Hotels near Fontaine de la Fédération, Toulon

ive seen many reviews of this hotel some good and bad ,but i will be open and honest we where treated with most respect by all staff,even the cleaners who where excelant in there job. this hotel is part of a shopping complex,and people will say o no not for me,but i will tell all the ladies it,s a shopping dream while the men are watching the french naval boats in the harbhour.but next to hotel is the old town of toulon with 86 fountains dotted around,a street market and more shops,and bakeries with the fresh food at very reasoble prices.the town is safe morning and night .go to tourist ofice and they charge 10 euros for 10 travels,this ticket takes you on buses and boats yes boats a secret to be told go to marina and next town hall is the blue boats these will take to the most fantastic beachs across the harbhour number 8,18 and 24 . for peaple who like a cuppa pack a kettle and teabags and the supermarket is in the shoping centre and mc dondalds only 600 metres away. if you want peace and quite and isolation it might not be your choice,but for many it will tick all the box,s .there is laundrette in town and train and bus station not too for,you can go to marrselie or nice about a hour.

Hotel was very reasonably priced. Traveled in mid January for a rugby match with 4 friends. Ideally located near waterfront and best restaurants. Also next to stadium. Staff quite friendly and helpful with directions and boarding pass printing. Hotel and rooms spotless and shower worked well. Will stay there again.

We had an unplanned 4 night stay at the hotel following a break in to our camper van (which was parked by the naval barracks in central Toulon). All of our personal belongings were stolen, including our passports; all we had with us was our little dog, his food and feeding bowls and the clothes we were wearing. We arrived very late in the evening to the hotel (without a reservation) and still in complete shock. We were able to securely park our damaged van in the underground car park and made our way to reception. There, we were met by Kevin, who was brilliant and very understanding - he made sure we had everything we needed before we went to bed that night. The next morning, we had a huge amount of admin and logistics to navigate, as our original plan was to travel onwards to Mallorca, and this is when we met Samuel. There were countless times that myself and partner asked Samuel for his help and advice with trying to print documents and assist with communicating on our behalf. Our French isn’t very good and the team’s English is excellent! He went above and beyond to help us. Nothing was a problem despite him and the team being very busy. We met Bernard a few days into our stay and he also demonstrated the same will to help, cheerfulness and professionalism. He was able to find a good vet for us close to the hotel who was able to help with paperwork and worming treatment for our dog so we could return together back to the U.K. We are extremely grateful to Kevin, Samuel and Bernard for their fantastic service and help. It made a huge difference to us following a very stressful experience. Although most of our interactions were with the guys, we could see that the entire team work really well together and are very organised. There is a good rapport between them all. Thank you to everyone. We are so grateful. It’s the best hospitality and kindness we’ve experienced for a long time. Keep being brilliant!

Unbelievably disappointed with this hotel and a majority of its staff. We experienced a tragic void of cleanliness, professionalism and hospitality during our entire stay at the Mercure Hotel in Toulon, France. Unfortunately, our fruitless attempts to resolve these issues directly with on-site management (which does not exist) and corporate personnel (impossible to contact) leave us feeling violated of our dignity and robbed of our time and money. We hope the following information will help others in the future, including travelers, hospitality staff, Sébastien Bazin, Gilles Pélisson, and the like. CLEANLINESS: Upon our arrival, we could literally see dust and dirt on all of the shelves, counter tops, balconies and floors of the hotel and room. Even the carpet in the room was so dirty it stained the bottom of our clean socks. The toilet room smelled bad, like, well, a used toilet. We politely asked for it to be cleaned, however, no one ever came, not even to freshen up the room at any point during our stay. COMFORT: The air conditioning did not work in our room, ever. When we spoke to the front desk staff about the sweltering temperature of 90 degrees F in our room (even though the thermostat read 16 C) and were informed to “leave the room for awhile to let it work”. We left at 3:30PM and returned at 11PM to a less sweltering temperature of 85 degrees F in our room. We asked staff member available, Alexi/Alex at the front desk, if he could fix the thermostat. He begrudgingly came to take a look and was profusely sweating after one minute in the room. He could not turn on the air conditioning even though the thermostat read the same 16C. He said we could open the window, but that would just let in the bugs in and turn off the air completely. He also suggested we leave the room to wait 15 minutes for it to turn on…? Given that that strategy did not work when suggested earlier, we asked for a different room with working air conditioning. He laughed at us and said no because it would not make his manager happy. We said we would happily speak to the manager about the issue and he laughed again, said no, and stated management is not available on the weekends. We then asked for some sort of a solution and Alexi/Alex appeared annoyed and said “there is nothing to be done” and that he had to get back to his “other duties” at the hotel. Turns out it was actually the end of his shift and he did not want to stay any longer that his end time to deal with this problem. We noted that the sheets and bedding were surprisingly all polyester, which doesn’t breathe like cotton, and acts like a heat conductor and made it more difficult to achieve sleep. He laughed again and said all the rooms are the same and there is nothing to be done. We went back to the front desk to ask for help from the next staff member and found that the only person available was a very kind, intelligent security guard named Cherkre(sp?). He informed us that he is actually employed by a

Gorgeous old French villa done up to a contemporary hotel. Set right beside the shoreline with sensational views of the ocean and coastal scenery and walking distance to quaint restaurants, cafes, and bars. The hotel offers sumptuous Spa (massages and treatments) and indoor and outdoor pool and a good bar/restaurant/cafe if you prefer eating onsite.

Unfortunately, a newly renovated house, which is still very well equipped, which is very attractive and that is also, meets absolutely incapable staff. Maybe they had a long season.... But just the old lady at the reception, who did not speak English or tried to break it, was nice at the first moment, but no one of your statements has proved reliable! On the arrival day we could not book a table for dinner at 17.40 at the same day (we had a 9-hour trip behind us). Later we asked again for the next evening. We then received a pledge for the next evening at 19.45. Unfortunately, we did not get the table in the restaurant next night, because the lady from the reception, which was there on the other hand, was also there on the second night, but, as all the others, she was discharged from the staff, didn't remember anything.... It was a good idea to get us to the team and to the guests (which is probably working per employee and not per guest). Our advantage was that we had already paid at the arrival and could prove that. The situation was not only bad, but also skurril. It was particularly bad that our children made the statement (filial 7Jahre) ”she is happy to come back here”. We had no longer a bit of dinner there. And we looked for something else again. The breakfast on the day of departure was as well as the morning before and it went piece-by-piece everything was empty. Whatever S*****es, cheese, eggs, marmelade.... It was not because there was too little staff there. Also here was looked away, it was only important to clean the tables of guests who went as quickly as possible and thus clean.

Beautiful setup within a golf course and vineyards, but just missing a beach access. Great Staff, very kind and smiling. Amazing Breakfast with products of quality. But the hotel is a bit oldish and needs renovation of the rooms/bathrooms and improvements in the building. Nice swimming pool, but too bad it is divided into 3 bassins instead of a big one for long swims...