Mustard Hotel Shimokitazawa Reviews

Very kind reception staff, great adjacent coffee bar and 3 parking bays

Was good

The rooms were clean and had adequate space. The area is delightful. Lauren, Koutarou and a Japanese woman (I didn't catch her name) at the front desk helped me to mail a package across the country and helped me with other things. Above expectations on customer service. We had a nice stay. Thank you

Excellent hotel in a fantastic location. The rooms are basic but it was a great base right between two stations, making it easy to get around. Shimokitazawa itself is a great place to hang out. The coffee shop in the hotel sells high quality coffee and possibly the best bagel I've had in years. Get the smoked salmon one!

This isn't my first time choosing this hotel. I love the location and the atmosphere.

I would use it again if I have the chance.

It’s a nice modern building in a beautiful amd quiet little neighbourhood with some very walkable attractions nearby. That said, the rooms are not really worth the money - pretty basic and rather ‘institutional’ without much, if any ambience at all. For stays of less than three days they do not offer room cleaning, the reason being ‘concern for the environment’ I for one am not buying this. I think it is just to save money and increase profit. There is no TV, but old-style turntable record players amd a collection of 33rpm vinyls of jazz stuff to borrow and play on the. It’s a wacky idea certainly. Laundry room is dingy and unappealing, only available between 0700 to 2200. There are two train stations nearby, also a bar. The staff are very pleasant too.

It was conveniently located very close to the station, incredibly stylish, and provided a really comfortable stay!

Mustard is pretty epic as far as location goes, other reviews mention that the hotel is overpriced, but for tokyo and for a property this special I think the premium is justified. Having spent the whole winter traveling around Japan, you can definitely find budget options, but you're not getting the aura of a place like Mustard. Being around super cool creative people is definitely worth money! You don't even get this at 5 star hotels. Mustard is special and I loved staying there. I also didn't find the claims of the dirty rooms to be true. The carpet is a little beat, but the bedding was perfect and I slept well. My only point would be, there do seem to be very tiny, microscopic black things crawling around in the shower. That was a little weird. They're so tiny you wouldn't notice them unless you really look. That's weird! Please clean the showers better. The housekeeping area is open in the morning and you can see "MONTHLY GOAL" posted up, so the staff are definitely taking KAIZEN-type measures to keep improving, which is awesome and very Japanese. This is my new base in Tokyo. A lot of magic can happen at this place. Thanks for a great stay.

Wonderful place, friendly stuff, very convenient location. Definitely recommended.

Small rooms, overpriced. No amenities at all.

Loved the hotel! Perfect location to explore the western part of central Tokyo, and is located close to metro lines bound for Shinjuku and Shibuya. The neighborhood is calm and cozy and offers several restaurants and cafés and can easily be explored by foot or using the hotels rental bikes.

Wonderful place to stay

Location is about 10-15 minutes from Shimokitazawa station. Not great if you have lots of luggages. It is closer to a smaller station, but the lines to many places are better to be accessed from Shimokitazawa. The area itself is great. Very young with many shops and cafes. The twin bunk bed room was spacious with high ceiling. Although the bathroom is a wet bathroom and on the smaller side. Laundry was fine except the dryer was not very strong so multiple rounds was required and in the end we just dried the clothes in the room. Cafe in the hotel was cute and lively with decent coffee. Overall great experience if one wants to stay away from the crowded areas of Tokyo.