Grand Hôtel d'Orléans

Somewhat Service: Didn't order breakfast. The front desk tricked me into buying 3 breakfasts. It's a liar.

On the positive side, the welcome overall and the staff were friendly, that was the real positive point overall. For breakfast, we were a little disappointed with our expectations, and in particular the photos on the site and Google Maps, but it was still good nonetheless. However, we were very disappointed with the bedding, box spring as well as mattress and sheets, as well as the bathroom, and especially with a hot water problem in our two bathrooms. We had to run the water for several minutes to get hot water, a practice suggested by reception when we went to see them to resolve this problem. Apart from the waiting time, this made us question your eco-responsible commitments and your Green Key label, commitments that we generally value. This seriously affected our stay, unfortunately, we who thought we had good value for money, were disappointed by it.

I was in room 304, came for one night only so I didn't come down to complain but water was leaking into the toilet reserve, which was a bit noisy. In addition, the bathroom ceiling has some humidity problems. For the rest, I was fully satisfied with my short stay: the interior is super beautiful, you feel like you're somewhere else.

Very nice hotel with smart and delicious breakfast options. It also has parking at a very reasonable price. Thank you!

Room 203 chaotic: thin uncomfortable mattress no window in the room. Fortunately we were changed rooms the next day because one had just become available otherwise I don't see how they would have accommodated us.