I was third in line to check in, with no luggage. While the receptionist was checking in the second customer, she yelled from a distance, asking what I wanted. I replied that I was waiting to check in. She was then very rude and impatient, which might explain why she gave me a very old, ground-floor room. The room was cold and smelled like a decaying, old public bathhouse. Looking back, the hallway had that same strange odor. The kettle was filthy; I washed it twice, but each time I boiled water, there were black bits at the bottom. I ordered a chicken curry set meal and had to go to the hotel lobby's bar to pick it up myself. I don't know why the chicken tasted like beef but looked like salmon. I took two bites of the accompanying naan bread and threw the rest away. The pillows on the bed were like bouncy balls, pushing back against my head all night. I woke up several times and felt like I'd been tortured in the morning. This was an absolutely terrible experience, unlike any I've had in Toronto over the years. It doesn't deserve to be called a three-star hotel; it's worse than a guesthouse.
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