Hotel Cerezo

Hotel Cerezo Reviews

Hotel Cerezo

2 Chome-6-1 Negishi, Taito Ward, Tokyo, 110-0003, JapanView hotel details
Hotel Cerezo
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Guest Reviews of Hotel Cerezo

8.2/10
Very good
191 reviews
Verified reviews
Location8.0
Amenities8.1
Service8.4
Cleanliness8.5
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All reviews(191)
Positive reviews(176)
Reviews with photos/video(43)
Great location(40)
Convenient location(18)
Easy to get around(17)
Large rooms(13)
Great value for money(11)
Friendly front desk staff(5)
Perfect for business trips(4)
Nice bathtub(4)
Negative reviews(15)
Anonymous User
Superior Twin Room Non-Smoking
Stayed in Sep 2026
Couple
2 reviews
8.5/10
Very good
Posted on Oct 4, 2026
Okokokokokok good good good Very good, nearby subway station
aaronkingdom
Double Room (Desk Type) Non-Smoking
Stayed in Jun 2026
Solo traveler
77 reviews
4.0/10
Posted on Jul 28, 2026
Don't come, don't stay here. This hotel is old and not renovated like it claimed on the listing site. Fake and lies and it's a old motel at best. At one point the front desk staff was gone for at least 30+mins. There was no staff to attend to you for that long period of time. One of the japanese speaking local customer call a phone number that was left on the front desk in case no one was around but no one answers the phone. He was stranded, unhappy and he was a local that speaks the native language. Image a tourist that would put into the same situation. Mostly, the hotel lied about the place being renovated in 2025. Lobby sure doesn't look like it's been touch up for a good decade. Elevator is old, all the furnishings were the same theme, old. My room is yellowish, dark, smells damp, bed mattress was worn out with no support at all. Room has not been renovated at least for 20 years. Old faded walls with green discolor and black marks. Bathroom is traditional japanese business hotel showertub set with sink. Only its colors and fixtures all faded worn out from 20 years ago. The hotel isn't close as to the station, at least 7mins walk and that uguisudani is an old outdated station with no Elevators so good luck carrying your heavy luggage around up and down the stairs. Star level should be 1 or 2. Don't waste your money here.
yenita gunawan
Double Room (Desk Type) Non-Smoking
Stayed in Jun 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jul 30, 2026
The breakfast is good and the location is fine and near to uguisudani station
Guest User
Accessible Room Non-Smoking
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 29, 2026
Great service, staff really friendly, great rooms and big bathroom. Breakfast is okay, as a person who is non vegetarian but only eats chicken and eggs , there aren’t many options. Breakfast variety is limited here. I only ate bread butter with orange juice. Rest it is amazing. They were also willing to hold our luggage for a few hours after checking out.
Guest User
Superior Twin Room Non-Smoking
Stayed in Mar 2026
Traveling with friends
5 reviews
9.2/10
Great
Posted on Apr 8, 2026
The room was spacious enough to fully open my suitcase. However, the hotel had some plumbing work done during my last two days, which meant the shower water was freezing cold. Since I got back to the hotel quite late, I didn't bother the staff about it. Ended up catching a cold after returning home, haha. Also, the hotel is surrounded by love hotels...
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Cerezo. We are pleased to know you were satisfied with the spacious room and the ease of opening your suitcase. However, we sincerely apologize for the hot water supply disruptions caused by plumbing repairs, which resulted in cold water during your last two days of stay. We were hoping to provide you with a comfortable stay, but instead caused you inconvenience. We are also very sorry to hear that you even caught a cold after returning home because of it. We will further strengthen equipment maintenance and post-construction inspections in the future to prevent similar incidents from happening again. Thank you also for your valuable feedback on the surrounding environment. We will continue to strive to provide all guests with a safer and more comfortable stay. Thank you again for your valuable feedback.
Anonymous User
King Double Room Non-Smoking
Stayed in Aug 2026
Traveling with friends
3 reviews
8.0/10
Very good
Posted on Sep 29, 2026
Noise: The hotel is right next to the subway, so there's some noise in the room, but I'm not sensitive to noise, so it was fine for me. Location: It's very close to Uguisudani Station on the JR Yamanote Line, just a 3-minute walk. However, this exit doesn't have an escalator. It's about a 9-minute walk to Nippori, so if you plan to take the airport express directly and have a lot of luggage, this hotel might be a bit far. Bed: I stayed in a double room, but it was actually two single beds pushed together, and there were two duvets. The middle part where they joined was quite hard. It would probably be better to choose two separate single beds. Cleanliness: I specifically booked a double room expecting it to be newer. While most of the hygiene was acceptable, there were still some yellow spots under the toilet seat in the bathroom.
