To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.4
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All Reviews(87)
Positive reviews(80)
Reviews with photos/video(35)
Convenient location(23)
Awesome rooms(21)
Great service(19)
Relaxing hot springs(17)
Great value for money(11)
Great location(11)
Tasty food(9)
Secluded lake view(8)
Negative reviews(7)
Guest User
Japanese-Style room with Lake View Part smoking
Stayed in Apr 2024
Friends
28 Reviews
3.5
/5
Posted on Apr 27, 2024
Location is good. Hotel is a bit under-maintenance.
CHAOCHAROENPRAKIT
Japanese-Style room with Lake View Part smoking
Stayed in Apr 2024
Solo travelers
4 Reviews
4.7
/5
Amazing
Posted on Apr 20, 2024
Good, nice service and location
エゾシカ伝道師
Japanese-Style room with Lake View Part smoking
Stayed in Apr 2024
Couples
3 Reviews
4.7
/5
Amazing
Posted on Apr 15, 2024
We had a luxurious time not only in a room facing the lake, but also in a room with a direct view of Mt. Yotei. The staff were very attentive and warm. The breakfast had a wide variety of items and was delicious. We hope to stay here again.
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Wei Xian
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Mar 2024
Friends
4 Reviews
5.0
/5
Outstanding
Posted on Mar 23, 2024
Amazing view from the room and excellent service by the staff
West Building Japanese-Style Room Non-Smoking Side
Stayed in Feb 2024
Friends
17 Reviews
5.0
/5
Outstanding
Posted on Mar 12, 2024
Great value for money and delicious food! It’s also good to take photos in the room! ! ! The service attitude of the restaurant is very good. It is a good choice to stay and eat two meals in one hotel. It is also very close to the attractions.
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6/8
Guest User
West Building Japanese-Style Room Non-Smoking Side
Stayed in Feb 2024
Friends
22 Reviews
5.0
/5
Outstanding
Posted on Feb 29, 2024
The room is Japanese style. Although it is a bit old, it is still very clean and the area is relatively large. The hotel is very close to Lake Toya, and it only takes a few minutes to walk to the lake. Sitting in the room, you can not only enjoy the scenery of Lake Toya, but also watch the fireworks show at night. The food in the hotel is average, and the soup is in the cave, indoors and outdoors. , we took a dip in the cave, the water quality was good, but it became a bit boring after people stayed in the cave for a long time. The hotel has many ********* service staff who are warm and friendly. The hotel also provides free pick-up service at the JR station.
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sinbad
Japanese-Style Room-East Wing
Stayed in Feb 2024
Business travelers
4 Reviews
2.0
/5
Posted on Mar 7, 2024
設備老化 實在沒辦法沒房間了 才定的 景色無敵
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Bishuitangzhuren
Japanese-Style Room with Lake View-Breakfast and in Room Dinner Included
Stayed in Feb 2024
Couples
12 Reviews
4.5
/5
Great
Posted on Feb 23, 2024
The hotel facilities are indeed a bit outdated. But the location is better. The floor-to-ceiling glass in the lobby can see the invincible lake view. The service staff are also very enthusiastic. After communication, they helped us recommend the subsequent hotel shuttle bus.
The hotel includes two meals, which is overall pretty good.
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Guest User
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Feb 2024
Solo travelers
14 Reviews
4.7
/5
Amazing
Posted on Mar 1, 2024
Japanese-style tatami. The hotel has a hot spring that you can experience. You can watch the fireworks display in the room at night. If the room is raised to the height of a person, your head will be wet. It is also very convenient to book a hotel car to the JR station.
Although the hotel has a sense of age, the overall maintenance is pretty good. The location has a great view and the bus stop is right at the door, which is super convenient.
The hotel includes breakfast and dinner, which is pretty good, so it's quite unique.
The fireworks show is nearby and I went downstairs to check in. It was good to watch it from the room.
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Guest User
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]
Stayed in Feb 2024
Friends
4 Reviews
5.0
/5
Outstanding
Posted on Mar 16, 2024
The room is big and the hot spring is very comfortable. The hotel has a shuttle bus to JR. You need to make a reservation in advance. There is a Chinese-speaking front desk. The breakfast and dinner included in the hotel are delicious and rich. The scenery is very good right by the lake. The room is also Very neat. Although the facilities are relatively old, they are very clean.
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6/11
Baozonghezhumei
Lakeside 1st to 4th Floor Guest Room[Japanese Room][Lake View]