2 Chome-5-2 Shiba, Minato Ward, Tokyo, 105-0014, JapanView hotel details
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Guest Reviews of Tokyo Grand Hotel
8.9/10
Very good
1337 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.5
Service9.1
Cleanliness9.1
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All reviews(1337)
Positive reviews(1292)
Reviews with photos/video(531)
Easy to get around(214)
Convenient location(170)
Close to metro(108)
Loved the view(82)
Friendly front desk staff(54)
Luggage delivery service(37)
Average lighting(17)
Nice bathtub(10)
Negative reviews(45)
Guest User
Single Room Non-smoking
Stayed in May 2026
Solo traveler
22 reviews
10/10
Outstanding
Posted on Jun 20, 2026
The hygiene is excellent, and the environment is lovely. The front desk staff were very kind and friendly, and even helped me book a room with a view of Tokyo Tower. The location is great, very close to the subway, and there are plenty of facilities nearby. The room itself felt very special and ceremonial.
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Guest User
Single Room Non-smoking
Stayed in May 2026
Solo traveler
2 reviews
8.5/10
Very good
Posted on Jul 6, 2026
The room size was decent, though the lighting was a bit dim. It has a vintage feel, and the key entry was a unique touch. You can see Tokyo Tower as soon as you open the curtains. The area around is very quiet at night, with plenty of restaurants nearby. The subway and JR stations are just a ten-minute walk away. Overall, it was pretty good.
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Guest User
Single Room Non-smoking
Stayed in May 2026
Solo traveler
2 reviews
9.0/10
Great
Posted on Jun 20, 2026
I loved my stay here very much! The staff were friendly and can speak english. The best part is you can see Tokyo tower from your window. Downsides are that 1) the train station to Narita airport is a little further out so it took a good 15 to 20 minutes walk from the hotel, 2) it’s an older hotel. Other than that, recommended!
Guest User
Semi Double Room Non-smoking (Tokyo Tower Side)
Stayed in May 2026
Traveling with friends
10 reviews
8.5/10
Very good
Posted on Jun 19, 2026
Great location with an amazing view, you can clearly see the Tokyo Tower. The hotel staff provide thoughtful and attentive service, and the rooms are clean and comfortable with excellent amenities. The breakfast is rich and delicious, and the prime location makes getting around super convenient. Overall, a fantastic experience, highly recommended to all travelers!
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Guest User
Twin Room Non-smoking
Stayed in May 2026
Couple
3 reviews
8.7/10
Very good
Posted on Jun 9, 2026
Great location, very close to Tokyo Tower. The room was a bit old but very spacious. The front desk staff all spoke English, and the overall service was pretty good. Free luggage storage is available.
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Guest User
Semi Double Room Non-smoking (Tokyo Tower Side)
Stayed in May 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jun 18, 2026
This hotel offers incredible value for money! You can even see Tokyo Tower, which is just beautiful. The front desk staff were also quite friendly and allowed us to store and send our luggage.
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Franky1004
Single Room Non-smoking
Stayed in Apr 2026
Solo traveler
24 reviews
9.5/10
Amazing
Posted on May 12, 2026
I extended my stay by an extra day just for the Tokyo Tower view! I should've booked for one more day! I really loved the old-fashioned elevator display. It was great being able to work while looking at Tokyo Tower.
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6/13
Guest User
Single Room Smoking
Stayed in Apr 2026
Solo traveler
9 reviews
10/10
Outstanding
Posted on Jun 10, 2026
First off, the complimentary toiletries are comparable to high-end brands. Room 1119 offers an absolutely stunning view; you can gaze at the entire Tokyo Tower right from your window, with the day and night views each having their own unique charm. The room is clean and tidy, well-equipped with all necessary amenities, including toiletries and tea/coffee supplies, and the WiFi signal is stable. The service is attentive and thoughtful, and the old-fashioned room key adds a nice Japanese touch. The location is excellent, making it very convenient for getting around. The room is quiet and comfortable, providing a relaxing and pleasant stay. I'll definitely choose this hotel again next time I'm in Tokyo!
