To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.5
Cleanliness9.2
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All reviews(129)
Positive reviews(124)
Reviews with photos/video(55)
Offers pick-up/drop-offs(29)
Classy environment(18)
Convenient location(12)
Close to scenic area(10)
Large rooms(9)
Well designed(8)
Friendly staff(8)
Loved the view(3)
Negative reviews(5)
Guest User
Family Room
Stayed in Sep 2023
Traveling with friends
5 review
6.0/10
Posted on Nov 19, 2023
Cleanliness level is low
Location is kinda far form the entrance of wuzhen
Room looks totally different from the photos display
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Family Room
Stayed in Oct 2023
Traveling with friends
4 review
6.0/10
Posted on Nov 4, 2023
Location not vẻy good, far away from west gate to buy ticket,
No elevator.
Not good. Furniture
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. With your encouragement, we will do better and look forward to your next visit.
Anonymous User
Xia Cao Double Bed Room
Stayed in Mar 2024
Traveling with friends
15 review
8.0/10
Very good
Posted on Apr 16, 2024
Good location
Response from Property: 尊敬的賓客您好,非常感謝您選擇入住小店,有您的鼓勵我們會做的更好,期待您的下次光臨
Guest User
Family Room
Stayed in Apr 2025
Family
9 review
6.0/10
Posted on May 5, 2025
The hygiene was somewhat worrying; the small tables were sticky, and the floor was covered in peanut shells. The bathtub in the triple room I booked had a transparent curtain; could the owner please explain how to use it?
Original textTranslated by Google
Response from Property: Thank you so much for your stay and review. We are sorry that your stay did not meet your expectations. Regarding the issues you mentioned, we have conducted a thorough investigation and made timely corrections. Your understanding and tolerance are an encouragement and support to our work. We sincerely look forward to your next visit.
Guest User
Xia Cao Double Bed Room
Stayed in Jun 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 29, 2024
The boss is very nice and very enthusiastic. All the facilities are open and decorated with decorations from the last century. There is a cultural collision between ancient times and modern times. Takeaways can also be delivered to the hotel at the door of the room, and free taxis are provided to the scenic spots in Wuzhen. The billiards are very It’s fun and especially suitable for those who are traveling outside. It’s my first time here in Wuzhen and I feel it’s a very good hotel. I can’t say enough about the hotel’s environmental sanitation. It’s okay for my family.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Xia Cao Double Bed Room
Stayed in Jun 2024
Solo traveler
12 review
10/10
Outstanding
Posted on Jul 27, 2024
Xiacao randomly arranged the room types based on the ones in the pictures. Unexpectedly, my stay was quite good. It was on the third floor, only one wall away from Wuzhen, and only a 10-minute walk from the Wuzhen gate. The room is well lit and spacious enough for a comfortable stay. It's just that the bathroom door is a bit embarrassing because it's transparent, and it's a bit inconvenient that there are no shelves inside to store clothes. However, when I checked out, the boss saw that it was raining and it was inconvenient for me to get my luggage into the car, so he came over to help me in the rain, which was really considerate.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. With your encouragement, we will do better and look forward to your next visit.
ms.bubu.chan
Xia Cao Double Bed Room
Stayed in Nov 2024
Couple
8 review
9.5/10
Amazing
Posted on Dec 8, 2024
It is a 15-minute walk from Xishan
The hotel decoration is clean and well-organized. It is also very comfortable and new.
The boss was very enthusiastic and even took us upstairs in person
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Xia Cao Double Bed Room
Stayed in Apr 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on May 10, 2024
I chose a break after the May Day holiday to visit Wuzhen. The hotel is very good, clean, and the service attitude is good. They can pick you up and drop you off at the entrance of the scenic spot. Except for the lack of breakfast, everything is good, great!
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Xia Cao Double Bed Room
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on May 9, 2024
The rooms are very good, clean, tidy, comfortable and bright
Service: The attitude is also very good. There is a special car to pick you up and recommend where to go for fun. You can arrange time and play according to your schedule

Original textTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Xia Cao Double Bed Room
Stayed in Apr 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on May 6, 2024
I chose this Hanami Nishishe concept hotel for my May Day trip. The pictures on the Internet are different from the reality, but not too much [grin]. The hotel is one kilometer away from the No. 1 Tourist Service Center in the scenic area. This distance is not close. Fortunately, the hotel also provides shuttle services to the scenic area, which is a lot easier! The hygiene feels average, but it's acceptable. There is a breakfast shop on the first floor. The hotel does not include breakfast, so it's convenient to have breakfast. There are too many tourists in the scenic area during the May Day holiday. It's not an exaggeration to use the metaphor of a sea of people. I didn't even have the opportunity to take pictures. The hotel price has also doubled several times compared to usual. Wuzhen is beautiful. I want to go there again in the off-season if I have the chance. Wuzhen is waiting for me to see you next time.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Family Room
Stayed in Feb 2024
Family
2 review
10/10
Outstanding
Posted on Mar 26, 2024
The room was very clean and very unique. The boss had a good service attitude and the breakfast was good. He sent us to the scenic spot and picked us up back to the store after playing. The kids loved it and they could play in the water in the summer.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. With your encouragement, we will do better and look forward to your next visit.
Shenhaiyeweimian.
Suite - Near River
Stayed in Mar 2024
Couple
10 review
10/10
Outstanding
Posted on Apr 21, 2024
The stay was very good, the homestay was very clean and tidy
Service: Super good
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel. With your encouragement, we will do better and look forward to your next visit.
fminzam
Xia Cao Double Bed Room
Stayed in Dec 2023
Business traveler
8 review
10/10
Outstanding
Posted on Jan 4, 2024
High cost performance and good service
Environment: good
Sanitation: good
Service: good
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Xia Cao Double Bed Room
Stayed in Nov 2023
Family
2 review
10/10
Outstanding
Posted on Jan 10, 2024
Facilities: very good
Hygiene: very clean
Environment: good
Service: considerate service, can be delivered to scenic spots for free
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. With your encouragement, we will do better and look forward to your next visit.
Guest User
Qiangwei
Stayed in May 2024
Solo traveler
6 review
5.5/10
Posted on Jun 8, 2024
There was no door latch! There was blood on the wall near the sink… the safety equipment was inadequate!!
The wooden floorboards in the restroom were filthy! There was a piece of wood sticking out; I don't know what its purpose was!?
However, the staff were friendly and helped me carry my luggage upstairs. They called to notify me if anything was missing!
Original textTranslated by Google
Response from Property: Thank you so much for your stay and review. We are sorry that your stay did not meet your expectations. Regarding the issues you mentioned, we have conducted a thorough investigation and made timely corrections. Your understanding and tolerance are an encouragement and support to our work. We sincerely look forward to your next visit.