CooperSJCW
April 14, 2024
The hotel is located in a beautiful location nearby Ciudad Real. The scenery is stunning, the hotel facilities are great too; exterior pool, spa, massage, a Michelin restaurant, golf, etc The problem is service at the restaurant and cafeteria during the day. The hotel seems short staffed and the service is poor and slow. We did not have the chance to have dinner at the Michelin restaurant, but the regular restaurant was average. The spa had several amenities that were on maintenance so it was not possible to enjoy it to its full potential. Overall, good place but needs improvement if it’s considered a 5 star hotel.