4, 2025
Room is very clean, and the location is great
Response from Property: Thank you very much for choosing ICI Hotel Hatchobori from among the many hotels available.Thank you very much for your high rating.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for your praise of our hotel's cleanliness and location.This is very encouraging.We will not rest on our laurels and will continue to strive to improve our service.Once again, thank you for your stay.All of our staff look forward to welcoming you again.ICI Hotel Hatchobori Front Desk
Guest User
Double room
Stayed in May 2025
Couple
37 review
10/10
Outstanding
Posted on Jul 1, 2025
Location is great, with lots of eateries nearby. Izakaya open late. Basic amenities provided and daily cleaning is provided. Service staff is polite too.
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you for taking the time to post a review.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for your praise of our hotel's overall service.This is very encouraging.We will not rest on our laurels with the evaluation we have received from our customers, and will continue to strive to improve our service in the future.Once again, thank you for choosing us.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori Front Desk
Angelinchina
Double room
Stayed in Nov 2025
Solo traveler
45 review
7.5/10
Posted on Dec 8, 2025
Very conveniently located. Clean comfortable rooms.
As usual with many hotels in Tokyo, the “double room” couldn’t really fit two people, it was ok because I was traveling solo, otherwise I wouldn’t recommend it for couples or friends.
nizolidas
Compact Twin Room - NonSmoking
Stayed in Oct 2025
Traveling with friends
8 review
9.5/10
Amazing
Posted on Nov 28, 2025
Very clean hotel in good location with friendly staff. Location is very suitable for Disney as direct above the train station heading there.
Anonymous User
Twin room
Stayed in Oct 2025
Couple
4 review
8.5/10
Very Good
Posted on Nov 29, 2025
Excellent location, very convenient for us to go to Disneyland, hotel close to jr station and metro station, you can find convenient stores as wel
Guest User
Compact Twin Room - NonSmoking
Stayed in Oct 2025
Traveling with friends
13 review
8.5/10
Very Good
Posted on Nov 16, 2025
The service was very friendly. The location is not very interesting for tourists. It seems that it is more of a business district so for tourism we wouldn’t book it again. The room could have been designed better. There was very little space (which is understandable in Japan) but they placed a mini fridge and A/C unit on the floor which reduces the space even more and made it difficult to even access your suitcase. I’ve stayed in the APA chai before were the rooms were the same size but designed smarter.
Guest User
Deluxe Double Room -NonSmoking
Stayed in Sep 2025
Couple
1 review
8.5/10
Very Good
Posted on Nov 2, 2025
It was good hotel and it was quiet. However, they didn’t have a western type of pillow which made the stay a bit uncomfortable. Also the private bathroom was an elevated compared the room. You had to take a step up to get in to the bathroom. Other than that, it was very close to convenient stores and metro lines. Also, AC was working both ways for high and low temperatures. I recommend highly recommended it.
Fionara
Twin room
Stayed in Jul 2025
Family
11 review
9.0/10
Great
Posted on Sep 4, 2025
Location was good, so close to Hachobori station both metro side and JR side. Room was clean and they cleaned your room everyday unlike other japanese hotel protocol that started cleaning after the third night. Less variety of amenity. They didnt provide any cream, moisturizer or sunscreen pack like some hotel but basic amenity was ok. Room was big and had enought space to open 2 big suitcases. Only down side was their pillows. They provided 1 pillow/person and it was made from some natural thing idk but texture was a bit weird
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you very much for your high rating.We are glad to hear that you were satisfied with your overall stay.Thank you very much for your compliments on our hotel's location and cleanliness.We are also very sorry for the discomfort caused by the pillow texture.We take your feedback seriously and will continue to strive to improve our service.Once again, thank you very much for your stay.All of our staff look forward to seeing you again.ICI Hotel Hatchobori Front Desk
JX Soh
Twin room
Stayed in Dec 2024
Couple
15 review
9.5/10
Amazing
Posted on Jan 5, 2025
Room is Ok size for the price you pay for a room in Tokyo. Enough space to open the luggage. Staff helped us to shift our luggage up prior to check in.
It is located in a very quiet and clean area of Tokyo (likely residential), but still near convenience store and metro for quick access to ginza areas.
There is no free water offer to the room.
Response from Property: Thank you for choosing ICHI HOTEL TOKYO HACCHOBORI. We also appreciate you taking the time to leave us a review.We will make every effort to improve based on your feedback.Thank you very much for choosing ICHI HOTEL TOKYO HACCHOBORI. We look forward to welcoming you again!ICI Hotel Tokyo Hatchobori Front Desk Nagata
Guest User
Compact Twin Room - NonSmoking
Stayed in May 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jun 19, 2025
Good location for the excursions ectr a bit far from Shibuya and popular places shops all around as usual
Response from Property: Thank you for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you for taking the time to post a review.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for complimenting the location of our hotel.We will not rest on our laurels with the reviews we receive from our customers, and will continue to strive to improve our service in the future.Once again, thank you for choosing us.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori Front Desk
pk1122
Compact Twin Room - NonSmoking
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 23, 2024
Perfect for short trip. Everything is great about this place. Courteous staff, clean rooms, good breakfast (not suited for hindu veg families), proximity to hatchobori subway, facilities provided (laundry, baggage), welcome drink, smooth check-in and check-out process. I would stay here again.
Response from Property: Thank you very much for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you very much for your high rating.We are very glad to hear that you were satisfied with your overall stay.Thank you very much for your praise of our hotel's overall service.This is very encouraging.We will not rest on our laurels with the reviews we receive from our customers, and will continue to strive to provide even better service in the future.Once again, thank you very much for your stay.All our staff look forward to seeing you again.ICI Hotel Tokyo Hatchobori Front Desk
Alex306
Compact Twin Room - NonSmoking
Stayed in May 2025
Family
9 review
9.0/10
Great
Posted on Jun 25, 2025
Everything was fine, only paying was possible in the hotel, no online payment available.
Response from Property: Thank you for choosing ICI Hotel Tokyo Hatchobori from among the many hotels available.Thank you for taking the time to post a review.We are very glad to hear that you were satisfied with your overall stay.There are plans where you only pay at the hotel, and plans where you only pay in advance, so next time you make a reservation, please choose the plan that suits you best.We will not rest on our laurels, and will continue to strive to improve our service in the future.Once again, thank you for using our hotel.All our staff look forward to welcoming you again.ICI Hotel Tokyo Hatchobori Front Desk
Sean Le Fau
Compact Twin Room - NonSmoking
Stayed in Feb 2025
Family
8 review
8.5/10
Very Good
Posted on Apr 5, 2025
Very good location and counter staffs were good for foreigners, well trained employees to be more efficient and helpful. Thanks for all of your assistant when we stayed in Tokyo!
Response from Property: Thank you very much for choosing to stay at ICI Hotel Tokyo Hatchobori from among the many hotels available.We are very pleased that you enjoyed your stay.We will continue to strive to improve our hotel so that we can continue to satisfy our customers.We look forward to welcoming you back next time.ICI Hotel Tokyo Hatchobori Front Desk