Fairmont Royal York Hotel

Really enjoyed my stay at the Fairmont Royal York. The hotel is well located and everyone is so friendly. Highly suggest it.

I had a very pleasant stay at this hotel. The location was convenient, with easy access to restaurants, shops, and transportation. The staff were friendly, professional, and always willing to help. The room was clean, comfortable, and well-maintained. The bed was especially comfortable, and the overall atmosphere was quiet and relaxing. The hotel facilities were in excellent condition and added to the overall positive experience. I would definitely stay here again and highly recommend this hotel to both business and leisure travelers.

Very overpriced for the condition of hotel, rooms need updating particularly bathroom / shower, low level of maintenance . Very noisy hotel both room and lobby, lobby area had loud music in all areas not a quite space, we were unable to casually enter bar of cafe area need to be seated and there was always a 45 min wait over 4 days. Some conditions you can accept but not when your paying the premium price they are charging, feels like they are focusing on the heritage and image rather than customer satisfaction.

Absolutely beautiful hotel would highly recommend a stay here jane on reception was very very helpful.

We had a great experience staying at Fairmont. Great location & excellent service.

Swiftly check-in/out process. Really easy to get around because of the prime location. If you're flying in to YYZ, you'd just take the train to the Union Station and walk a few steps to get to the hotel. Nice sauna next to the fitness room. Only thing I would report is that the housekeeping starts early (around 9AM), so I was awaken by the knocking in the morning.

Was fine, but not worth the price. I think at this point they’re settling on the name recognition and history to charge more than the rooms are worth.

Totally disappointed. We were visiting my son in Toronto. I stayed with my son. My sister and her friend stayed at Royal York mainly for the location and history. I seldom travel in North America because hotels are just too expensive. I favoured Asia much more. We had lunch at the restaurant. There were 5 of us. Services were very slow. One of us ordered steak and eggs for lunch. Steak came with no eggs. The server brought eggs later with no apology. We ordered coffee. Coffee came with no cream and sugar. Oh well. The final night of our stay i had dinner with 2 of my old friends and we went back to lobby bar to meet my sister for a drink. We were seated and there was no server to be seen. When we raised our concern to the manager Karen, she promptly asked us to leave even though we told her we were hotel guests. She intended to embarrass me in front of my friends. It was a first time I got kicked out of bar without even drinking. So we moved across the street to a nice local bar. We were seated and served a bottle of wine at half of the price. I would like to have Fairmont to provide a response from Karen for the reason for kicking us out. So our destination was Montreal and we chose Queen Elizabeth Fairmont. We learnt from Royal York. We avoided the food and beverage at the hotel. I am a seasoned traveler and a Diamond member at Trip.com. This is probably the worst experience I have had in last 10 years of travelling worldwide. I will definitely avoid Fairmont from now on.

The hotel was a glamorous stay right in the heart of Toronto. There’s a feeling of old luxury in the rooms and the lobby. The room had been renovated recently but they’re much smaller than newer hotels and only just fits a couple and luggage. The amenities were good, and we used the small sauna and steam room. Everything about the hotel was great despite being so compact. The toiletries provided were by Le Labo, but the scent is very strong and can be overpowering for some if you don’t bring your own.