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Guest User
Double Room (Desk Type) Non-Smoking
Stayed in Feb 2026
Traveling with friends
3 reviews
8.0/10
Very good
Posted on Apr 10, 2026
The only thing I have to tell is that the place was dim and it could be a little bit spooky, but everything was good enough for its price. The place is a little bit far from the train station and the nearest exit of the station has no elevator.
Response from Property: Thank you very much for staying at Hotel Cerezo.We are pleased to hear that you found your stay satisfactory for the price.At the same time, we apologize that the lighting and atmosphere of the property did not fully meet your expectations.We will take your feedback into consideration as we continue working to create a more comfortable and welcoming environment.Thank you also for sharing your comments regarding the distance from the station and the nearby station exit facilities.We appreciate your helpful feedback.We look forward to welcoming you again in the future.
Slanie
Double Room (Desk Type) Non-Smoking
Stayed in Jan 2026
Couple
24 reviews
8.0/10
Very good
Posted on Mar 25, 2026
The hotel is right next to a busy subway line, so some noise is unavoidable. However, if you close the window, most of the sound is blocked out. This is a self-check-in and check-out hotel by design. The subway station mentioned in the hotel's name is actually about a 10-minute walk away, but there's another subway station very close by. There are also izakayas and convenience stores in the vicinity.
Original textTranslated by Google
Response from Property: Thank you for staying at Hotel Cerezo. Thank you for sharing your feedback on the soundproofing and room environment. As our hotel is near a railway line, train noise can occasionally be heard, but we were relieved to learn that the noise level is largely negligible with the windows closed. Thank you also for mentioning the self-check-in/check-out and the convenient amenities nearby. We are pleased that you were satisfied with the nearby izakayas, convenience stores, and transportation accessibility. We will continue to strive to provide a more comfortable stay for every guest. We look forward to serving you again in the future.
Waranrys
Double Room (Desk Type) Non-Smoking
Stayed in Dec 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jan 16, 2026
Price is good, location is good, room is good, facility is good.
Response from Property: Thank you very much for staying with us and for your kind feedback.We are happy to hear that you were satisfied with the price, location, room, and facilities. Your positive comments are truly appreciated and encourage our team greatly.We hope to welcome you again in the future. Thank you once again.
AG1993
Double Room (Desk Type) Non-Smoking
Stayed in Apr 2026
Solo traveler
39 reviews
7.0/10
Posted on May 5, 2026
The location is around 10 mins walk from the Nippori station, hotel room is small but clean, reception is very friendly.
Response from Property: Thank you very much for staying at Hotel Cerezo.We are delighted to hear that you were satisfied with our location, the cleanliness of the room, and the friendliness of our reception staff.Your kind words are a great encouragement to our team.We will continue striving to provide a comfortable and pleasant stay for all our guests.We sincerely look forward to welcoming you again.
Guest User
Double Room (Desk Type) Non-Smoking
Stayed in Apr 2026
Couple
11 reviews
7.5/10
Posted on May 16, 2026
Nearly nippori station , walk about 15 min to station And then go to narita by ks skyliner
Clvy_
Double Room (Desk Type) Non-Smoking
Stayed in Feb 2026
Solo traveler
33 reviews
4.5/10
Posted on Apr 23, 2026
Cool little love hotel. Love the pillows other than that it’s what you expect of any older love hotel
Response from Property: Thank you very much for staying at Hotel Cerezo.We are delighted to hear that you liked our pillows.We also appreciate your understanding of the character and age of our property.We will continue working to maintain our facilities and improve our service so that guests can enjoy a comfortable stay.We look forward to welcoming you again.
jamesdu77
Double Room (Sofa Type) Smoking
Stayed in Feb 2026
Couple
17 reviews
8.7/10
Very good
Posted on May 17, 2026
The hotel is quite clean, and there are many supermarkets and restaurants nearby. It's about a 10-minute walk from the station.
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Guest User
Double Room (Sofa Type) Non-Smoking
Stayed in Jan 2026
Solo traveler
2 reviews
8.0/10
Very good
Posted on Mar 14, 2026
Good value hotel and the breakfast was good. Close to train stations so it is easy to get to either airport. Although there are train lines nearby I did not notice any noice
Guest User
Superior Twin Room Non-Smoking
Stayed in Dec 2025
Business traveler
2 reviews
9.0/10
Great
Posted on Jan 26, 2026
Small but sufficient for short stay. Breakfast is not very nice though but maybe we have different taste bud. Close to train station about 10 mins walk.