Shinagawa Prince Hotel

Shinagawa Prince Hotel Reviews

Shinagawa Prince Hotel

4 Chome-10-30 Takanawa, Minato Ward, Tokyo, 108-8611, JapanView hotel details
Shinagawa Prince Hotel
Shinagawa Prince HotelShinagawa Prince HotelShinagawa Prince Hotel
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Guest Reviews of Shinagawa Prince Hotel

8.7/10
Very good
4527 reviews
Verified reviews
Location9.1
Amenities8.2
Service8.5
Cleanliness8.8
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All reviews(4527)
Positive reviews(4313)
Reviews with photos/video(1044)
Easy to get around(865)
Delicious breakfast(233)
Close to airport(164)
Convenient for shopping(159)
Luggage delivery service(94)
Loved the night views(50)
Delicious buffet(35)
Awesome gym(27)
Negative reviews(212)
Bixin🫰taipingyang
Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th Floors)
Stayed in Jun 2026
Family
14 reviews
8.0/10
Very good
Posted on Jul 12, 2026
I stayed in room 21, and the sofa faced Tokyo Tower directly, offering a great view on a clear day. The room was comfortable and well-equipped. The hotel's biggest advantage is its excellent location, directly opposite Shinagawa Station, making it easy to get anywhere. Downstairs, shopping and dining are incredibly convenient: there's a 7-Eleven, and a wide variety of restaurants. I was also pleasantly surprised to find a duty-free drugstore that was much cheaper than the airport's duty-free shops.
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Anonymous User
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in Jun 2026
Business traveler
16 reviews
5.5/10
Posted on Jul 12, 2026
I wouldn't recommend this hotel for Chinese tourists. The front desk staff clearly discriminates; they let people with Western features check in early, but insist that those with Asian features wait until after 3 PM.
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Guest User
Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)
Stayed in Jun 2026
Family
6 reviews
10/10
Outstanding
Posted on Jul 7, 2026
The hotel is right in front of the subway station, with a direct line to the KK line, which is super convenient.
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Guest User
Annex Tower Double Room, Non-Smoking (8th-20th Floors)
Stayed in Jun 2026
Couple
10 reviews
9.5/10
Amazing
Posted on Jul 11, 2026
We picked this hotel because it was close to shinegawa station, and it seemed to have a great breakfas.t After the stay.We confirm that it was a great location and the breakfast their was fabulous. Definitely, would stay again in another visit to tokyo.
Guest User
Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th Floors)
Stayed in Jun 2026
Family
8 reviews
8.0/10
Very good
Posted on Jul 10, 2026
The location is great, right next to the subway. At first, I couldn't find slippers and thought there weren't any, but it turns out I just didn't see them behind the door. However, they actually charge extra for a disposable razor!
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Damaitu
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in May 2026
Couple
28 reviews
10/10
Outstanding
Posted on Jul 2, 2026
The location is fantastic, just a 3-minute walk from Shinagawa Station, with plenty of amenities nearby. Breakfast was a bit crowded but the food was good. The room was nice, although the air conditioning controls were old-fashioned and a bit inconvenient. The room felt a bit stuffy, perhaps due to insufficient fresh air circulation. There's a convenience store right outside the hotel to the right, which was handy. The price was also quite good; I booked two weeks in advance for 950 a night, including breakfast for two. The freshly made onigiri at breakfast was delicious!
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doo0507
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in May 2026
Family
16 reviews
10/10
Outstanding
Posted on Jul 8, 2026
This hotel offers great value for money, located right across the street from Shinagawa Station, making subway and Shinkansen access super convenient! The luggage storage is very well-organized; guests scan a QR code to register and pick up their items with a ticket. The breakfast is also quite extensive, with staff guiding you to your table at the entrance. Plus, you can even see Tokyo Tower from the room!
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Anonymous User
Main Tower Premier Double Room, Non-Smoking (35th-36th Floors)
Stayed in May 2026
Solo traveler
5 reviews
9.5/10
Amazing
Posted on Jun 30, 2026
Nice view with decent location, a short walk from Shinawatra station. Just footsteps to reach an onsite 7-11 at the Annex. If you are here for the view and accessibility, this is a good place to stay.
Woodylim22
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in May 2026
Family
22 reviews
7.5/10
Posted on Jun 27, 2026
Great location with walking distance to Shinagawa train station.  Hotel a bit old but bigger than the usual Japanese hotel.  Good value for money.
Guest User
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in May 2026
Couple
57 reviews
10/10
Outstanding
Posted on Jun 25, 2026
It's quite a feat to snag a hotel at this price in a city like Tokyo. The breakfast area can get pretty crowded, but the variety of food is excellent. Plus, there are other simpler eateries nearby if you prefer. The location is super convenient, just a stone's throw west of Shinagawa Station.
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Anonymous User
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in May 2026
Couple
20 reviews
4.2/10
Posted on Jun 25, 2026
This hotel looks great from the outside; the building is impressive and the location is excellent. The lobby on the ground floor is particularly grand. However, the moment I stepped into my room, I regretted paying over 800 yuan. The room was incredibly small and definitely not worth the price. I would have been better off staying at the Toyoko Inn nearby for 400 yuan. The main issue was during check-in. I told the staff I was staying for three nights and needed a quiet room. They assured me they had given me a very quiet room. Yet, right outside my room was a huge beverage machine that emitted a penetrating buzzing sound all night. I reluctantly endured it for three nights. This kind of deception is unacceptable, and that's why I'm giving a low rating.
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Guest User
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in May 2026
Family
8 reviews
7.5/10
Posted on Jun 21, 2026
This hotel is huge with lots of rooms in different wings. We choose this hotel because of its location. But this hotel is a little dated, it will be good if they renovate the rooms. My daughter bathroom’s drainage is a little choked, the water drained too slow. Overall, it is still not too bad. The rooms soundproofing is good as compared to other hotels which I has stayed.
Augbun
Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)
Stayed in May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 13, 2026
Close proximity to Shinagawa station and amenities. There’s a convenience store and bowling alley in the same building. Spent our last day bowling. Direct train from airport to hotel. Will stay here again if I visit Tokyo.o
Guest User
Annex Tower Double Room, Non-Smoking (8th-20th Floors)
Stayed in May 2026
Couple
4 reviews
9.5/10
Amazing
Posted on Jun 17, 2026
Right across from Shinagawa Station, this hotel is super convenient for getting anywhere as Shinagawa is one of Tokyo's major transportation hubs. There's a 7-Eleven on the 2nd floor of the hotel annex, though it gets so busy during peak hours that the staff look completely worn out. It's generally very convenient if you avoid the 7-9 PM rush. I was a bit disappointed that the ice machine on my floor was out of order during my stay. The breakfast buffet was absolutely delicious, with both Western and Japanese options, including cold udon, curry rice, gyudon, and freshly made onigiri.
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Guest User
Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)
Stayed in May 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 12, 2026
I had a wonderful stay at this hotel. The staff were incredibly welcoming, professional, and always ready to help with any request. The room was spotless, comfortable, and well-equipped, making it easy to relax after a long day.