Prince Smart Inn Ebisu

Close to Ebisu station on Yamanote line and Hibya line, great location as it’s in a quieter part of the area but also has a lot of food options nearby. Walkable distance to chic neighbourhoods like Nakameguro, Daikanyama and Hiroo. Have the basics in the room. Breakfast was alright, doesn’t hurt to grab a quick toast and coffee.

The location is excellent, right next to Ebisu Station. The staff were mostly great, although I did have one unpleasant experience with a male staff member at reception who was quite rude. Thankfully, his colleague was very kind and helpful, which made up for it. I got a room on a higher floor, just as I had requested, and the view of the city was incredible. The room was also quite spacious for Tokyo, especially for one person. Overall, my stay was great, but one thing I didn’t like was the layout of the room. It was missing proper space to put your belongings, so I ended up using my suitcase as a dresser.

Front desk and housekeeping staff were very kind but the hotel itself lacked some basic amenities like a suitcase rack, cotton swabs and most importantly for me, a smoking area. I understand that smoking is strictly regulated in Shibuya, but given that fact it would be nice for the hotel to provide a designated area rather than instructing guests to walk 5 blocks each way to the often crowded public smoking area at Ebisu Station. Every other hotel I’ve stayed at in Japan has provided this. If you are a smoker definitely look elsewhere. Room and facilities were relatively clean but small and not thoughtfully designed. Only two small hooks with 2 hangers each for clothing. Many marks on the walls, especially the toilet which felt somewhat unhygienic. Decorative moss on the wall had a strange odor, and after handing you a bottle of water at check in you’re on your own for pretty much everything. Breakfast was quite basic served with plastic cutlery and often sold out of anything but plain toast by 9am. Despite the shortcomings the location was good and front desk was apologetic for lack of amenities.

Good experience overall. The hotel is clean, comfortable and strategically located. Very convenient for getting around and accessing nearby places. Would stay here again.

Room was clean and decently sized for one person. Location is also very convenient, near to Ebisu station. Only thing is the lack of amenities in the room.

The best location to explore cute neighborhoods in Tokyo! The type of hotel where you just come back to sleep after a busy day of exploring Tokyo! Nevertheless everything is very well maintained and comfortable!