The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Check-in took way too long, with a huge line of guests, some of whom were starting to lose their temper. It was pouring rain outside, and everyone was eager to get settled and then head back out to explore; we didn't want to waste any time in Tokyo! There aren't many shops nearby, so we always grabbed food and drinks on our way back. The views from the hotel room were amazing, especially at night with all the lights.

The room offered a view of Tokyo Tower, which I was very pleased with! Since it was my birthday, I had mentioned it in advance, and the hotel emailed me about a surprise. Upon checking in, I found they had left a few small cookies, which was a lovely touch. However, upon entering the room, there was an old, hard-to-describe smell. This smell wasn't present near the bed. (I had read reviews upon checking in and noticed this wasn't an isolated incident.) Check-in was at 3 PM, and I arrived around 3:10 PM. There was a huge line for check-in, and I didn't get into my room until after 4 PM. This service was very poor; it's the first time I've encountered such a situation, and I hope the hotel improves. Personally, I felt the overall service attitude of the hotel wasn't particularly enthusiastic, and all the staff seemed to treat guests differently. The toilet in the bathroom was also old. It's hard to imagine this is a hotel renovated in 2018?

There's a balcony where you can go out and take photos, offering views of Tokyo Tower and the temple grounds. Tokyo Tower lights up in three different colors: one color during the day, another until 10 PM, and a third from 10 PM to midnight.

The environment is beautiful, the rooms are clean, facilities are complete, and the location is excellent.

Our room was upgraded upon check-in, which was a huge plus for our experience. When booking, remember to choose a room facing the park, otherwise, you might occasionally hear traffic noise at night.

The location is fantastic, with a park right downstairs. We even managed to book a room with a tower view, which offered great scenery. For this price point, it's pretty decent in Tokyo, though perhaps a tad expensive. There was no Chinese-speaking staff at the front desk, and getting to the airport wasn't very convenient.

The room facilities are a bit old, but the location is excellent, the room is huge, and the service is great. The hotel also has many facilities like hot springs and a rooftop bar. This old-school hotel is definitely worth it.

I truly regret booking a three-day suite at this subpar hotel. For the price I paid, I could have stayed at a Fairmont and been much more comfortable. The service, compared to other hotels I've stayed at, was absolutely terrible. The toiletries looked like they had been used, and there were bloodstains on the chair. The cleanliness of the room was so bad it completely shattered my positive impression of Japan (as shown in the pictures). Breakfast was also a strange experience; there was a long wait. The hotel is near an overpass, and given Japan's strong car modification culture, there were people racing and making loud noises late into the night, which was incredibly disruptive. I had to sleep with earplugs every single night. The overall stay was just overwhelmingly awful. The most ridiculous thing was that a staff member threw away my personal razor, and then after I checked out, they told me they found it and that I'd have to pay for the shipping, which was more expensive than the razor itself. In short: AVOID AT ALL COSTS!!!

Great location, very close to Tokyo Tower and not far from Ginza. It's also convenient for the airport. The hotel gym is quite a walk underground, but it's okay. Overall, I'm satisfied. For breakfast, you can choose between Japanese or Western style.