It was our worst night in the state. We’ve been here for a month, and we never felt like that before.
First they say at the reception they “upgrade” me for room I didn’t reserve. Actually it was a downgrade. It was smell of smoking everywhere (in the air, on the sheets, the towels- everything).
The room was next to the emergency door, and all night people came in and out, smoke in the hallway or with the door open. Obviously, we didn’t reserve something like that. We couldn’t sleep at all, and it ruined our daytime.
The room was dirty, but above all, the smoking smell was the worst.
Finally, I told the Helpdesk everything, and she told me the manager will give me a call. But he hasn’t called yet…