Minn Ueno Reviews

Response from Property: Thank you for your stay at Minn Ueno and for sharing your valuable feedback. We are delighted to know that you were satisfied with the cleanliness and spaciousness of your room, found luggage unpacking very convenient, and appreciated the separate bathroom and toilet design. We were also very pleased to be able to assist you with check-in and ensure a smooth process. We are also very pleased that you felt safe and secure using the room. We look forward to choosing Minn Ueno again on your next trip to Tokyo, and we will be happy to serve you.

Response from Property: Dear Guest,Thank you for sharing your detailed feedback with us. We are very pleased to hear that you enjoyed our convenient location and found Ueno to be a great base for first-time visitors to Japan, especially with the easy access from Narita Airport.At the same time, we sincerely apologize for the disappointment regarding the cleaning service policy. We understand how important housekeeping can be for guest comfort, and we regret that this aspect did not meet your expectations. Your comments are very valuable to us and will be shared with our team as we continue to improve our guest experience and communication regarding stay policies.We truly appreciate your stay and hope to have the opportunity to welcome you again in the future.Minn 上野

Response from Property: Dear Valued Customer, Thank you very much for your impressive review. We are delighted to hear that you were satisfied with the hotel's convenient location near shopping areas and several train stations, as well as the spaciousness of the rooms which made you feel comfortable. We are also pleased that our pre-check-in and self-service luggage storage system were convenient and saved you time. Your compliments and satisfaction are a great encouragement to us, and we look forward to welcoming you back to stay with us again in the future. Minn Ueno

Response from Property: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you appreciated our friendly staff and found the location convenient, with easy access to nearby stores, supermarkets, and transport options including JR lines, the subway, and Ueno Station for the Shinkansen.We’re also glad that you found the self check-in and check-out process smooth and convenient. Your feedback means a lot to us, and we hope to welcome you back again for another enjoyable and hassle-free stay.Minn上野

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us.We’re so pleased to hear that you found our hotel to be a good and affordable option for families, and that our convenient location added to the ease of your stay. It’s great to know that the spacious layout worked well for you and your family.We also appreciate your honest comments regarding the condition of the space. While we’re glad you still found value in your stay, we understand that some areas may feel a little worn. Please be assured that we are continuously working on maintenance and improvements to enhance our guests’ comfort.Thank you again for recommending us as a budget-friendly family spot. We hope to welcome you and your family back for another pleasant stay in the future.Minn上野

Response from Property: Dear Guest, Thank you very much for staying with us and for providing us with your valuable feedback. We were delighted to read that you were satisfied with the size of your room. On the other hand, we sincerely apologize for the inconvenience and long waiting times caused by the limited space of the laundry area and the congestion due to external use. We take your comments seriously and will consider measures to improve your experience so that you can use our facilities more comfortably. We will continue to strive to provide a comfortable stay for all our guests, and we look forward to welcoming you back again. Minn Ueno

Response from Property: Dear Guest, Thank you for your positive review! We are delighted that you enjoyed our spacious and clean room, friendly service, and quiet location. Your positive feedback is our greatest encouragement, and we look forward to serving you again in the future. Wishing you all the best! Minn Ueno

Response from Property: Dear Guest,Thank you for sharing your kind feedback. We’re glad to hear that you appreciated the larger room size, thoughtful design, and practical layout, especially for stays with more than two guests. It’s wonderful to know that the in-room appliances and cutlery added to your comfort and convenience.We truly appreciate your comments and hope to welcome you back again for another enjoyable stay.Minn上野

Response from Property: Dear GuestThank you very much for taking the time to share your review.We are delighted to hear that you found the room spacious and comfortable for your family, and that you appreciated the cleanliness as well as the smooth check-in and check-out process. It is especially nice to know that everyone was able to enjoy their own bed.We also appreciate your feedback regarding breakfast. Your comments are valuable to us, and we will share them with our team as we continuously work to improve our services.We hope to have the pleasure of welcoming you and your family again in the future.Minn 上野

Response from Property: Dear GuestThank you very much for sharing your feedback.We appreciate your honest comments regarding the breakfast pricing. While our breakfast is designed to offer a wide variety of high-quality items and a relaxed dining experience, we understand that value can be perceived differently by each guest, especially with many dining options available nearby.We are pleased to hear that you enjoyed the rest of your stay, and your feedback has been shared with our team for future consideration. We hope to have the opportunity to welcome you again.MInn上野

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear that you found the room nice, spacious, and well-located for exploring Ueno.We sincerely apologize for the inconvenience you experienced with the Wi-Fi and the breakfast ordering process. Your comments are very valuable and will help us improve the clarity of information provided to our guests and enhance our services.We appreciate your insights and hope to have the opportunity to provide a better experience in the future.Minn上野

Response from Property: Thank you very much for staying at Minn Ueno.We are delighted to hear that you were satisfied with the cleanliness, facilities, and the service provided by our staff.It is truly an honor for all of us to have been able to assist in making your trip a wonderful one.We sincerely look forward to welcoming you again in the future.

Response from Property: Dear Guest,Thank you for your wonderful feedback! We're so glad to hear that you enjoyed your stay and that the spacious family room met your needs. It's great to know the location worked well for you too.We truly appreciate you choosing to stay with us and hope to welcome you and your family back again soon!Minn上野