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6/7
Anonymous User
Single Room Non-smoking
Stayed in Apr 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jul 6, 2026
Some rooms offer a view of the Tokyo Tower.
There's a Family Mart conveniently located just downstairs.
The nearest subway station is about a five-minute walk away, and you can walk to the base of Tokyo Tower in about fifteen minutes.
The room was small and had a very historical feel, but it was clean.
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Guest User
Semi Double Room Smoking
Stayed in Apr 2026
Family
19 reviews
10/10
Outstanding
Posted on May 31, 2026
Highly-recommended! Very clean, complete amenities, staff are professional, and the view of Tokyo tower from a wide glass window is mesmerizing!
Xunzhaolongzhudejiqimao
Single Room Non-smoking
Stayed in Apr 2026
Solo traveler
49 reviews
10/10
Outstanding
Posted on May 18, 2026
The hotel's location is super convenient, right next to Shiba-koen subway station. For those traveling light, you can even walk from JR Tamachi Station in about 10 minutes. Tamachi is just two stops from Shinagawa, making it really easy to get to both Haneda and Narita airports. Shiba Park is just diagonally across the street, which was perfect for an early morning photo session with the Tokyo Tower – no crowds, just me and my camera! Then I'd head back for breakfast. Right out of the hotel, if you turn right, there's a large FamilyMart. Turn right again past the FamilyMart and you'll find Shiba Shopping Street, with two supermarkets where you can buy delicious sashimi. The hotel itself is a bit old, I'll admit, but it's very clean and the staff are all incredibly warm and friendly. This area is a traditional Japanese business and residential district, so it's very quiet. It's ideal for anyone looking to experience a peaceful Japanese atmosphere; after 6 PM, the streets are pretty empty. If you're looking for nightlife and excitement, you'd be better off staying in places like Odaiba or Asakusa. Finally, about breakfast: it'll fill you up, no problem. But if you're looking for a special breakfast experience, I wouldn't recommend booking a room with breakfast included. You get what you pay for, and for this price, what more can you ask for?
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6/9
Guest User
Single Room Non-smoking
Stayed in Apr 2026
Solo traveler
12 reviews
9.0/10
Great
Posted on May 21, 2026
Getting to the hotel is super convenient! From Haneda, you can take the monorail directly to Hamamatsucho, and then it's just a 10-minute walk. Plus, it's close to multiple subway lines like JR, Mita, and Asakusa, making getting around a breeze. Even the single rooms offer a view of Tokyo Tower, which is only a pleasant 10-minute walk away. Keio University is also nearby, about a 15-minute walk, so you can explore it if you have some free time. The rooms aren't huge, but they're a good size by Tokyo standards. Overall, the hotel's quality matches its price point, making it a great choice.
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spiderjun
Semi Double Room Non-smoking
Stayed in Apr 2026
Couple
11 reviews
10/10
Outstanding
Posted on May 17, 2026
I booked two different room types, and upon check-in, they directly upgraded me to a much better room for all four nights, so I didn't have to switch rooms. That was incredibly thoughtful! My room had a view of the Eiffel Tower, and considering it's in the city center and the price per person, what more could you ask for? The service was also excellent. Although the hotel is older, the environment and hygiene were surprisingly good!
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Guest User
Single Room Non-smoking
Stayed in Apr 2026
Traveling with friends
33 reviews
10/10
Outstanding
Posted on May 12, 2026
Absolutely fantastic! The location is superb; our room had a view of Tokyo Tower, and it's super close to Ginza, which was great for shopping. Plus, it's very convenient for Haneda Airport, so getting around was a breeze.
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Guest User
Semi Double Room Non-smoking
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 4, 2026
Clean room, perfect location and excellent service!! Plus, I can see tokyo tower from my room. The room looks a bit old but its kinda big ... if you compared to the another hotel in Tokyo with this price 😄