355 King St W, Old Toronto, Toronto, Ontario, M5V 1J6, CanadaView Hotel Details
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Guest Reviews of Sutton Place Hotel Toronto
9.6/10
Amazing
123 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.5
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All reviews(123)
Positive reviews(23)
Reviews with photos/video(6)
Awesome rooms(6)
Great service(6)
Great location(6)
Awesome stay(4)
DJWSCO
Classic King Room-Accessible
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 9, 2025
A great experience for my girlfriend and I at the Sutton in Toronto.
*Great valet service.
*Clean rooms and a high standard throughout the hotel.
*Accommodating and friendly staff.
The front of house staff went the extra mile for us -- contacting the restaurant we had booked ahead of our arrival, to make sure they took good care of us on my girlfriend's birthday. Which we had only mentioned to them in passing. Jerwin and Julian in particular really made us feel welcome.
We would highly recommend and will definitely be back!
Guest User
Classic King Room-Accessible
Stayed in Jun 2025
Couple
3 review
9.5/10
Amazing
Posted on Jul 10, 2025
Great central location for CN tower, harbour, restaurants. Accessible room in hotel with roll-in shower. Large room with sofa and king sized bed. Lovely breakfast served at hotel. Friendly and helpful staff.
JasTravels
Classic Room 2 Queen Beds
Stayed in Jun 2024
Family
6 review
10/10
Outstanding
Posted on Jul 13, 2024
We loved our stay in The Sutton Place.
The actual room exceeded our expectation vs the room pictures presented in Trip.
Guest User
Classic King Room
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Feb 20, 2025
Wonderful and personal experience. Highly recommend.
Anonymous User
Classic King Room
Stayed in Apr 2024
Couple
22 review
9.5/10
Amazing
Posted on May 28, 2024
Convenient location and excellent customer service. Hotel room is beautiful.
Guest User
Classic King Room
Stayed in Oct 2023
Solo traveler
14 review
10/10
Outstanding
Posted on Nov 25, 2023
The hotel is fantastic, located in a quiet corner of the city center. Easy access to attractions and the main area. It is a bit tricky to find the location at the beginning, but the facility inside is very nice!
Guest User
Classic King Room-Accessible
Stayed in Jan 2023
Family
1 review
9.5/10
Amazing
Posted on Feb 13, 2023
The ventilation and air-con in the room are too lound when it is on
M519744****
Classic King Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 25, 2025
Very satisfied. Very clean and spacious. The view from the window is average. I originally stayed at the Fairmont, but the hotel there is too old and the soundproofing is too poor. There were many fans staying there during the Blue Jays game, so it was particularly noisy, so I moved here. This place also provides disposable slippers, toothbrushes, soap, etc., just like hotels in China. There is also a gym. I highly recommend staying here. I didn't have a credit card, so I used a debit card to pay the deposit, which was very considerate.
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WaterB2ean
Classic King Room
Stayed in Apr 2025
Couple
7 review
8.5/10
Very Good
Posted on May 17, 2025
The room condition was good and the customer service was also good.
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M5931****
Classic Room 2 Queen Beds
Stayed in Jun 2024
Family
24 review
10/10
Outstanding
Posted on Jul 19, 2024
The room was large and clean, and the transportation was very convenient, about a 15-minute walk from Union Station. The front desk staff was very friendly. There was a fire alarm during the stay, but fortunately it was just a false alarm.
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Mandy
Classic Room 2 Queen Beds
Stayed in May 2024
Solo traveler
29 review
9.7/10
Amazing
Posted on Jun 23, 2024
The location is excellent, quiet in a busy area, and you can reach many places by foot. The service staff are responsive and friendly. It would be perfect if the water pressure of the shower was stronger.
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_M1390128****
Classic Room 2 Queen Beds
Stayed in Feb 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Apr 24, 2025
The room is fully equipped and comfortable
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Guest User
Classic Room 2 Queen Beds
Stayed in Dec 2023
Business traveler
59 review
10/10
Outstanding
Posted on Jan 23, 2024
The room was spacious and the location was good... I especially liked that the facilities were new and not old, and the room was very spacious. It's great as a bed. Next time I go to Toronto, I will stay at this hotel again.