Guest User
April 2, 2024
I was in Los Colores with my family for a holiday weekend. First I want to acknowledge the good: The premium room is nice and clean. Very comfortable mattresses and pillows. The air works well. It's correct. The service of the reception staff is good. We went rafting through Rio Claro and the service was very good, the guide was super friendly and fun (I think his name was Mateo). However, I found it to be very expensive for what they offer. There is only internet at the reception and taking into account that the cell phone signal is zero in the area (which is not the hotel's fault) there should be internet in the rooms since one is completely cut off in the area. Breakfast is pretty basic. The restaurant is very bad, we had dinner and lunch because we were tired but nothing to do with it. At midnight the power went out so the air was turned off and there is no plant, nor any windows in the rooms so it is not a good idea to open the windows, so we had a very bad night because it was 36 degrees. The truth is I don't know if I would return to this hotel because it seemed quite expensive since it was $705,000 + VAT per day for the premium room for 3 people with breakfast.
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